Alexis Robert Community Champion

Hi @Nina , it looks like there was/is still an outage at the moment for Trello. You can follow the incident resolution on Trello status page : https://trello.status.atlassian.com/ Let me know if this helps, --Alexis

Hi @Karena , from the Trello status page, it looks like there was an outage earlier today but it is now resolved : https://trello.status.atlassian.com/ Let me know if this helps, --Alexis

Hi @joannehickling1 , from the Trello status page, it looks like there was an outage earlier today but it is now resolved : https://trello.status.atlassian.com/ Let me know if this helps, --Alexis

Hi @Anna Asendorf , it is possible to include tables in the Excerpt macro, if you have have data already you can just copy/paste it in the macro.

Hi @Anna Asendorf , it is possible to include some part of another page in Confluence. To do this, you should first include the text from your first page in the macro Excerpt. Then, on the second page, you will use the macro Excerpt Include to get the text from the first page. This way you can show on your overview page…

Hi @Matthew Campo , the usage for Automation is not calculated on the action performed, but on the trigger. So this means that even if no action was performed on your rule, every time it was triggered will count towards your usage. See this page on Atlassian documentation…

Hi @Vinay Sharma , this might be because the resolution is not properly cleared in the workflow when going from DONE to another status. You should speak with your Jira administrator and have a look at this documentation…

Hi @Jim Stewart , it should be possible to move those issues, as per this documentation : https://confluence.atlassian.com/jirasoftwarecloud/migrate-from-a-next-gen-project-to-a-classic-project-957974933.html Make sure that the issue types exist in the next gen project. Otherwise, if somehow you can't choose your project…

Hi @Jim Stewart , you can achieve this with Issue Security : https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-security-schemes/ However, admin will always be able to modify the configuration and see those documents, but these actions will be added to the audit log. So, even if someone does…

Hi @Arthur Roumimper , you can have a look at Atlassian Youtube channel for Confluence videos : https://www.youtube.com/c/Atlassian/search?query=confluence You'll have a lot of content here to get started with Confluence. Let me know if this helps, --Alexis

Hi @Ashwin Uchil , you can have a look at the Confluence status page : https://confluence.status.atlassian.com/ But so far no incidents reported. Can you try on another browser or in Incognito mode ? Let me know if this helps, --Alexis

You're welcome ! don't hesitate to mark this as "Accept Answer" so that other users can find this later on :) Have a nice day !

Hi @Janusz Adamczyk , have a look at the Excerpt Include macro : https://support.atlassian.com/confluence-cloud/docs/insert-the-excerpt-include-macro/ This will help you insert a specific section of one article into another page. Let me know if this helps, --Alexis

Hi @Niels Corver , this is because the DONE column needs to be the last one on the right side of the board for Jira to consider that its issues are completed in the Sprint. Once you change this, you will be able to complete the sprint. Let me know if this helps, --Alexis

Hi @Jack Brickey , I've done this before with a simple CSV import. It's quite simple, as for cascading fields you need to have both fields value in the same cell. For example, if your first value is "Tool" and second value is "Jira", it would look like this : Issue ID,Summary,Cascading Field PROJECT-12,My issue,Tool =>…

Hi @Clarisse Sinnot , on Jira Cloud you can achieve this with Automation for Jira , as it's available on all Jira Cloud sites : https://www.atlassian.com/software/jira/features/automation You would create a new rule and use the trigger "Issue Created", use a new condition "Severy = High" and use action "Send an email". Let…

Hi @Robert Edyvean , if you only need to export as CSV, you can do this by going to the search menu, searching for your issues and then exporting as CSV. You can have a look at the documentation here : https://support.atlassian.com/jira-core-cloud/docs/work-with-search-results/ Let me know if this helps, --Alexis

Yes the user would be billed several times in this case.

Hi, you're the one creating the additional sites. This would go like this : * create your first site: site1.atlassian.net * create an organization MyCompany (documentation link in my previous comment) * create site2.atlassian.net under the MyCompany organization. This is done on admin.atlassian.com, you will find a menu…

Hi @Lucas Neitzel , if you have several Atlassian sites, you can group them in your Organization. You can have a look at how to set this up here : https://confluence.atlassian.com/cloud/atlassian-organizations-964957873.html This will provide you with a separate bill for every site (site1.atlassian.net will have its own…

Hi @Tal Ryder , it might be because you did not activate your subscription to Jira Cloud for the proper site. I would suggest having a look at the quote that was sent to you as confirmation of your order, as it does specify your Atlassian Cloud site URL. You can also check with support if there was an issue in your site…

Hi @Anuradha Yadav , API tokens are just a way to provide an easy authentication methods to scripts or software tools, they are still tied to the user that the token is generated for. So the token generated for your user will have the same permissions as the user itself. You can have a look at the official Atlassian…

Hi @Tal Ryder , on Jira Cloud it will be automatically done : you don't have a license key to copy somewhere. You can check this by going to the Manage Subscriptions menu at admin.atlassian.com Let me know if this helps, --Alexis

Hi @reddy dumpala , on Jira Cloud you can achieve this with Automation for Jira , as it's available on all Jira Cloud sites : https://www.atlassian.com/software/jira/features/automation You could use the trigger "Field value changed" for "Sprint" and then add a condition for "sprint in opensprints()". It would look like…

It would look like this : --Alexis

Hi @Dimitris Damaskos , it is now possible to have different authentication policies with Atlassian Access, this way you can choose who has SSO enabled for example. You can read the documentation about this here : https://confluence.atlassian.com/cloud/authentication-policies-1018779823.html Let me know if this helps,…

Hi @Matt Shaw , if you do verify a domain, then all Atlassian accounts with an email using this domain will become managed : this means that users will receive a notification and they will no longer be able to edit some information on their account (account name for example). Let me know if this helps, --Alexis

Hi @Montez Knowles , it's now possible to have different authentication policies with Atlassian Access, as described here : https://confluence.atlassian.com/cloud/authentication-policies-1018779823.html Let me know if this helps, --Alexis

Hi @Emmy Tang , this feature is still being developed by Atlassian, you can track its progress here : https://jira.atlassian.com/browse/ACCESS-621 Let me know if this helps, --Alexis

Hi @Charles Rush , I believe that this user is needed to get addon working on Cloud, you can have a look at the explanation from Atlassian here : https://confluence.atlassian.com/servicedeskcloud/blog/2017/02/add-on-permissions-update Let me know if this helps, --Alexis