Hana Kučerová Community Champion

Hi @Byron Barker , I also don't see it yet, but according to Cloud changes report this is functionality is rolling out (see Get to your objects quicker with Insight in Jira Service Management).

Hi @mamtha bobbili , welcome to the Atlassian Community! Unfortunately not. No hieararchy for projects is supported. The only thing you can use for projects is project category. But maybe you can use Components instead of sub-projects?

Hi @Girish Trambadiya , welcome to the Atlassian Community! * Yes * SAML * Your Jira plan doesn't matter, but you need to purchase Atlassian Access for your organization. Infromation about pricing is here. * In general you are paying for each uniquer user, who uses the Atlassian products. See info about the pricing. * See…

@Leeland Clay you should be able to send list of worklog ids in one request to Get worklogs endpoint (according to the documentation limit is 1000 worklog ids).

Hi @Amrendra Kumar , if you want to get worklog details such as author, issue etc., it is neccessary to use REST API endpoint Get worklogs It is possible, that your worklog properties are empty, because these are custom data, not worklog details.

Hi @Mike Ballinger , there are three main ways, how to handle the migration. 1) With the usage of Jira cloud migration assistant (JCMA), where you can migrate only some of the projects (you have the possibility to choose what you want to migrate). But this approach requires to be able to connect to the cloud site directly.…

Hi @Maxim Barsuk , welcome to the Atlassian Community! I would recommend you to contact directly the vendor of the Xray to help you with this. It is very hard to tell, what's going on based only the error message.

Hi @Andrei Viguro , welcome to the Atlassian Community! No, I don't think it is possible. In "device" attribute configuration you can fill in "Filter by IQL" and limit the list of shown devices (for example: type = test2, which means only devices with type test2 will be shown), but you cannot limit the list based on the…

Hi @Vasilache Narcis , welcome to the Atlassian Community! Please see this article, there can be a lot of reasons, why your Jira is slow.

Hi @jvandorn , to be honest, your solution is the only one that came to my mind. I cannot imagine doing anything else, if you are not able to connect to cloud and use JCMA directly :-(. There's also the possibility to use CSV import, but the functionality is limited and there's always a chance, that you loose some data…

Hi @Amrendra Kumar , yes, it works for me.

Hi @Ujala Singh , I suspect this code const url = format({ host: host || this.baseUrl, pathname, query, }) is causing it. I believe you don't have your variables in getAccountID correct, see here. Probably it should be something like: pathname: `/rest/api/2/user/search` query: `query=${useremail}`

I'm sorry @Jui Kulkarni , but this description didn't help much. Are you using some Test management app from marketplace (Xray, Zephyr, TestFLO, QMetry, ...)? Can you please at least share some screenshots? It could help to identify the app. Thank you. 

Hi @Matthijs Damen , >>> In situation 1, is there a way to force sprint 1 to show up on the second board without having an issue from the second board already in it? I don't think there is any way. >>>Alternatively phrased, how can I add issues on the second board to sprint 1 if it doesn't show up yet? You don't need to…

Hi @Arjay Villavicencio , I'm sorry for the late answer. Were you able to make this work? I've tested it today and it worked for me. I had to add parameter calendar. https://tis.obss.io/rest/issue?issueKey=<issue_key>&columnsBy=statusDuration&calendar=normalHours Your error message is really strange (like the parameter…

Hi @Ujala Singh , welcome to the Atlassian community! The probable reason, you are getting error 404, is you have %3F (encoded version of ?) instead of ? in your URL. The URL should be: https://domain.atlassian.com/rest/api/2/user/search?query=myuser@domain.com

Hi @Petr AST , I don't believe this can be done without usage of sync apps like Backbone Issue Sync for Jira, Exalate Jira Issue Sync & more, Issue SYNC - Integration for Jira. You usually need to sync not only issue data, but also statuses, comments etc, which is a complex task, which Jira itself cannot handle.

Hi @Jui Kulkarni , welcome to the Atlassian Community! Are you using some Test management app from marketplace? If so, which one? Unfortunatelly it is not clear, what you are doing, there can be different implementation of test management. Thank you.

@Mawgif Jira Admin Thank you. Are you able to view the html file in your browser correctly (= open the URL https://yourdomain.com/atlassian-domain-verification.html and see something like "This file is used by Atlassian Cloud to verify ownership of your domain name.")? If yes and you have valid SSL certificate from a…

Welcome back @Howard Pyett !

Hi @Mawgif Jira Admin , welcome to the Atlassian Community! Does your domain has a valid SSL certificate? Because if not, you probably won't be able to use this method until the certificate is valid.

Hi @shakibuddin , welcome to the Atlassian Community! Please see the answers here for the possibilities - it is not possible to use JQL.

So, error 400 means, that authorization is ok, but you are sending invalid parameters for the report. But it is weird, because according to the error message - columnsBy parameter is missing, but you are sending it. Have you tried to use "statusduration" value instead of "statusDuration"?

It is a standard request header parameter: * key: Authorization * value: TISJWT <your_token> I would recommend you to use product Postman or similar to help you debug the request.

Hi @Arjay Villavicencio , about the token parameter - see the section Authorization in the provided documentation. There are two ways how to do it - either add it as an authorization header or as a query parameter. I can see you've tried to add is as a query parameter, which seems ok to me (but it is recommended to use the…

You're right. I tried with my site and I'm also not able to see it in the list of available apps. Unfortunately I also wasn't able to find any info what's going on and why the app is unavailable. There's been some problems with the installation in the past, but the app has always been available.

Hi @Nisar Ahmd , here's an article - how to update your product and site URL

Hi @Alberto Gordo , the basic JQL is: assignee is EMPTY Usually another parts are added (you don't want to see resolved issues): assignee is EMPTY AND resolution = Unresolved And also usually want to order the issues (for example by SLA "Time to resolution"): assignee is EMPTY AND resolution = Unresolved ORDER BY "Time to…

Hi @Arto Saari , welcome to the Atlassian Community! Yes, you can use {{sprint.endDate}} smart value, but it is available only with triggers Sprint created, Sprint started and Sprint completed. See here for more info, section {{Sprint}}.

Thank you. I don't think it is possible to add it to webhook. I would recommend you to use automation functionality and it's action Send web request instead of webhooks. Use can use audit log to debug the functionality and you can also add any custom data, you want, to the payload.