Manon Soubies-Camy Community Champion

Hello @Markus, You can't transition an issue within the same column, see the related feature request: Ability to transition issues using drag and drop when target status is in the same column of the Agile board - you can vote for it to show interest and add yourself as watcher to be updated. As a workaround, you can select…

There is a Give feedback button on each issue:

I invite you to click on "Give feedback" to share this :)

Hello @Quality Assurance Traffic, I'm on the new issue view too and it looks like we can't inline edit the issue type anymore. @Francesc_Arbó, the Edit button doesn't exist anymore on the new issue view unfortunately. You still can change issue type by using the Move action though: Hope this helps! - Manon

Glad it helped! :)

Hello @hoang nguyen, In addition to the documentation and based on your description, I would: * Create 3 project roles (Jira Settings > System > Project roles): Administrators, Project managers and Developers * Create a new permission scheme (Jira Settings > Issues > Permission schemes) and grant permissions per role (see…

Hello @Khushboo, If you look at the Examples line in the documentation, you can see: issue in linkedIssues(ABC-123) So you just need to add issue in before linkedIssues(CT-560). Hope this helps! - Manon

Hello @Damien Dugué, thanks :) it's a t2.medium instance so pricing will vary depending on how many hours a day your Confluence is up!

Hello @Eric.LA_Chen, I'm not sure to understand what you want to update: * if you want to change a space title, go to Space settings > Overview > Edit space details: * if you want to change a page title, just edit the page by clicking on the pen button or by hitting 'e' (it's the edit keyboard shortcut) Hope this helps! -…

Have you looked at the "Understand the xxx chart" sections? For example, for the burndown chart you can read here: * The Burndown Chart is board-specific – that is, it will only include issues that match your board's saved filter. * The Burndown Chart is based on your board's column mapping. An issue is considered to be…

Hello @Aaron Brian, I'm afraid you can't, see the related feature request: As a Service Desk Administrator I want to be able to disable the displaying of issue resolutions from customers. You can vote for it to show interest and watch it to be updated. You can hide resolution in email notifications sent to customers…

Hello @Michael Iberg and welcome to Community! Charts are indeed automatically generated as long as story points/hours are associated with stories, see below links for further information: * Jira Software: Reporting in Jira * If you're on Cloud (i.e., your Jira URL looks like xxx.atlassian.net): Reporting * If you're on…

Hello @Matthew James, There is a feature request: Archive project components, you can watch it to be updated and vote for it to show interest. Some workarounds: * How Could we disable/archive a Component in Jira ? * Create a custom field named something like "Inactive components" Hope this helps! - Manon

Thanks @Jack Brickey, I had never noticed the "A linked issue is transitioned" trigger before!

I guess Atlassian already has a lot of features going on :) they usually talk about add-ons like that: "With the help of add-ons from Atlassian Marketplace, teams can customize their favorite products to meet their particular needs."

Hello @AnthonyV, In addition to @Bastian Stehmann answer: * You can copy comments using a third-party add-on like Exocet * You can auto-generate a comment using a third-party add-on like Automation for Jira (see this thread) or ScriptRunner * You can transition a linked issue using a third-party add-on like Automation for…

Hello @Sudhir Poodar, This looks like an application links issue. I would: * Re-index both Jira and Confluence - since you're on Cloud, you can request that to be executed by filing a ticket at support.atlassian.com * If the re-index did not help, check the Jira-Confluence application links. You can delete and re-create…

Hello @Rama, This feature is only available in Cloud for now. You can vote for the related request here: Make the Login-Free portal available on JIRA Server. Hope this helps! - Manon

Hello @Shannon S, I'm facing the same issue on Confluence 6.10.0, it happens when we're browsing on both MacOS and Windows, on Chrome and Firefox: I tried the 2nd workaround you mentioned and it broke one more icon: So I've disabled the SVG icons pack. I'll try the 1st workaround in the next few days. Thanks, - Manon

Hello @Eitan yomtovian, You can retrieve these tasks: * Either on a dashboard (see Create a dashboard) using the Watched issues gadget * Or using JQL: issue in watchedIssues() Hope this helps! - Manon

Hello @Erwin Verbeek, You can't get a license for 10$/year in Cloud - it is either 10$/month or 100$/year. You can get a 10$/year license when using Server though, see pricing: * Confluence Server * Confluence Cloud I click "add products to an existing site" as I have already singed-up for a 7-days trial If you'd like…

@ICT PDC I can't find any up-to-date Atlassian documentation about it, but to add someone as a collaborator you need to: * Make sure the collaborator has a Jira Core or Software license * Go to Project settings > People (or Users and roles if you're on Server) * Add the collaborator user to the Service Desk Team role

San Francisco ❤️

As far as I know, Trello won't help you much. There is a free app to connect Jira Cloud with Trello but it only lets you create Jira issues from Trello cards, not the other way around. Looks like the app Autosync Jira with Trello by Unito would do the job but it is a paid add-on (see pricing here).

@Richard Maltese you need to choose Edit issue first:

I fully agree with you, I've always seen Jira Service Desk as Jira Core + Service desk features. I was pretty sure you could create a board under a JSD project, I made some tests after reading your discussion... :)

Ah, indeed! I read too quickly and because of "Back office requests" I thought you used request type :)

Hi @Shaoye Rehnberg, This is unfortunately one of the restricted functions in Confluence Cloud: Hope this helps! - Manon

Hi @Marcos Sciarra, There is an open feature request, Allow turning off sharing request with Organization by default: * Jira Server - JSDSERVER-4382 * Jira Cloud - JSDCLOUD-4382 I'd recommend to vote for the feature request to show interest, and to watch it to be updated. In the meantime, this Community thread shows some…

Hello @Teresa Yette, This page: Migrate from Confluence Server to Cloud describes the migration steps. Note the below warning: Confluence Cloud accepts site and space imports from Confluence Server instance running version 5.10.x or later. If your instance is running an earlier version, you'll need to upgrade it before…