Hana Kučerová Community Champion

Hi @Ufuk Uysal , please, try something like this: import com.atlassian.jira.component.ComponentAccessor import com.atlassian.jira.issue.comments.Comment import com.atlassian.jira.issue.comments.CommentManager import com.atlassian.jira.issue.Issue import com.atlassian.jira.issue.link.IssueLink import…

Hi @Nataraju Gokeda , welcome to the community! If you have Jira cloud, it won't work for you, because it looks like code for server version. Where exactly are you trying to use this code? Is this some kind of validator / condition? If so, please, look at these articles: *…

Hi, I believe you can use both applications to achieve this. Please look at: * https://confluence-apps.beecom.ch/display/JSU/Create+a+Linked+Issue * https://scriptrunner.adaptavist.com/6.3.0-p5/jira/builtin-scripts.html#_create_a_sub_task

Hi Daniel, I believe it is not neccessary to use smart values. If you add new action to your automation rule, which is called Send email, you should be able to find your custom field Approver in the provided options in the field To - it is possible to fill in some email address, but also select some user/group custom field…

Hi @Wade Hephner sure, please look at: * Theme Extension for Jira Service Desk * Refined for Jira | Sites & Themes Probably there are another possibilites... I will try to find some more.

Hi @Wade Hephner , it is possible, but only if you use some application, which enables you to customize the look of the helpdesk/portals in your Jira Service Desk. I know two such applications and both are paid.

Hi @Suraj Shrivastav , Jira itself doesn't provide the scheduled reindex functionality. There's a request for it, but it hasn't been solved yet. As far as I know there are three possibilites, how to approach to this problem: * Add your own service and schedule it in Jira - but I didn't find any good looking code for the…

Hi @Robert , I've googled this topic a little bit and according to this page this is not implemented yet in Microsoft Teams.

Hi @Patrick Rutledge , welcome to the community! I think the main problem is you are using single quotes - The JSON standard requires double quotes. Try to change it like this: { "component": { "name": "placeholder", "showcase": false, "only_show_if_degraded": false, "description": "placeholder", "status": "operational" } }

Hi @Murugan Mittapalli , I think the main problem is you are using fields' names instead of identifiers. Please, look at the example in the create issue section: https://docs.atlassian.com/software/jira/docs/api/REST/latest/#api/2/issue-createIssue Request body should look like this (you need to modify it based on the…

Hi @Suraj Shrivastav , which OS do you have? You can use Windows Task Scheduler / Linux cron to schedule the curl command.

Hi @Danielle Dakaud , I would do something like this: * Trigger: Field value changed, Fields to monitor for changes: Attachment * If: Status equals Waiting for customer * Then: Send email to user group QHSE There's one small problem. I didn't find the way how to distinguish between addition and removal of the attachments,…

Hi @Suporte AGTI , I had the same problem. I've generated new trial licence and then replaced it with the paid one after the import. Atlassian support can be contacted at https://support.atlassian.com/contact/

Hi @Danielle Dakaud, you can probably use: * Trigger: Field value changed * Fields to monitor for changes: Attachment Would you please provide me more information, what you are trying to do? Thank you.

Hi @Chris Horton - CDHS , please, try this: import com.atlassian.jira.issue.resolution.Resolution def resolutionField = getFieldById(getFieldChanged()) def fadField = getFieldById("customfield_12771") def resolution = resolutionField.getValue() as Resolution if (resolution.name == "Functions as Designed") {…

Hi @ra , sorry for the late response. For the Jira server this should work: curl -H "Authorization: Basic AUTH" -X GET -H "Content-Type: application/json" URL/rest/api/2/search?jql=assignee=currentuser() AUTH = base64 of username:password URL = your instance url I would recommend you to try * create a new user in the…

Hi @Suraj Shrivastav , I think the most used possibility is to trigger a re-index via the REST API: * https://docs.atlassian.com/software/jira/docs/api/REST/latest/#api/2/reindex-reindex There are also a few posts about this topic already, which include discussions, whether this is a good idea to perform it as a scheduled…

Hi @Chris Fouts sorry for the late answer. I tried to find any other way, how to do it, but I didn't succeed. The only possibility I see is to develop custom application for Jira cloud.

Hi @Nilufar , sorry for the late response. Which LDAP server are you trying to connect? I don't think it is possible to increase the limit in the ScriptRunner, only in the server. Would you please describe me, what would you like to do with the obtained records? How exactly does your configuration look like? Thank you.

Hi @ra, please, what are you trying to do? Get some specific isues's data using REST API? How exactly does your domain looks like? Is it https://your-domain.atlassian.net or something different like https://jira.your-company.com? I'm just trying to figure out, which hosting option do you use (cloud or server), because…

@Chris Fouts Thank you for the clarification. I would recommend you to use triggers instead of webhooks. Please look at the article and let me know, if the solution is suitable for your use case. This functionality is native and designed for such situations. Thank you.

Hi @Chris Fouts , would you please provide me more information, what you are trying to do? Am I getting right, that you have Jira cloud and you want to transition some issue from status A to B? Based on what action this should be done? It is somehow connected to Bitbucket (it is mentioned in tags)? For example after some…

@Matt Kimball Please look at this page to the section Searching for issues using POST, there is a nice example. You should be able to see in response, whether the param maxResults was changed or not.

Hi @Matt Kimball , could it be, that you should add ?maxResults=500 instead of &maxResults=500? Because in the second case it is the first parameter.

Hi @Syamala Uggina , I think you can achieve this by creating automation rule, that will transition the Sub-task from "Backlog" to "To do" status, if the parent (story) is in one of the statuses "To do", "In Progress" or "Ready for testing". So, basically, all the Sub-tasks will be always created to the same status, but…

Hi @Nilufar welcome to the Atlassian community! I must admit I don't have much experience with this subject. But I tried to google it a little bit. The error indicates that the search request was unable to return all entries due to a limit. How many entries do you need to work with? I believe there are two possibilities:…

Hi @Bas Verhoog , as far as I know the smart values can be used only in automations, which were created using Automation for Jira. This application is now integrated in Jira cloud, for Jira server there is still standalone application. You can manage rules from two places: * System > Automation > Automation rules * Your…

Hi @Alexander Yordanov I had the same problem and found the solution in this article in section Insight fields. In my case I was able to use: {{issue.customfield_12345.summary}} or {{issue.Custom Field Name.summary}}

Hi @Quentin Mahé great, this should work. Thanks for sharing your code.

Hi @Shahriar thank you, and same to you!