Alexis Robert Community Champion

Bonjour @Gabriel Diouf , il n'y a pas de limites de projets (appelés Espaces dans Confluence) : vous pouvez créer autant d'espaces et autant de pages que vous le souhaitez. Il y a cependant une limite de stockage, si vous mettez des pièces jointes (documents, images, etc) dans vos pages. Le plan gratuit dispose de 2GB de…

Hi @nadibenheigvd , what I would do usually is have one Kanban board for the refinement, and a Scrum board for the sprints. Having 2 projects is just adding a lot of complexity for no real reason I think. It would also double the amount of attachments and storage, not a good idea on the long term. You should create a…

Hi @Mahima Srivastav , if you want your custom fields to be used as variables for your JQL search inside an automation, you should use the Smart Value syntax, for example a custom field named "Team Leader" : {{issue.Team Leader}} You can have a look at the documentation here…

Hi @Cristina Dumitrascu , this is because you're probably using a Team-managed project, and the documentation you've read is for a Company-managed project. The Team-managed are less complex to manage than the Company one, but they also offer less features (as the one you've described). The only solution for you would be to…

Hi @Michael McGory , I think this is because you need a "Branch" action to change the cloned issue status. Can you try something like this : Let me know if this helps, --Alexis

Hi @Ben Sinclair , you should use the "Re-fetch issue data" action before sending out the email : since you're changing the assignee, Automation will need to get back the information otherwise it will fail, as you've experienced : Let me know if this helps, --Alexis

Hi @Charles Vinasoy , if you do a backup and restore, it will completely wipe the Jira instance where you will import the data. This means it will not merge the projects, but overwrite the current data. If you need to migrate projects between Cloud instances, I would recommend a CSV export of your issues and then import it…

Salut @M Amine ! J'utilise aussi beaucoup BigPicture, et notamment avec des hiérarchies de box complexes qui doivent hériter du périmètre de la box parente etc. C'est assez long à configurer, mais une fois mis en place ça ouvre pas mal de possibilités ! Sur quel point tu avais du mal à configurer tes box ? Je peux…

Hi @MJ Dixon , you can use Automation to do this. A simple rule can be used to add specific people as Participants : Let me know if this helps, --Alexis

Hi @Petra Gardijan , from the documentation available here, it looks like there is no limit on the number of boards, the only limit is the number of issues on a board (it's 5000 max). Let me know if this helps, --Alexis

Bonjour @Jessica AURORE , vous pouvez tout simplement vous rendre sur l'interface d'administration admin.atlassian.com et cliquer sur "Gérer les abonnements" puis "Annuler". Ceci annulera votre site d'essai. Bonne journée, Alexis

Hi @Luke Murray , to check the number of users couting towards your Jira Service Management bill, you can go to admin.atlassian.com then click on Product Access on the left column. You will find here the number of users for each product. Let me know if this helps, --Alexis

Hi @Port Administrator , this is probably because Jira can't perform the transition : it might be because the source status does not have a direct transition to the "In Progress" status. Can you check the status for ticket CPSD-3957 and if it can be transitioned to "In Progress" ? Let me know if this helps, --Alexis

Bonjour @[deleted] , je ne suis pas sûr de comprendre la question : est-ce que vous essayez de faire un backup de Jira Cloud ou de votre Jira Server actuel ? Si c'est sur Server, il y aura normalement plus d'infos dans les logs Jira (à voir sur le serveur, dans le répertoire JIRA_HOME/logs). Bonne journée ! --Alexis

Hi @Suporte AGTI , from the Atlassian documentation on the Jira Cloud migration assistant, it looks like it does not handle Service projects : https://support.atlassian.com/migration/docs/use-the-jira-cloud-migration-assistant-to-migrate/ This means that you can only mirgrate Jira Core or Jira Software projects using the…

Bonjour @Géraldine Rorive , l'addon Questions for Confluence est utilisé pour ce genre de présentation : vous pouvez l'installer sur votre Confluence afin d'avoir un espace dédié aux discussions et questions. N'hésitez pas si vous avez d'autres questions ! Alexis

Bonjour @Loïc Vauthier , tu peux cliquer sur le bouton en haut à droite de Trello "Afficher le menu" puis cliquer sur "Rechercher dans les cartes" : tu pourras ici sélectionner un membre du tableau pour n'afficher que les cartes qui lui sont attribuées. N'hésite pas si tu as d'autres questions ! Alexis

Hi @Ianna , you can use the following JQL to search for labels : labels = SYNC Let me know if this helps, --Alexis

Hi @CQ , looks like you're in a Software project, not a Service project : that's why these reports are not available.

Hi @Jacques Lowies , these round icons that you see are Quick Filters : if you click on one of these, it will show the issues assigned to that person. It is not a list of people who can access your board, as anyone on your project can see and access all the project boards. You can have a look at the boards documentation…

Hi @CQ , you need to click on the "Reports" entry on the left panel, then choose "New report" at the bottom. See below screenshots : Let me know if this helps, --Alexis

Hi @Matthew Risch , I'm not sure why it doesn't work for you, I was able to test and confirm that I'm able to use the field name when doing a JQL search : "Change completion date[Time stamp]" is not empty You can see the query below : Let me know if this helps, --Alexis

Hi @Antonela Mestrovic , that's very simple, you can add a condition to your run that says "Issue Type" is NOT "Subask". It would look something like this : Let me know if this helps, --Alexis

Hi @eleanor kerman , can you please show what is in the Action "Edit Issue" in your rule ? Also, I think some of your conditions are not correct : you should check for "Epic Link" and not "Epic Name". Can you replace these 2 conditions and try again ? Thanks, --Alexis

Hi @Manjupriya , I've had the issue before with User Story Map : it's because the way the addon creates issues or makes transitions is different from the way Jira handles it. This means that you need to make a separate rule to handle this. What I did is create a rule with the "Issue Updated" trigger instead of the "Issue…

For me, the best way to enjoy a digital event is to make time in advance in my calendar. Otherwise I'll try to fit both my day work and the event in the same day and that's always a bad idea ! In the days before the event I'll try to get ahead on my work so that I can block a few hours during the day to truly enjoy the…

Hi @[deleted] , this can be done with a CSV import : you would need to import dummy issues, where each issue would have a value from your field list. You'll then be able to import the CSV and map the column with your values to your custom field. It would look like this : Summary,MyList Test1,Option1 Test2,Option2 ...…

Hi @Robin Findhammer , I think the automation you've created should work. The error message reported is that the Feature issue (UN-19 I guess) can't be transitionned to DONE. Is it because you have a workflow that does not have this status for the Feature issues ? Could you please share a screenshot of the workflow ?

Hi @Robin Findhammer , the following rule can be used to test for Issue Links (change the condition, link name or status as you need) : Let me know if this helps, --Alexis

Hi @Berthold Bär , you can use the following JQL : "Epic Link" is EMPTY Let me know if this helps, --Alexis