Alexis Robert Community Champion

Hi, without using Apache you will need to import SSL certs to Tomcat as described here. You will probably need to convert your pfx cert to a compatible format, you'll have to check the keytool documentation for this. This page could be useful as well.

Hi @Eyal Dolev, you probably can adapt this kind of architecture to your current infra, Apache was just an example, the same can be achieved with IIS, or nginx. What are your security needs for this solution ? 

Hi @Eyal Dolev, you can easily integrate your company SSL certs with Jira using Apache as a reverse proxy, as described in this documentation. You will need to setup Apache, point your DNS record for Jira to Apache IP and create a vhost that will point to your SSL certs. All this is explained in the doc with examples for…

Hi @Nate Bowen, it's pretty easy to copy your data to your new instance, you just need to follow this documentation. You will need to first export your data as an XML file, then import it on your new instance. Let me know if you have any questions, --Alexis

Hi @jeevan empati, did you enable JMX monitoring in Jira ? You can check out this page for information on how to do this. Let me know if you have any questions, --Alexis

Hello @[deleted], you don't need a licence for Jira Core and actually can't update just by clicking this button. To upgrade to the latest Jira Software version, you can follow this guide. Let me know if you have any questions, --Alexis

Hi @Nate Bowen, if you're running Jira Server and hosting yourself, you should have a look at your server load and determine if sizing is adequate in terms of RAM and CPU. You could also check how your database is configured, if you're using the h2 embedded on or mysql/postgre/etc. If you could have a look and give us more…

Hi @Sumeet Nimdeo, if you use Jira Service Desk cloud, this is quite easy to achieve without any addon as shown here. There's more documentation here as well. Let me know if you have any questions, --Alexis

Hi @Dom Girard, the documentation you refer to explains how to get SSL working directly in Tomcat, I believe you will find an easier way to achieve this with Apache. This documentation should be useful for this. Apache is easier to configure because you don't need to do all the keystore/tomcat configuration that can be a…

Hi @Changappa, license keys will be provided to you by Atlassian only when your payment is received, so if you're doing a wire transfer this will likely take a few days to clear. The keys will then be available on my.atlassian.com only, you will not have them on a pdf file. Let me know if you have any questions, --Alexis

Hi @Monica Kostreba, if you're using Confluence Server , the headers will stick in view mode. If you're using Confluence Cloud (also applies to Server), you can use the Table Filter and Charts addon, it has an option called Fit table to screen area that will keep headers visible when scrolling. Let me know if you have any…

Hi @Dalectric, you simply migrate your current instance from your local server to an Azure VM, no need to change the license. The Datacenter version is pre-packaged on Azure Marketplace but you can very well setup your own VM with a Jira Server version yourself. Let me know if you have any questions, --Alexis

Hi @Jamie Francis, you could simply add a line to instruct the init script to wait for 60 seconds: sleep 60; You could also change the order of your init scripts as described in this documentation. Let me know if you have any questions, --Alexis 

Hi @Anne Hickey, as per this page it looks like you need at least Jira 7.0 to get Service desk to work. This ticket confirms that installing Service Desk with a 6.4.x instance will show the plugin as "incompatible". I would definitely recommend upgrading your Jira instance anyway, since your version is not supported by…

Glad we could help :) Have a nice day as well !

@Chuzzy Chu, I have joined your board and ... I actually do have the Print and Export button available: So there's definitely something wrong with your browser, antivirus, or something that prevents you from seeing this. Have you tried from another computer ?

@Chuzzy Chu Yeah sure, you can try inviting me: testtrello@yopmail.com

Hi @Hervé Morellon, you can easily export a Trello board, in the Menu you will find a "Print and Export" button to export as csv or json file: If you want to import into a new board however it's a bit more complicated, and you will need to use a third party addon as explained here. The simplest way for you to move your…

Hi @Rolf Schweingruber, as far as I can tell, it looks like this addon is only available for the server version, not Datacenter. However you could always try and reach out to the author to check if he has any plans on releasing it for Datacenter ! Regards, --Alexis

@Chuzzy Chu can any other member of your board see the Print and Export button ? 

Hi @Chuzzy Chu, have you tried maybe with another browser ? I have seen a few people having issues with an extension blocking/hiding this button.

Hi @Chuzzy Chu, this options is only available if you're a board member, you should then have the option in the menu like this: Let me know if you have any questions, --Alexis

Hi @Mikhail Vlasov, if you go on this page you can just click the "Try It Free" button to get started with a trial licence. Let me know if you have any questions, --Alexis

@sandor mikus, the Server ID is only used when you generate the licence key for the first time. Your key is not linked to a particular Server ID, you can use it without any issues on the new server. Let me know if you have any questions, --Alexis

Hi @Evanna McMahon, if you are talking about compatibility with Application Links, you should refer to this page. For each app, check what AppLinks versions it's bundled with, and look for "Known Incompatibilities" to see if those versions can work together. It seems that the table is not updated with Jira 7.12 is yet, but…

Hi @Bhupesh Nagda, from the page you linked to: * Products using AppLinks 4.1 or earlier cannot be linked to products using AppLinks 5.0 or later and in the table in the same page you can find: * AppLinks 4.1 - Confluence 5.5 * AppLinks 5.0.3 - Jira Software 7.0 Based on this, I'd say that Confluence 5.5.3 would not be…

Hi @Devendra Joshi, you can just use the licence you already have on production server, it's fine as you are in the process of upgrading the instance. Let me know if you have any questions, --Alexis

Hi @Marco De Grandi, with Jira Service Desk Cloud, you can easily integrate a widget to get requests directly from your website to Service Desk, as shown here. I have used it myself and it's pretty good, very customizable too ! Let me know if you have any questions, --Alexis

Hi @miloudamara, I'm wondering if the FAQ is really up to date, as this page from Atlassian explains in detail how to deploy Bitbucket Datacenter to Azure and was last updated ... today :) I'll check with Atlassian if they can update the FAQ to clarify this however. --Alexis

Hi @miloudamara, you should refer to the Support Platforms page of the version you want to install to check this. As you can see, Azure is in fact supported by Atlassian. Let me know if you have any questions, --Alexis