Manon Soubies-Camy Community Champion

Hi @Camila França, Would you have a link to the article or presentation showing that you can paste a link of an image and then it is added as the card cover? I've never heard of it, so to me it is actually the expected behaviour that it isn't added as the card cover. A way to quickly add an image from a website as a card…

Hello @Akshay Patel, You should write "status = "In Analysis"" instead of "status IS "In Analysis", the below query should work better: Project = "Enterprise Collaboration Platform" AND status = "In Analysis" AND status WAS NOT IN ("Selected for Development", "In Progress", "Done") Hope this helps, - Manon

Hi @Anton Stratiev, My guess is that you're on Jira Cloud and not on Jira Server - this is a Server only feature. You can use the Kanban board sub-filter (Board settings > General) as a workaround, e.g.: resolution = null OR (resolution != null AND resolutiondate > startOfWeek()) This will only display issues that are not…

Hello @Nadja Töller and welcome to Community! You sure can using Draw.io, see these tutorials: * Using anchors within draw.io in Confluence * Add links and tooltips Hope this helps! - Manon

Hi @Joris Schellekens and welcome to Community! Jira Service Desk can definitely do this: a ticket can be assigned to different users through its lifecycle, and you can automate this based on certain fields (e.g., if the ticket is about wifi, assign it to John). You could also benefit from the Jira Service Desk-Confluence…

Hi @Smita, I understand your frustration! A feature request about that was raised: Allow Users to Select an Epic to Link New Stories but unfortunately Atlassian replied they "have no plans to implement it in the foreseeable future". Confluence users usually create one page per epic, so that they get a smaller table for…

Hmm I haven't tried to do so, you can try it and tell us if it works! :)

Hi @Smita, you get the "Link to epic" checkbox when an epic is already linked to the Confluence page - just add a Jira macro linking to an epic :)

I wasn't sure which estimate you wanted to update, but I'm happy you made it! :)

Oh ok, you're actually talking about a checkbox custom field and not a checklist one :) this kind of custom field is unfortunately not supported by Xporter, see here: The officially supported custom fields are: * Number Field * Text Field (read only) * Text Field (multi-line) * Group Picker (single group) * Group Picker…

Hello @Cyril, I also had to disable the new issue view because of the lack of worklog options - they're regularly rolling out new features so we should be getting additional ones soon. However I am able to to edit the time estimate of an issue: * when logging work: * or when editing the issue: If you can't edit the…

Hello @Mathilde simon and welcome to Community! Xporter has an integration with Checklist so it should be working, have you checked this page: Checklist for Jira? Xporter allows you to export all selected items from the Checklist for Jira app. Hope this helps! - Manon

Hi @Smita and @Thomas Fraser, I think this is the one: Ability to map more fields from a Confluence table into a JIRA issue when highlighting and creating issues - but unfortunately it has been in the "Not being considered" status since February 2018.

Hello @Richard Coffre, Correct me if I'm wrong: you'd like to change the status name in the Epic workflow but not in the Story one, so you're trying to do so from the workflow editor: It is the expected behavior. A status is a global attribute, which means it is shared with all projects, all workflows etc. If you need to…

Hello @Gagner Aux Paris Sportifs and welcome to Community! As far as I know, this is only possible if you're using Trello Business Class: Grant observer-only access to collaborators outside of your team If you're already on Business Class, this page explains how to grant read-only access: Adding observers to boards. Hope…

Hi @Merve KADIOGLU, I'm happy you made it! You can change the way your fields render in different projects using field configurations, you can read more about it here: Specifying field behavior.

Hello @Céline TAMBURRO, You cannot take the exam in French, but you can bring an English dictionary with you. I can't find an Atlassian source anymore, but here is a Solution partner's blog where they confirm you can bring one: Not native speakers can take an English dictionary. Hope this helps and good luck with the exam!…

Hello @Merve KADIOGLU, That's actually not exactly the screen I'd like to see: you're sharing a screenshot from the field configuration in the global menu instead of the field configuration from the project menu. See the difference: * From the global menu: * From the project menu: A screenshot from the project menu would…

Hello @Merve KADIOGLU and welcome to Community! It looks like you've done the right configuration and I've just tested it myself on Cloud - it is still working: So I guess there is something missing in your configuration! Could you please go to your project settings > Fields > expand the field configuration associated to…

Hello @laudren_florent, You're using the new issue view, do you reproduce the issue using the "old" issue view? You can disable the new issue view on your profile (https://yoursitename.atlassian.net/secure/ViewPersonalSettings.jspa) in the Jira labs section. It looks like you're not the only one getting the "dom7009 unable…

Hi @Iain Dooley, The reason it looks as though it's working is because the card that's due actually has the word due in the title. That explains a lot - thanks! :)

Hi @Lindsey_Ross, Hm I think it is working, check the second column in my screenshot: you can see both a green card and a yellow (i.e., not green) card due today.

Hello @Lindsey_Ross, Is the below query not working on your boards? due:day OR label:green I can successfully filter by due date or color on my boards: Hope this helps! - Manon

Hello @Nathan Meffert, Atlassian use AWS to host their Cloud services: * Cloud hosting infrastructure * Security practices * Atlassian Cloud security * Data storage FAQ Hope this helps! - Manon

Hello @Jochem Klinkhamer and @Jack Brickey, I think this is due to to the search bar being on the help center: And not on each portal: I'm used to JSD Server where the search bar is on both the help center + each customer portal so I was really confused with the Cloud version at first. You may be able to add a search bar…

Glad it helped! The article display actually depends on whether you're reading it from a request form: Or from the help center: I don't think you can change the width of the article - it may be possible using Refined Sites but we're limited with Cloud so I'm really not sure you can tweak that.

Hello @Joe B, What does "Where is my field?" tell you? Note that "Where is my field?" is not available on the new issue view, so you may need to go to your profile to disable the new issue view lab feature. Hope this helps! - Manon

Hello @Hanne Van den Berghe, I don't think there's a way to add the same navigation bar on the Service Desk portal than in Confluence itself, but you could achieve something similar using the Page tree macro and configuring the page layout in Confluence. It looks like this once published: And here is the editing view: Note…

Wow thank you - so glad to share the "Boundless positivity" award with @Fadoua! Congratulations to all champs! I feel like @Thomas Schlegel should get a Santa award for his advent calendars.

Hi @Itay Keller, To be able to add a new version on the fly, users need the project administration permission. That's not very precise, so if you'd like to get a more granular permission, you can watch this issue and vote for it: Allow disabling "on the fly" creation of new components and/or versions. Hope this helps! -…