Vishwas Expert

Hey @Jiyoung Crane Welcome to Atlassian Community !! No we cannot unlock them, few of the fields in Jira are always locked like the ones shown in the screenshot are for Advanced Roadmaps. Those locked fields are needed by product or a plugin created and are essential part of the configurations. Please check about locked…

Hey @Charu Mitra I see you may be referring to this documentation ? https://confluence.atlassian.com/advancedroadmapsserver/scope-report-829825438.html This is one is referring to Advanced Roadmaps Scope Report for Jira. Advanced Roadmap shows that scope report. In Jira cloud advanced roadmaps are available in premium…

Hey @Automate Welcome to Atlassian Community ! No there isn't anywhere I could see the exact rate limits are mentioned, as you mentioned the rate limit documentation just explains Rate Limit responses and Response handling parameters.. But I did find this feature request on the same question you have asked, which suggests…

Hey @Charu Mitra Have you pasted any image, it's not loaded. What Scope report do you want to see ? If you could describe more then we can help you. FYI there is no report by name "Scope Report" in Reports section of Project. Regards, Vishwas

Hey @EDVORT Good Day !! This might be possible, i have done a research on this and here are my findings. We can edit the content of verification of signup mail for Jira service desk customers. Please try all these steps on development server. Note : Haven't tested this yet, but I'm pretty sure it would work. All these…

Hey @Jesperapps Product Development Welcome to Atlassian Community !! Is this bitbucket server/DC hosting or Cloud bitbucket ? And was this repository created via API ? As the error says the Main branch cannot be the master, do you see any other values in "Main branch" dropdown or just that one option ? If there are other…

Hey @Alex Sharpe Got it, in the new JSM we have a bit different workaround. Which i just tested and working perfectly. The workaround mentioned is out dated in the request there, please follow these steps: In Manage Add ons, filter for "All Apps" we have Jira Service Management Plugin. There we have one…

Hey @kukkapally.s If you are Server/DC hosted then bamboo is the only atlassian build tool. In case of cloud solutions then Bitbucket Pipelines Regards, Vishwas

Hey @Shamim Welcome to Atlassian Community !! Jira cloud is working fine, i would rather say its chrome browser problem. There might few issues with new versions of chrome. Did you try using incognito browser to see if same issue persists. If same issue is not there in incognito i would suggest you to clear cache, disable…

Hey @Li Yang There should be one option in "Global automations" page where you can do a Import of all rules in JSON and them Export the rules. Although I haven't tried to import and export from server to cloud, but this option should do it. Regards, Vishwas

Hey @Yuri Sitnikov Recently there are few issues with Chrome new version and jira not loading. I would suggest you to reach out to Atlassian Support Team. Regards, Vishwas

Great !! Thanks for sharing the answer too, it helps the community !!

Hey @Marina Machado Welcome to Atlassian Community !! I hope you are referring to Jira software project. Is this a Company Managed Project(CPM) or Team Managed Project(TPM) ? In case of CPM projects you may have to get the board admin access from the already existing admin(who ever created the board will be the admin),…

That's correct objects are like an entity in this case asset is equivalent to object. Example: Hardware is an object type. Under that i have object "Laptop". Laptop has attributes with details like serial number, Model, Make, RAM, Hostname etc... Check this link to understand…

okay, have you used an attribute to link those assets to user. Like an userpicker attribute. We can list the the assets he owns by IQL like : You can filter on objects which have a reference to the users that you provide in the argument list of the function. The attribute used to filter must be of User type. This function…

Hey @Tolga Gök Did a research on this, only I could find cloud apps for embedding Power BI reports in DC variant :( I did find the one thread which might be please take a look useful https://community.atlassian.com/t5/Confluence-questions/Can-Power-BI-content-be-embedded-into-Confluence/qaq-p/702024 Regards, Vishwas

Hey @Aleksandr Lobov Welcome to Atlassian Community !! Yes we can do this in automation for jira. We can use Lookup issues smart value and get the sum custom field of subtasks to parent. Please check this thread here with similar use…

Hey @Giorgos A Tsavegias One can do this by manually adding data. To start with did you create Object Schema, object types, Objects, Attributes ? After this you can manually add data or import objects from csv or json. Please check this…

Hey @Alex Sharpe Since JSM is built around ITSM and focuses on customer support kind of projects. It is always better to have those 2 distinction in comments. Hence we have "Internal comment" and "Share with Customer" But i understand your requirement where there can be only internal projects and JSM should allow that…

Hey @Eric Roetenberg It is possible when these conditions are met, one should have browser users global permissions to do @ mention in comments for users in application. Next thing is mentioned user should have browse project permission. Please check this link in case if you are facing any…

Hey @Maria Nadeem Welcome to Atlassian Community !! Yes its possible to change the transition of tickets via API. You must generate a api token and do it. Please check the API you are looking for…

Hey @Praveen Chitturi Did you try {{issue.parent.Epic Link}} To know the list of available smart values, please check this link https://confluence.atlassian.com/automation/smart-values-993924860.html Regards, Vishwas

Hey, That's correct in boards we cannot see them, to see them in hierarchy like Epic --> Story --> Task --> Sub-task we have go with Advanced Roadmaps.

Hey @Offir Yes it is possible OOTB. Tasks has to be linked to Story(Issue linking). Under that Task we can create sub tasks. Regards, Vishwas

Hey @TonyG Let me answer the questions inline to each, * Can Jira service management (JSM) can be setup with issue templates? e.g. a template for feature requests, change requests and bugs etc. --> Yes, we have to create workflows, screens and field configuration as per the requirements. But OOTB there are few templates…

Hey @Brian Orlando Welcome to Atlassian Community !! Yes that's correct it is exclusive to Team Managed Projects Regards, Vishwas

Hey @ninghongju Welcome to Atlassian Community !! Please check this script from adaptavist here https://library.adaptavist.com/entity/delete-groups-in-jira has an example of removing groups. Also check this thread here this might…

Hey @Smita Jain For worklog one API is enough, first one. since you had asked custom field also rite hence the second API. Regards, Vishwas

Thanks @Monique vdB that link worked for me 

Hmm, i saw the screenshot. Don't know what could be the issue. Can you check what is the query written on the board. In Backlog --> go to configure board -> General. Maybe the board filter query can be excluding this issue created. Please try reaching to adaptvist support team they can analyze further on the other two…