Manon Soubies-Camy Community Champion

Hi @Fabian.pallestrong, I agree the UI could be clearer! Here's what I understand: * When scheduled: the work item will recur at the set schedule, regardless of its status and whether it’s been completed. * When completed: the work item will only recur after it reaches a green status (meaning, it’s done/completed)…

Hi @Fabian.pallestrong, This is a recent feature: * Documentation: Schedule work items to recur using automations * Feature announcement: Save time by scheduling work in Jira It works by creating an automation rule that will clone the work item at the set frequency. Hope this helps! - Manon

I can think of two reasons why you wouldn’t be able to label the page: * You don’t have the permission to edit the page. * Or the page is archived. Can you confirm whether you can edit the page and if it’s currently archived?

Hi @Marika Zimante and welcome to Community! Do you mean adding labels to a Confluence page? If that's the case, you can add them on the bottom of the page: Or, if you want to add labels while editing the page: * Go to ℹ * Then Labels Also, you need permission to edit the page to be able to add labels. Hope this helps! -…

Hi @Eleonora Carbone and welcome to Community! Do you mean that you'd like to send an email when a date custom field is reached? For example, if Due date is today, then send an email? If that’s the case, you can do it with a rule like this: * Scheduled trigger: everyday * Work item field condition: if Due date equals Time…

Hi @Caleb Brunel and welcome to Community! Did you turn on the "publishing views to anyone on the internet" feature in the administration? It's under Product > Jira Product Discovery > Access. Direct URL is https://yoursite.atlassian.net/jira/settings/products/jira-product-discovery/access Hope this helps! - Manon

Hi @Dominik, Does the JQL query work in the issue search view? Switching from basic search to JQL gives me this query: status IN ("To Do", Done) AND "idea archived[dropdown]" is empty If the JQL query is buggy, using the "Idea archived is empty" part as a separate condition in your automation should fix the issue: Hope…

Hi @alasdairpa, Can you try a Log action with {{issue.attachment.filename}} to check you’re pulling the correct value from the ticket? Filename: {{issue.attachment.filename}} That will confirm if the smart value is returning what you expect. Also, just a quick heads-up: this is a public forum, so you might want to remove…

Hi @Luk Truyen, It's not possible at the moment, you can upvote and watch the following feature requests for updates: * Add support to Atlassian home features in Jira automation * Implement Atlassian Home APIs - Manon

With Premium, there's actually an automation action to create a Teams meeting: Create Microsoft Teams chat or meeting for incident

Hi @Anna Arczynska, As far as I know, there’s no built-in Jira automation action to generate video conference links with the Standard plan. However, JSM Premium includes a Zoom and Teams integration to help manage major incidents: Use chat and video tools to resolve incidents as a team. You might also find a solution on…

Hi @DELCROIX Clément, Got it! In that case, you’ll need to adjust the import process itself. How are the data imported into Assets from Intune?

Hi @DELCROIX Clément and welcome to Community! Do you mean you want to move your existing ‘Managed Devices’ objects into the new categories you created? For example, an object of type ‘Managed Devices’ with a name containing ‘iPhone’ would be moved from ‘Managed Devices’ to ‘iPhones’? If so, you have a couple of solutions:…

Oh ok, I see, I thought the Project manager field was a user picker, but my suggestion doesn't work for a text custom field. To make your automation work, you’d need to stop using the current Project manager field and replace it with a user picker field. That’s the simplest solution, but it does require admin work and…

Hi @Giulio Pengo, Do you mean that you, as Giulio, don't want to be notified if you're a watcher? If so, using {{issue.watchers.emailAddress}} should do the trick: If you meant 'you' as a generic one, and want to compare email recipients with watchers, that would require another logic. Hope this helps! - Manon

Hi @Saad Ahmad, The Edit action might be easier in your case: * Select the Assignee field * Next to "Assignee", click on ••• > Copy * Select the user picker you want to copy the value from Hope this helps! - Manon

Hi @Kevin Vancrutsen, You can remove a specific request participant by using the JSON advanced field editing: You'll just need the request participant's user id. If it's always the same user, you can just add it: {"update": { "Request participants": [ { "remove": {"id":"123456789"} } ] } } But you can also use a smart…

Hi @lucia_plaza, Are you running these JQL queries in the Search view? What error message are you getting? I just tried searching for issues using "parent is empty" and can't replicate this bug. - Manon

Bonjour @Renée, Il faut cliquer sur votre avatar en haut à droite, puis sur "Créer un espace de travail" : J'espère que ça vous aidera ! - Manon

Hi @Brian Taylor, Here's a similar use case where: * I'm updating Due date instead of Renewal date. * I'm relying on the Description instead of a dropdown field, but the same logic would apply. Below are the smart values I used: * To add 6 months: {{triggerIssue.duedate.plusMonths(6)}} * To add 1…

Hi @JEFFREY SCHNEIDER, Here's a similar use case with two Asset custom fields: * Laptop - referencing the Laptops object type * OS - referencing the OS object type The Laptops object type has an OS attribute: You can get the OS attribute value from the Laptop custom field using this smart value: {{Laptop.OS}} Hope this…

Hi @craig.scott and welcome to Community! Could you be impacted by one of these bugs? * The automation trigger "When: Page status changed" is not recognized if the status is removed from a page * Confluence Automation trigger 'Page status changed' doesn't work when a user's language is set to non-English (this one is…

Hi @Cédric Jaduta, For performance issues like this, I recommend reaching out directly to the Atlassian support team: support.atlassian.com They will most likely ask whether the issue affects all users, across different browsers, and if it’s limited to a specific form. I hope they can help you resolve this quickly! - Manon

Glad it helped!

Great, thanks for getting back to me! The lookup action is great for that, here's how you can get the title and URL (and any other smart value you want from the page): {{#lookupPages}} * {{title}} * {{url}} {{/}}

Ah you're indeed missing the 'Get started' button: Can you confirm you're on Guard's Premium plan (and not Standard)? Are you an org admin? You can check in the Users directory if you have the 'Org admin' lozenge:

Hi @Mat Levell, Here's an example where: * The object type I'm monitoring is Laptops * The Asset custom field is Laptop Here are the queries I used: * AQL: objectType = "Laptops" AND object having connectedTickets(Project = MJSM) * JQL: project = MJSM AND Laptop = "{{object.Name}}" Hope this helps! - Manon

Hi @Mélanie Liguet, The 'Create a classification level' page also is broken on my side. Here's how you can create one: * Go to admin.atlassian.com * Select your organization if you have more than one. * Select Security > Data classification. * Select Get started > Create a new classification level. This video can help you…

Hi @Ruthy Labrador and welcome to Community! Mirroring a card is described here: * Open the card * Select Mirror from the list of actions * Choose a board, list, and position where you want to mirror the card I also highly recommend watching @Brittany Joiner and @Mike - Dreamsuite Consulting recording: ✨ New in Trello:…

Hi @Simon Sahli, Would this Lookup action work? I don't know your exact use case, but if you want to remind people to check the compliance of pages from a specific space, have you considered using Jira issues instead? You could create a recurring issue and include a Confluence search in the description (eg,…