Hana Kučerová Community Champion

Bingo! That was fun! Great idea, @Brittany Sudlow !

Thank you, @Thomas Schlegel, I'm very honored to be a part of this.

Hi @sunilkumar Shangishetty , thank you, now I get it. The possible solution is to create attribute "Jira User" with type User for your object type "Users" and using this attribute link each user object with Jira user. Then in your Company custom field you need to restrict provided options using Filter Scope (IQL),…

Hi @sunilkumar Shangishetty , welcome to the Atlassian Community! So, just to be sure about your situation. You've installed Insight and created some object scheme. Then in this object scheme you've creted object type Company? Or it is just some attribute of object type? How exactly does your object scheme looks like? Do I…

Hi @Chris Murphy , I will check it using my own instance. I'm right you are on server and have Automation for Jira installed on you instance? Which version of Jira Service Desk and AfJ do you have? Thank you!

Hi @datvi1 , just to be sure I've tested the rule and it works for me. Please check, if the command is enabled on your board. If you create card and set the due date like five minutes in the future, are you able to see the card is overdue after 5 minutes?

Hi @Meir Greenfeld , sorry, I forgot to response. I believe there's one big audit log and each record hold's the information, to which automation rule belongs. So, if some specific id is not visible in one automation rule, it should be possible to find it in some other's rule audit log.

Hi @kedar , it is Custom listener (first item in the second screenshot). In the listener's configuration you will need to select your project and also IssueLinkCreatedEvent event. It should work like this - if issue link is created and it is Cloners link, get the cloned issue, check, if it is a story and if so, clear the…

Hi @[deleted] , welcome to the Atlassian Community! Please see the documenation for the Jira cloud REST API. Basic auth could be used, but you should use API token instead of password, see here. I would also recommend you to start with some simplier requests like GET project or issue. POST requests usually expects some…

Hello and welcome, you definitely belong here!

Hi @sudhanshu , welcome to the Atlassian Community! Just to be sure - your question is, how to find out, which id the custom field Epic Name has in your instance using REST API? Or you need to get information about the epic from the issue and then work with it somehow? Would you please provide more information, what you…

Hi @Ian Balas , thank you :-). I'm really happy to help. Let's try to make it 100% :-). It seems to me, that another user custom field could help here - to store the information, who was originally assigned to the issue by round robin script. Then the round robin will use this user instead of assignee to get the next user…

Hi @kedar , please try to add this as a script listener for your project and IssueLinkCreatedEvent event. xxxxx needs to by replaced by your Cloners link type id, yyyyy by your text custom field id and zzzzz by your story issue type id import com.atlassian.jira.component.ComponentAccessor import…

Hi @Mohan Sundar , please try something like this: xxxxx and yyyyy needs to be replaced with ids of your single select list custom fields import com.atlassian.jira.component.ComponentAccessor import com.atlassian.jira.issue.CustomFieldManager import com.atlassian.jira.issue.customfields.option.Option import…

Hi @Pedro Urbano , welcome to the Atlassian Community! As far as I know, this is unfortunately not possible. Maybe you can store the information about the id of the object to some attribute, but the id of the created object will be different.

Hi @Chris Murphy , there is JQL function withinCalendarHours(), which I believe could help you. Maybe you could create automation rule like - when issue is created and Issue matches: "Your SLA" != withinCalendarHours() , then send email to customers involved. I didn't tested it, but it seems to me it could work.

Hi @Josh Simnitt , it reminds me of Dynamic Forms, but probably it won't be enough...

Hi @Ikem Abellon , Jira Cloud Migration Assistant is available for version 7.6.0 and newer, you don't need to upgrade to the latest available version. Before you begin, I would recommend you to read this article and do the mentioned pre-checks. The difficulty of the process depends on many factors, but I believe there will…

Hi @datvi1 , welcome to the Atlassian Community! Please, try to look into Command log, whether you are able to see any warnings or errors here. Thank you.

Hi @Slava Vasenin , I was able to get name and id of the release using this configuration: * Webhook body: Custom data * Custom data: {"id": "{{version.id}}", "name":"{{version.name}}"}

Hello @Mohan Sundar , which types have your custom fields? Where do you use this script? Is it post function? Thank you.

Hi @Hannes , I was able to make it work using Additional fields section in Edit issue action. xxxxx ... id of you CAB Advisors custom field yyyyy ... account id of your user { "update": { "customfield_xxxxx" : [ { "add": { "accountId" : "yyyyy" } } ] } } Maybe you can also create user picker custom field and store your…

Hi @Montana Fox , I don't think it is possible. You are able to get information about source and target status from the history, but not which transition exactly has been used. But maybe you can create some custom field for your condition and post function for this specific transition, which changes this custom field's…

Hi @Ian Balas I would recommend you to use "User Picker (single user)" field instead of scripted one and store the event actor to it everytime the field Assignee is changed. Customer listener defined for you project and event "Issue updated" will hopefully do the trick (xxxxx needs to be replaced by your custom field id)…

Hi @Amit Raghuwanshi , welcome to the Atlassian Community! I believe the problem is your test_case_data is not in the correct format, it should look like this, see here: { "fields": { "summary": "test summary", "issuetype": { "id": "10000" }, "project": { "id": "10000" }, "description": "test description" } }

Hi @kedar , thank you. Probably you will need to create Custom listener for the event Issue Created and your accounting project. In the script you will have to check, whether the issue was created as a clone (issue is linked with it's source using specific link and has specific summary) If so, set the custom field to empty…

Hi @kedar , would you please provide me information, how exactly do you perform the clone operation?

Hi @kedar , just to be clear - you are using "Script Post-Function [ScriptRunner]: Clones an issue, and links" post function to clone the issue? If so, how exactly does your configuration of this post function look like? There's "Fields to copy" configuration, where you can select, which fields should be copied to the…

Hi @Alexey Paveliev , I believe "contains" should work, it's strange, it doesn't work. Did you try to debug the value of issue.status.name, if the value is really the same as one of the valuese in the list?

Hi @larias , you need to create a rule for this, you can find a nice example of configuration here in the accepted answer. Please try to configure it and if something is not clear / working, don't hesitate to contact me.