Hana Kučerová Community Champion

Hi @吴昊 , what exactly to you mean by properties of transition? Id of the transition? Thank you.

Hi @Andy Finley , I don't see anything wrong with your JQL. As your JQL is complex, I would recommend you start debugging like this: * try JQL: labels is EMPTY or labels not in (THU) and see, which issues you get * if these issues are correct, then add another paramater to JQL: project = "Physicians Organization Service…

Hi @iAmGroot36 , welcome to the Atlassian Community! I would recommend you to try again later. Sometimes it happens, that it is not possible to install some application and usually there's nothing wrong with your site.

Hi @thorngje , I believe your syntax is correct - there's a small green check mark. It works for me - when I set this filter and try to create a new Computer object, it is only possible to choose from active Model objects in the Model attribute.

Hi @Jeff Kranking , welcome to the Atlassian Community! I would recommend you to use automation functionality and it's action Send web request instead of webhooks. Use can use audit log to debug the functionality and you can also react on the response. For me it was always very hard to work with webhooks as the…

Hi @Hansika Wijenayake , I believe you can create a trial with a Premium plan, so there won't be any space limitations.

Hi @Hansika Wijenayake , sandbox functionality is available only for Premium or Enterprise plan (not Standard). But if you need it only for 5 working days, maybe you can start a free trial and then later unsubscribe it.

Hi @Josekun , I don't understand why they redirected you here. Do you use any Atlassian products like Jira, Confluence etc.? What is the exact reason they told you you should ask here? It seems to me this is cPanel problem as you want to add the user to cPanel, right? Thank you.

Hi @SGANDHAM , if you are reffering to this application, I would recommend you raise a support request here (this page is mentioned on the Support tab) and ask directly the vendor of this application. Anyway, I can see there's a PRO paid version of this application, which is also available for Data Center, so I think this…

Thanks for sharing @Bill DeGan . Here's the documentation for this endpoint. You should be able to use maxResults query parameter to change the default 50.

Hi @Bill DeGan , welcome to the Atlassian Community! Would you please share us the curl command? Which endpoint are you using? Thank you!

Hi @Repano Dveb , I would go for Automation for Jira. It has very wide usage and you can configure a lot of things including creation of sub-tasks under different circumstances.

Hi @Krzysztof Tomczyk , welcome to the Atlassian Community! I tested it and I was able to get the same error message, when the email provided was incorrect. So I believe there's something wrong with the credentials. Please check, whether you are really able to log in to this cloud Jira with this user and view some issues.…

Thank you, hopefully I will be able to be there.

Hi @Cristiano Sticca , welcome to the Atlassian Community! Unfortunatelly I don't think that's possible, you need to fill in this parameter. It makes sense to me as the roadmaps are in general for planning the future, not reporting, what happened in the history.

Hi @Fida Zubair , welcome to the Atlassian Community! Workflows are added to the workflow schemes and these schemes are associated with the projects (not workflows), see here. So the only possibility is to get association between projects and workflow schemes. I've found only one endpoint which provides such information,…

Hi @Enmanuel Carela Rodriguez , welcome to the Atlassian Community! Unarchive - please navigate to the main board menu, click "More" and then click "Archived items." Once you find the card, click "Send to board."

Hi @jaime.heria , I'm sorry, but this is something I really don't know. I would recommend you to ask a new question here in the community, so that another people here would be able to help you.

Hi @Stephan Klüe , would it be possible to use native Due date field instead of your custom field? If you use Due date, then you can create automation rule like: the moment a card is due, move the card to the top of list "Next Step"

Hi @Talya Yurman , I don't think so. When some feature is added to your site, all users have it available.

Hi @Stephan Klüe , welcome to the Atlassian Community! According to this page you should be able to use variable {cardlink}. Please try.

Congratulations, I'm looking forward to the outcomes of this acquisition.

Hi @Francisco Alberto Franjul Rodríguez , it is not very clear what you mean by "all ticket service desk". According to the Jira Service Desk module documentation, the only possibility is to get customer requests using service_desk.get_my_customer_requests() (customer is the user, who is used for authentication).

Great news!

Hi @achal khawale , I would recommend you to look into the Jira logs, whether there are some errors, which could explain this behaviour. It is very hard to tell, what's going on, without the information from the logs.

Hi @Chris Martin , Jira webhooks have limited functionality, that's why I started to use Jira automation and it's action Send web request instead of it. In the automation rule you can add various conditions under which circumstances the request should be send.

Hi @vallabha.nadagouda , unfortunately it is still not possible, even though it is highly requested feature. You can only change the site name (in your case sophos) to something else, but I think you need to ask Atlassian support for this.

Hi @S , please see here for more information.

Hi @Francisco Alberto Franjul Rodríguez , thank you for sharing the code. According to the documentation when you are trying to work with cloud Service Desk, the authentication should look like this: service_desk = ServiceDesk( url='https://your-domain.atlassian.net', username=jira_username, password=jira_api_token,…

Hi @Klinta Šverna , welcome to the Atlassian Community! Unfortunatelly I don't think it's possible. You can exclude some projects from search using project not in (KEY1, KEY2, ...) But you would need to look into these project, whether there are some components or not (or use REST API to get this information).