Trevor Thompson Atlassian Team

@Julia if you type /jira manage in that channel, it will send you a link to manage the connection. From there you can delete the connection. Removing the bot from the channel will also do this (/remove @jira) 

Hey Emilija, By "limited" slack users do you mean single channel / multi channel guests? If so, it is not possible to enable guest users to use the Jira for Cloud app, as the authentication mechanism requires a user to give access on both the Slack side and the Jira side. Guest users can't install Slack apps as far as I…

Hey @Melda Yenigün it should be fixed now, but it will require you to visit the page again and click "save". If you're still having problems, I would suggest recreating the subscription in your Slack channel. If you still have problems please reach out!

Hey Melda, the engineers on the team are telling me they have identified a bug. We should have a fix for this in the next day or two. Sorry for the inconvenience ! 

Hi @Melda Yenigün Under "For issues that match this filter" you should be able to select an issue type of "Task". If you use that in combination with the settings you currently have in your screenshot, you should be able to set up notifications in the way you're looking to. Hope this helps! Trevor Product Manager, Product…

Hi Rob, Which integration are you using exactly? The Official Jira for Slack integration should not have this issue. If you're using another marketplace solution, then I recommend reaching out to the developer of it, as the Atlassian platform has made some GDPR changes that will affect marketplace solutions. Trevor

Hi @Application Support No matter what the solution, to unlock bidirectional communication between Jira and Slack, you must create some sort of hole in your firewall. For our app, this is done by requesting that you explicitly open a firewall port in order to enable this type of communication. For other apps, this is done…

Hi @eclawson2, what kind of installation file are you looking for? A downloadable file that downloads the add-in directly to your machine? A manifest file to install via custom install? Just trying to understand how we can help :) Trevor Thompson Product Manager, Product Integrations

Hi @mark mark mark , The Jira Server Alerts integration was originally built by Slack and has now been delisted in the Slack app store in favor of the Atlassian supported Jira Server for Slack. I recommending giving the new app a try! Trevor

This functionality has shipped! You can access it by typing `/jira manage` to edit your subscription and add JQL filtering.

Hey @alexis.panzer , this functionality has shipped ! You can see it by typing `/jira manage` and editing your subscription

Hello! We're working on Bitbucket Server + Slack right now. We are hoping to have a beta very soon. If you're interested please email me at trevor.thompson@atlassian.com

Hi everyone! We're looking for some help beta testing this feature. We'd love to include you all so we can hear your feedback and you can help us build an awesome experience! If you fill out this form, I'll add you to the beta list and you'll hear from me soon :) https://forms.gle/7mfzSRpwbiVJRLVEA Trevor Thompson Product…

Hey @r.engel good news - We just shipped this functionality! Check out more info here: https://medium.com/@trevor_atx/3-new-ways-to-create-jira-issues-in-slack-3c61ed9a4247 Trevor Thompson Product Manager, Product Integration

Hey Alex! If the slack bot is in the channel, then typing SUPPORT-51 in any message will get the bot to respond with more information about the ticket. Also, you can type `/jira SUPPORT-51`you can look up a ticket that way. Hope this helps! Trevor Product Manager, Product Integrations

Hey Scott! o/ Thanks for the feedback! I'm the product manager for the Jira Cloud + Slack integration. This functionality is currently supported with Jira Ops projects, but we haven't added this for non Jira Ops projects yet. It is functionality we are definitely looking at adding to the Jira Cloud + Slack integration for…

We've just released version 1.0.1 that supports Jira 8!

I believe this is something that nextup.ai is capable of. https://www.nextup.ai/slack-jira-integration/

Hi @Weston smith, this currently isn't possible in our Jira Cloud or Jira Server integrations for Slack. It's something that we're looking at adding in the near future. You can track the status here -> https://jira.atlassian.com/browse/API-4