Ivan Lima Expert

Comments

  • Welcome to the Atlassian Community. Have you tried following the instructions at https://confluence.atlassian.com/adminjiraserver0904/configure-an-incoming-link-1188767691.html? If you have already gone through this configuration process and still having challenges, please inform more details about what you're trying to…
  • You may find what you're looking for at https://confluence.atlassian.com/alldoc/jira-documentation-directory-71598773.html, which provides a PDF version of Jira documentation.
  • Hey, @Natalie Hansard. Welcome to the Atlassian Community. you can easily create this type of calculation using Automation for Jira. If you're unfamiliar with it, I would recommend you go through the features to learn how to use it, which is simple, no-code automation that helps you automate use cases like the one you're…
  • Hey @Ludvig Hede, this is not currently possible based on JSM organizations. You can, however, use groups, as you mentioned. The Atlassian public issues tracker has an open feature request to address that. I'll leave the link here so you can vote and add yourself as a watcher to receive notifications from now on. *…
  • You would need to make changes in multiple places, which is confusing. Many discussions have been around this, and other users have reported difficulty making similar configurations. So you're not the first one to point that out. For example, the new issue view is based on your language preferences. You can look at the…
  • Hey David, this is the jira.date.time.picker, which is indeed not supported in the new issue view. I mentioned the jira.date.time.picker.javascript.format, which changes the date format in the JSM forms, matching your screenshot.
  • Hey @GG, you could create a generic application link with OAuth in Jira to make REST requests using ScriptRunner. For examples and more details on how to set that up, see https://docs.adaptavist.com/sr4js/latest/integrations/atlassian-products/via-app-links.
  • Hey @Arati Vilas Gavade, these are placeholders and only visible when editing a page created from a template. It's used to provide instructions; therefore, it doesn't get pre-populated. In this case, you need to insert the actual data. You should be able to overwrite it by start typing your text.
  • If you're interested in developing your own solution to handle this use case, you can check out this link for the API reference: https://developer.atlassian.com/cloud/confluence/rest/v2/api-group-page/#api-group-page. However, I would only recommend this route if you have the necessary expertise and seek a bespoke…
  • Welcome to the Atlassian Community. Macros don't work between sites the way you want here. You can create a solution using APIs or use a marketplace app. I recommend the latter option. As you mentioned sites, I assume you are on Cloud. I suggest checking out the Atlassian Marketplace, where you can find several apps that…
  • Okay. Now you're referring to the date that appears on your form. In this case, you need to configure the advanced settings. https://support.atlassian.com/jira-cloud-administration/docs/configure-advanced-settings/ You need to change the parameter jira.date.time.picker.javascript.format, which updates the date format on…
  • Understood. I'm positive that ScriptRunner and Automation for Jira can help you with this calculation if you want to explore them, but you may need to store it somewhere, and I wonder if it will display how you expect it. I have done something similar and many more using eazyBI, so I know it's possible, and you can add…
  • Hi, @Kieron L. Jones. It appears that you have the necessary tools at your disposal. Although I haven't tested, it may be possible for you to craft distinct customized JQL segments within a two-dimensional bar chart and analyze the ratios of said segments. Please refer to Custom Charts Display Option: Calculate percentages…
  • You can change the SQL display format under the SLA configuration. For more details on how you can update it, have a look at the following links: * https://support.atlassian.com/jira-service-management-cloud/docs/set-up-sla-format-display/ *…
  • Welcome to the Atlassian Community! A wildcard should do the trick. For example: rehandle* You can learn more about Confluence search syntax at https://support.atlassian.com/confluence-cloud/docs/confluence-search-syntax/.
  • Welcome to the Atlassian Community. Because the free workspaces are limited to 10 boards. You can either create a new workspace or upgrade your account. See https://trello.com/pricing for pricing and feature comparison.
  • You can't achieve that out of the box. However, you can use the remote issue link API to bulk update issues and add the web link. * https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-remote-links/#api-rest-api-3-issue-issueidorkey-remotelink-post Unfortunately, this feature is not yet available in…
  • I need clarification on where you're facing the issue. Is it on the create issue or view issue screen? For example, you can't see the objects during the issue creation, but the custom field is there. If so, could you please share your asset custom field configuration?
  • Welcome to the Atlassian Community. I recommend following the steps from the Tutorial: Starting from scratch. I feel that this is the best way to understand the setup from end to end so you don't get stuck in the middle of your configuration. Then, once you go through that and still find challenges, let us know, and we can…
  • Unfortunately, you cannot change that. However, there is an open request on the Atlassian public issue tracker, which you can vote on and add yourself as a watcher to receive notifications in the future. I will provide the reference to the request for your convenience. * https://jira.atlassian.com/browse/JRACLOUD-79644…
  • Without overthinking, I'd say yes. Automation for Jira is pretty flexible. I'm sure we can do that. Now, suppose your issue A has 10+ linked issues. What's the expected result for the custom field values on A? Also, what are you planning to do with this piece of information? I'm trying to understand whether there will be a…
  • Welcome to the Atlassian Community. There are lots of moving parts to your requirements here. In Jira, JQL will get you a list of matching issues based on what you're looking for, and it doesn't natively support calculations. You'd need to look into marketplace apps. I have achieved something similar using Tempo timesheets…
  • Instead of creating automation based on specific usernames, it might be cleaner and more transparent if the person who creates the ticket assigns the customer to the reporter field. Of course, it might take some education at the start to get everyone on the same page. Another thing to keep in mind is that lists of users…
  • Welcome to the Atlassian Community. Unfortunately, the bulk change function does not offer the option to add watchers to multiple issues at once. Nonetheless, you can support a feature request on the Atlassian public issue tracker by voting for it and adding yourself as a watcher to stay informed of any updates.…
  • When using CMP within JWM projects, boards follow the workflow edits on status and steps. Personally, rather than providing more options, I like to think that CMP offers more advanced customization options for workflows, transitions, and other aspects compared to TMP. Although you might have known it already, for your…
  • It appears that you are using a Jira Work Management project. Please note that adding, renaming, or deleting a column from your board is only possible for team-managed projects. For more information, please refer to https://support.atlassian.com/jira-work-management/docs/monitor-your-work-with-the-board/.
  • Partially, yes. When capturing page comments and inline comments in Confluence automation, they are recorded as a single comment event. There's a smart value that allows you to retrieve the date/time of the comment, which you can use to create logic around it. However, I'm not certain if it's possible to capture when an…
  • Welcome to the Atlassian Community! If you're interested in creating a backup of your Confluence site and importing it to a new Confluence cloud site, then the answer is yes - it is definitely possible. Based on the size of the data you want to import, it seems like you're looking to import Confluence spaces, which is also…
  • Currently, it's not possible to link sub-tasks with a JSM request type, which means that customers won't be able to see them. By default, internal notifications sent from sub-tasks only display the sub-task issue key, title, and fields, not the parent issue key. However, if you have a custom field that contains the parent…
  • Unfortunately, certain macros, such as the info panel, don't work with numbered lists. Members of the community have previously raised this issue. Fortunately, there is an ongoing feature request on the Atlassian public issue tracker regarding this particular matter. You may vote on it and add yourself as a watcher to stay…