Alexis Robert Community Champion

Hi @Yagnesh Bhat , from what I understand, you are dealing with a Macro Plugin and not a simple User Macro. The documentation for User Macro explains how to add parameters if this is indeed what you want to do. However if you do need to update a Plugin Macro, I would suggest asking your question in the Atlassian Developer…

Hi @Eric McLean , I have just tried it and did not get any error when adding variables. Did you follow this documentation : https://support.atlassian.com/confluence-cloud/docs/create-a-template/ It just says to use the macro "variable" and then add whatever information is needed (name, type). Let me know if this helps,…

Hi @Islam , it might be a cache issue with your browser : can you try with another browser or in Incognito mode ? If you still have the issue, I think you'll need to get in touch with support to further investigate : http://getsupport.atlassian.com Let me know if this helps, --Alexis

Hi @Suraj Andrews , from my experience with Automation for Jira, since you can do API calls in a rule and have conditions depending on what is returned to the call, I would say that it should work in your case. You would be able to query Confluence API and Comala from Automation for Jira, and depending on the result, then…

Hi @Amjad , Free subscriptions should not expire, as they are Free. Maybe you were on a paid plan before and this was downgraded to the Free plan ? You should check with support if there is anything not right with your account, you can reach them at http://getsupport.atlassian.com Let me know if this helps, --Alexis

Hi @Ilya Petrov , Confluence 5.10 is quite an old version - I would suggest (if possible for you) to upgrade to at least Confluence 7.4 or 7.13 as these are Long Term version, and better supported. I have myself done a few migration with the assistant, using Confluence and MS SQL Server and never had an issue like the one…

Hi @Nigel Brown , this is weird, I have just tried myself and can edit the Page Properties Report macro without any issue. Can you try with another browser ? It might just be a cache issue. Let me know if this helps, --Alexis

Hi @Mark Matchynski , I don't think that the API provides such a feature. What you could do instead is create a group "space-admin" where you'll have all the people that are admin for a space in Confluence, and then send emails to this group. Otherwise, you can always try to get this information directly from the database.…

Hi @webenginenl , I've just tried exactly the same upgrade as you for the Confluence Migration Assistant (3.1.7 to 3.2.4) and did not get any errors. This is probably just a temporary issue, have you tried again to click on the "Update" button ? If it still fails, I would recommend uninstalling the app and reinstalling it…

Hi @Karina Green , did you also upgrade some of your addons ? Sometime, it can be a new addon version that creates an issue with some of Confluence macros. I would advise deactivating your addons and checking if the attachment macro works in Safe Mode. Otherwise, you should have a look at the server logs (you'll probably…

Hi @[deleted] , after installing the app, did you go to Confluence Settings and in Backup Automation menu to enable it ? This should make the app available in the main menu. Let me know if this helps, --Alexis

Hi @Prikhodko Vladislav , there is currently a Security Advisory for Confluence, where impacted instances are targeted and taken over. What you're describing could be the result of an attacker exploiting this vulnerability and using your Confluence server for malicious purposes. You should talk urgently with your system…

Hi @Cameron Salhany , for both security issues, there are workarounds/mitigations that you can take to fix these without upgrading. Follow the steps described here : * for Jira…

Hu @Beatriz Clavellina , only Atlassian Support can help you with this kind of error code. You should open a ticket with them : http://getsupport.atlassian.com It's probably an issue on their end. Let me know if this helps, --Alexis

Hi @mani.s , the easiest way is to get an addon for this, like Table Filters and Charts. There is a filter bundled that can be used to sum number. Let me know if this helps, --Alexis

Hi @Vedant Kulkarni_Trundl , even behind a VPN, an internal user or someone having access to your network could exploit the vulnerability. That's why it's important to patch Confluence even in this case. Let me know if this helps, --Alexis

Even if your Confluence is behind a VPN or generally not opened on the internet the vulnerability could still be used by an internal user. That's why it's important to patch even in this case.

Hi @hajeq , this might be because of the way you've setup the Application Link between Confluence and Jira. Can you please check the settings and make sure that you're always using Confluence and Jira correct URL ? I guess somewhere there must be a setting where it's using "localhost" instead of Jira URL. Let me know if…

Hi @Oriol Albareda , there is usually a little bit of dealy between releases being pushed to Docker, the same happened for example for 6.13.20 where the adoptopenjdk version was pushed 3 days after the vanilly version. You might just need to wait a few days ! Let me know if this helps, --Alexis

There might be a change in how Confluence handles special characters, it's hard to say since a lot of stuff is updated between two releases, even internal components can have an impact on this kind of stuff. In your case it might be just this : an update somewhere that prevents using special characters, so maybe switching…

Hi @Kaur Joakit , there is no automatic way to do this, you will have to do this manually or delete users instead of deactivating. If a user is deleted, then all its permissions and restrictions will disappear. You can have a look at the differences between Deactivate and Delete users…

Hi @Ramakrishnan Srinivasan , there could be a few reasons why your user macro stopped working. First, to investigate this kind of issue you should start Confluence in Safe Mode and check if the problem is still present. Then I would activate one by one the addons, because there might be a conflict with a specific new…

Hi @Kathryn Reddie , there might be several reasons why the user macro stopped working. Ususally, to investigate this kind of issue I'd advise you to start Confluence in Safe Mode and check if the problem is still present. Then I would activate one by one the addons, because there might be a conflict with a specific new…

Hi @Lucas Zerrer , AWS is listed as a subprocessor by Atlassian on their dedicated page : https://www.atlassian.com/legal/sub-processors So I would think that yes, AWS is processing some data from Atlassian services and customers . Let me know if this helps, --Alexis

I did the domain name change once, it was very easy : just created a support ticket and asked for the new domain, Support was able to do it in a few days and disruption was minimal.

Hi @Marsel Achkelyamov , the script is a workaround because it patches the vulnerability only, and will be lost if you upgrade to another Confluence version that is affected by the Security Advisory. The script is best if you don't want to change your Confluence version because you might need to test it before, and make…

Hi @Pieter Braak , * The best approach is to use the Confluence Cloud Migration Assistant : you will be able to select exactly what you want to migrate (spaces, users, addons ...) and your destination site. You might need to upgrade Confluence to a newer version where the assistant is available * For Atlassian Cloud…

Hi @Ignacio Sola , I would have a look if there are old Confluence processes running on the server maybe, as the error says that the port used by Confluence is already in use. Have a look if you're able to check at the port used (usually something like 8090 or 8080) and if it's free on the server. Let me know if this…

You're welcome ! Please mark this answer as accepted so that other people can also find it in the future 🙂

Hi @[deleted] , so far your rule looks good : the only thing missing is, in the Edit Issue action, you will need to enter the following smart value for Summary : FE - {{issue.summary}} This way, the value "FE" will be added before the issue summary. It's as simple as that ! You can have a look at the Smart Value…