Vishwas Expert

Hey @Bentsion Berg This is a great question !! Practically analyzing this situation, for the tickets which has already met SLA if we remove the holiday it should not have any affect. But from audit point of view we may have to retain the holidays that would help to go back in history to see the data in calendar. If we…

Hey @Ken Mott I think to show this bar thing as column in queue is not possible :( Regards, Vishwas

Hey @kajal kuwar Welcome to Atlassian Community ! I see that this plugin is developed by "Atlassian Labs" so Atlassian Team might respond to these queries. You can also try the Support Team here https://support.atlassian.com/contact/ Having said these let me help you with alternative app Check this…

Hey @zhongliwen Welcome to Atlassian Community !! Please check out this link about connecting atlassian application to ssl services https://confluence.atlassian.com/adminjiraserver/connecting-to-ssl-services-938847763.html and this link about configuring ssl with active directory…

Hi @hali.wong This error usually rings to me like possible permission issue of the page or there is some restriction applied on that page. Please check if you there are necessary page permissions to view that page. Regards, Vishwas

Hey @James Yoon This seems to Captcha problem in the browser they are logged in. Ask them to try to login from incognito browser mode to see if the issue persists. If there is no errors then ask them to clear cache/cookies for this site in browser settings. I would recommend get in contact with Atlassian Support to seek…

Hey @andrea price You may have to work with your IT team to configure a reverse proxy to place the IP address URL behind the DNS. Please note that you may have to do the DNS mapping with the IP address. Also I would recommend to configure SSL so that site is secure. We can configure nginx or apache as proxy server for…

Hey @jonathank If you already setup JSM(Jira Service Management) project also fine, usually JSM projects have customer portal hence whoever raises request will be able to see their requests in portal. And from the agent view only certain users can be added to work on those requests. Since it's a HR project it should be…

Hey @Josh Olds Do you mean like Cascading field ? Regards, Vishwas

Hi @argentum47 I believe the purpose of creating Oauth2.0 token is to use this as password instead of actual password in other applications so that it reduces to login over and again. Regards, Vishwas

Hi @Abdul Kader Broachwala Great !!, Glad that I was helpful ! Regards, Vishwas

Hey @Abdul Kader Broachwala Yes you are following the right steps and the configuration you have done looks fine. Okay now to set resolution for unresolved issues, I hope you have the JQL ready only for unresolved issues ? Did you try to add "Resolution" field to Edit Screen in Screens of the project and do Bulk Edit ? The…

Glad that worked !! please accept the answer if it helped you :)

Hey @Michael Ilewicz If you installed Jira as installer method then a dedicated user by name jira is created and all the Jira related process run via that user. It is not password protected. To login to that you may have to login as root user or other user which has sudoers access of Linux machine and then do switch user…

Hey @Abdul Kader Broachwala You have to click on "Done" Transition to see Advanced Workflow Configurations. Click on this highlighted part. Please check out this link explained about post function configuration…

No Problem :) You are welcome @Jack Brickey 

Hey @jvandermolen @Jack Brickey has explained JSW part. Let me brief about the Jira Service Management(JSM) side. JSM is more of help desk application, provides IT Teams and Support Teams to provide seamless support to end users. JSM ships with ITSM Processes like Incident, Problem, Service Request, Change Management and…

Hey @Chris Yes this is possible via Automation for Jira in Jira Cloud. With the help of smart values one can achieve this. Please take a look at this rule I configured and it ran successfully changing the summary. Rule details: Trigger: Issue Created Condition: N/A Action: Edit Issue --> Select "Summary" field. In the…

Hey @SCollins Welcome to Atlassian Community !! It is the same case for me also, looks like Atlassian might have rolled out this change in Jira Cloud. I couldn't figure out a way to put it back to top RHS. May be there isn't an option from our end. Atlassian Support Team are the best people to answer on this change in UI…

Hey @Kaj Sennelöv Try adding the "attachment" field to the Transition Screen for Passed testing Transition, post that it may allow you to add attachment. Regards, Vishwas

Hey @Ivo Sofiadi Did you check the board configuration like columns are mapped to their respective status ? Regards, Vishwas

Hey @Mansi Raghuvir Devale Welcome to Atlassian Community !! I would strong say no to upload source code to Jira. Jira is a ticket tracking tool/issue management application wherein different teams use it, from Software development teams to HR/Legal/Finance teams use them for tracking their activities in the form "Issues"…

Hey @Josh Olds Welcome to Atlassian Community !! Those fields are not available in the dropdown. But we can via edit them "Advanced field editing using JSON" I just tried out for one of the fields. Working fine. You have to add a piece of code as shown below in "More options" --> "Advanced fields". Result: Hope this helps…

Hey @Raj Currently this option is not there in Jira. Maybe a feature request is here on Custom User Properties https://jira.atlassian.com/browse/JRASERVER-6354 but it is also marked as "Future Consideration" for now. As suggested by @Pavel Junek the plugin would meet your requirements. Regards, Vishwas

Hey @jonathank In case if you have created the project via Business template offered by Jira Work Management(JWM) then there is a Form option please check out that if it is what you were looking at. KB link for same https://support.atlassian.com/jira-work-management/resources/ Regards, Vishwas

Hey @Seungyun Lee Atlassian Support Team will help to recover 2fa codes. They will either reply on this thread stating on the steps or you can reach them here via creating a support request https://support.atlassian.com/contact/#/. Regards, Vishwas

Hey @tracey_bennett From your requirement looks like you have to disable the app requests for users. Unfortunately this is still a feature request in JIRA Cloud https://jira.atlassian.com/browse/JRACLOUD-74471 Please check that link and vote for it. Regards, Vishwas

Hey @Sushant Verma Any issuetype it's same case only. Components don't support search for history. Regards, Vishwas

Hey @Sushant Verma You mean like for which issues the component was changed from X to Y that needs to come up in results when you do JQL ? I'm afraid if that is the ask that's not possible, as history searches for component is not supported. Regards, Vishwas

Hey @Abdul Kader Broachwala We need to set the Resolution for Done Issues. There are ways to do this one. Let me list out for you. But before that you may have to fix your workflow so that future issues don't end up like this. To fix workflow Navigate to that particular workflow --> In Edit Mode --> Add a Post function for…