Alexis Robert Community Champion

Hi @Neil Anthony Morada , yes you can change Synchrony port, it's done in the setenv.sh script directly : https://confluence.atlassian.com/doc/configuring-synchrony-858772125.html#ConfiguringSynchrony-ChangetheportSynchronyrunson Let me know if this helps, --Alexis

Hi @Nikita , this might be possible with Scriptrunner for Confluence, as they have events for attachment creation : https://docs.adaptavist.com/sr4cc/current/features/script-listeners Let me know if this helps, --Alexis

Hi @Athanasios Nassos Apostolopoulos , if the migration is stuck, then you might need to get in touch directly with Atlassian Support so that they can reset the migration status on their end : http://getsupport.atlassian.com They should be able to tell you exactly the migration status. Let me know if this helps, --Alexis

Hi @sysops_altibox_no , if you're getting this error but the folder permissions look fine, it might be that the volume is mounted in read only. You might want to check this with your System Administrator. Otherwise, when after you "su - confluence", can you create a file in /srv/confluence/ ? Something like :…

Hi @Cyndalia Fernandes , custom fields are a Jira feature, you can use variables in Confluence templates for example. If you want to display a Custom Field from Jira in Confluence, then you can use the Jira Issues macro or the Jira Chart macro. Let me know if this helps, --Alexis

Hi @Zaenky , at the moment MariaDB is not supported by Atlassian - this might not be at all the reason of the error you're having, but it means that Support will probably not help in this case. For your issue, I would suggest maybe converting the existing tables to UTF8MB4, as just changing the setting will not fix the…

Hi @BK , looks like this error has previously been raised with Atlassian : https://jira.atlassian.com/browse/CONFSERVER-37457?attachmentOrder=asc Is this blocking Confluence startup in any way or preventing you from using the application ? If yes, I would suggest adding a comment to this issue and getting in touch with…

Hi @Jakobus Johannes de Swardt , since the MS Teams app for Confluence is pretty new, it would not suprise me if a few bugs were present ! I would suggest heading to the app announcement in Community and adding a comment, as the team is monitoring this thread…

Hi @Ridvan Baluyos , it looks like Atlassian is aware of performance issues with large pages, as several bugs are currently being worked on : https://jira.atlassian.com/browse/CONFCLOUD-70197 and https://jira.atlassian.com/browse/CONFCLOUD-64686 Since Atlassian is working on these, I don't think there an immediate fix to…

Hi @Priya Upadhyay , Atlassian actually rolls out updates to its Cloud products every week, so it might be actually that something changed on Atlassian side. Are you using the HTML macro do add colors ? Let me know if this helps, --Alexis

Hi @Faris Keenan , I have never had something similar happen, but I guess a bad connection could mean that some changes were not saved or there was an inconsistent state at some time. You could also try to clear your browser cache and log in again to see if somehow it's an issue on your side. Let me know if this helps,…

Hi @GarethSmith , this is not possible with the Jira Issues macro provided by Confluence, but I know a new app does actually provde what you're looking for : https://www.radbee.com/jira-snapshots-for-confluence-cloud-and-data-center/ I have not tried it but it does provide a view from a specific time rather than a live…

Check version 7.4 if it’s compatible

Hi @Tim Rieger , since the Task List macro is bundled with Confluence, there is not much you can do interms of customizations. I don't know of an addon that can do this too. You best option would be to create tasks as issues in Jira, and then use the Jira issue Macro in Confluence : this one can be configured with any…

Hi @Anousch , did you make a database backup, or XML export before upgrading Confluence ? If you did, you should try to setup a new Confluence from scratch and then reimport the data (in Confluence for the XML, or Database restore otherwise). SCHEMA errors will happen if you do not have the correct database version…

Hi @Yagnesh Bhat , not sure if anyone here will be able to give you an answer specifically for the Java API, so I would suggest asking your question in the Atlassian Developer community, you might have more luck here : https://community.developer.atlassian.com/c/confluence/6 As far as I know, this is possible with the…

So I'm guessing you're talking about the account setup in Okta, since Atlassian accounts need an email associated to work : in this case, yes any email will do, even a mailing list.

Yes all account do need an email associated. But they also need a license for Confluence if you need to log in to the application, that's why you should check this first.

Hi @Craig Marciniak , the documentation for Collaborative Editing does not provide any information on a limitation for the number of anonymous users, so I would guess it's not different from logged in users. It might be an issue with Synchrony, have you looked at the application logs when you get a spinning wheel ? It…

Hi @Natasha Parker , you can do this with a Space export, in Space Settings then Content Tools -> Export. HTML export for example will keep attachments. You can have a look at the different options here : https://confluence.atlassian.com/doc/export-content-to-word-pdf-html-and-xml-139475.html Once exported to HTML you can…

Hi @Ernie Jennings , is the error message from Okta or from an Atlassian login page ? It might be that the Service Account does not have a license to login for example, or that it was deactivated some time ago. You should check with the Atlassian administrator if this account has all needed permissions to log into your…

If the home page is blank, can you try and look at the developer console in Chrome or Firefox ? It might give some idea on why the data is not showing. Otherwise, look at maybe rebuilding indexes : https://confluence.atlassian.com/confkb/how-to-rebuild-the-content-indexes-from-scratch-on-confluence-server-110035351.html

Hi @Kathryn , I don't know what version of Confluence you are using, but there were similar bugs submitted previously to Atlassian : https://jira.atlassian.com/browse/CONFSERVER-39548 I would suggest reaching out to support to check if this is an issue from Atlassian, so that they can track this bug…

Hi @Nick Nelson , looking at the error stack, looks like an issue with your Java version. I would try upgrading using an archive file and using your own Java version 8, this way you're sure that there is no conflict with Java 11 : https://confluence.atlassian.com/doc/upgrading-confluence-manually-255363437.html It's not…

Hi @Perry , do you see any errors in the application logs when recreating this issue ? If it's only for some users, I would think that this is an issue with browser cache or compatibility. Maybe ask them to try again with Incognito mode or with another browser ? If it's only for some users, I would say that it's an issue…

Hi jean-yves.dellyes@lacipav.fr , did you mean that you've applied the paatch against Atlassian CVE-2021-26084 ? If yes, then the only thing it does is changing some parameters in a few files, it doesn't actually touch any data in the database. So if you're seeing a change, it might be related to something else (cache on…

Hi @Deepthi B , you can use SQL queries directly on your database. If you need SQL in Confluence, you should look at an addon to do this : * SQL for Confluence * PocketQuery for Confluence This way you can configure a database in Confluence and use these addons to query it. Let me know if this helps, --Alexis

Hi @Eric McLean , looks like you're doing the right thing, I'm not sure why your variable disappears. Here's what it looks like on my Confluence, when creating the template, using it to create a page, and publishing it : Template : Creating a page : Publishing a page : Let me know if this helps, --Alexis

Hi @Chris Birley , the 2GB limit is for everything hosted in Confluence : pages, attachments, images, ... So you can reach the limit even if you have no attachments but have like 10 000 pages. However, your current database size might not be exactly the same once you migrate to Cloud : I would advise trying a first…

Hi @Ernst,Axel , the upgrade fails because Confluence 7.13 is not compatible with SQL Server 2014, as you can see in the Supported Platforms page : https://confluence.atlassian.com/doc/supported-platforms-207488198.html#SupportedPlatforms-Databases I would advise doing the SQL upgrade first to SQL Server 2016 and then…