Ivan Lima Expert

Welcome to the Atlassian Community. These links will direct you to the browser rather than the PDF itself. I mainly export spaces as XML, so I have yet to test it, but I'm unsure if you can achieve it out of the box. A similar ticket, https://jira.atlassian.com/browse/CONFCLOUD-76571, has been raised in the Atlassian…

Hi Darrell, while it's possible to use the RACI model for assigning responsibilities, it might not be the best fit in this case. The reason is that the RACI model's scope of responsibilities is generally aligned with administration responsibilities for a specific site or space. On the other hand, it's essential to follow…

Great job, everyone. Happy New Year!

It's possible to get a report with the original estimate, time spent, etc. What type of comparison are you looking at? Visually, yes, a report should do it; you can also use the work ratio for calculations or automation if that's the case.

For migrations, we export all rules as a single JSON file, make the changes in bulk, and import them back by selecting the ones we want. It's quick, and you can make any changes you want in bulk, meaning changing all rules within a single export file. Have you tried that?

Changing the JSON file's owner/actor account ID is a workaround. You can export the rules, make the changes in the file as a find/replace, and import them back. It's ugly, but it should do the trick.

There are ways in Cloud, but not DC. If the goal is to hide the portal, you will need a marketplace app or use the workaround shared by Florian. There is an open feature request in the Atlassian public issue tracker that you can vote and add yourself as a watcher to receive notifications. *…

Welcome to the Atlassian Community. Manage dark features in Jira is available in Server and Data Center only. For cloud, which is your case, it's not possible yet, and there is a feature request in the Atlassian public issue tracker that we can vote on and add yourself as a watcher to receive notifications from now on. *…

Hey @Carolyn Hinkel, you may want to check https://confluence.atlassian.com/confkb/how-to-copy-or-rename-a-space-in-confluence-169578.html to explore options and how you can go about that. Alternatively, you can move the root page of the source space to a target "empty" space. There are a few steps in between and…

When migrating to the cloud, script rewrites are necessary. Visit https://docs.adaptavist.com/sr4jc/latest/scriptrunner-migration/migrate-from-scriptrunner-for-jira-server-to-cloud/rewriting-scripts-for-cloud-hints-and-tips for guidance on modifying your scripts, where you should be able to find compatible libraries and…

Welcome to the Atlassian Community. You should follow the steps at https://support.atlassian.com/migration/docs/perform-a-cloud-to-cloud-migration-for-jira/.

Only users holding the proper permissions can do that. If you can move documents across pages within the space, you have the necessary source permissions. You now need to ensure you also have the permissions in the destination space. Add page/attachments and remove page/attachments space permissions. Have a look at…

Yes, you can. This is tied to the Set Billable Hours permission. Please have a look at https://help.tempo.io/cloud/en/tempo-timesheets/organizing-data-using-tempo-accounts/best-practices-for-tracking-billable-hours.html, which will give you more details about how you can set it up and best practices, as Tempo Accounts play…

I'd suggest a marketplace app. Among a few options, the Tempo Timesheets app can help with that, which has a solution to address time tracking and reporting around billable/non-billable work. I'm also interested in others' experiences with this, and I'm sure other vendors will chime in.

Welcome to the Atlassian Community. You can follow the steps at https://support.atlassian.com/user-management/docs/update-roles-and-properties-for-jira-users/ * Log in to admin.atlassian.com * From your organization, go to Directory > Users. * Find the user whose role you want to modify, then select their avatar or Show…

Hey @Khuram Khalil, For cascading custom fields, use Parent Value -> Child Value. You can find more details at https://support.atlassian.com/jira-cloud-administration/docs/import-data-from-a-csv-file/#:~:text=Importing%20cascading%20choice%20custom%20fields.

That's right. "Set correctly in the source space" means to ensure all your groups/users have matching groups with identical names in the destination site before importing the space. Thus, permissions are kept, and you don't fall under the same situation.

Welcome to the Atlassian Community. You can't manage permissions on a free plan. I recommend upgrading it to a Standard trial, making the changes, and letting it downgrade to the free plan after the trial period. So, if you plan to import more spaces in the future, adjust the source permissions so you don't get into this…

Welcome to the Atlassian Community. To keep it simple, as you're looking for a sample document, I'd suggest starting at https://www.atlassian.com/software/confluence/templates as the baseline and adjusting it to your specific use case. Have a look.

The 401 error typically means authentication/network access-related issues. It can be credentials, headers, encoding, etc. Have a look at https://community.atlassian.com/t5/Jira-articles/Automation-for-Jira-Send-web-request-using-Jira-REST-API/ba-p/1443828, which should help you to get this working. Make sure you have…

You need Jira admin permission to import attachments and time spent, which must be through the external system import functionality. The page I shared explains the differences and limitations. See Importing issues in bulk and Running the CSV file wizard sections for more details. Yes, you need to map the fields. However,…

Yes. Follow the notes on https://confluence.atlassian.com/adminjiraserver0822/importing-data-from-csv-1142237802.html. You will find a list of fields you can import and tips on preparing the data.

After dark mode, the presenter mode is already my favourite. Great job.

Looks good. I've transitioned most of my personal knowledge management content to Confluence Cloud. It's great to see big and "small" improvements coming through more frequently and well crafted. While it's designed to meet large enterprises' requirements, Confluence is maturing in its usability to accommodate smaller…

Try using the user's accountId. It will work. See https://community.atlassian.com/t5/Jira-questions/how-to-find-accountid/qaq-p/1111436 for more details on how to find the accountId. Also, try using the CSV bulk import with a smaller subset and make sure that you and the users in the CSV have the proper permissions.

Not yet, and I'm sure more capabilities will be added to the command palette over time. Currently, commands are limited to actions you can find on https://support.atlassian.com/jira-software-cloud/docs/commands-in-the-command-palette/. Shortcuts work regardless of the command palette, which shows the shortcut, if…

Are you following any specific documentation or connector? You should get more details on what endpoint your integration is expecting. If you are looking for the cloudid for your site, have a look on https://developer.atlassian.com/cloud/jira/platform/oauth-2-3lo-apps/#3-1-get-the-cloudid-for-your-site.

Welcome to the Atlassian Community. That's actually a great question. Although not yet available, what you described is coming soon to Cloud. Several discussions have been about that, and I'm glad Atlassian is currently working on it. Have a look at the links below to learn more. Feature…

Welcome to the Atlassian Community. I know you can use connectors to integrate BambooHR and Jira, but I'm unaware of any marketplace app designed to handle this use case. I'm curious to see and learn what others have experienced with this integration. Nevertheless, I'd explore using the APIs, which seem pretty…

Welcome to the Atlassian Community. Permissions can be tricky, and given the levels of permissions in Confluence, you need to ensure that each level is appropriately set up. In your case, you need to ensure the groups have the proper space permissions and page restrictions. Have a look…