Fede Baronti -Deiser- Community Champion

Hi Thomas, Glad it worked! Thanks for accepting the answer too! Cheers, Fede. 

Hi @David Shahbazyan , Welcome to the Atlassian Community! This is a limitation with the Parent field on the Create transition. JMWE’s Field Required Validator does not really support the unified Parent field during issue creation, which is why it may still show that Parent is empty after a value is selected. For this case…

Always liked this idea! Let's get liking and planting!!!

Hi @Thomas Behlau , Thanks for the post. With my team, we went through a similar issue with Incoming Webhooks in automation. Our issue was related to how the Automation incoming webhook secret was being passed. And our solution was to append the Automation secret to the URL and leave Jira’s System Webhook Secret field…

Hi @ishant_punyani Welcome to the Atlassian Community. Sorry to read that you are having issues logging in and reporting the issue. From what I can understand, this might be a permissions issue. Therefore, I would suggest you ask your team's Jira Admin to review the following: - Verify that your user has the correct Jira…

Hi @דניאל שוקרון , Welcome to the Atlassian Community. Thanks for your post. Automation for Jira has an action that allows you to re-fetch Work Item information just for these types of cases. It's called: "Re-fetch work Item data". As it says in the action explanation, this will help you in case you need the latest state…

Thank you so much to everyone who supported this vid!! 

Hi @Arnis Riškovs , Thanks for reaching out to the Atlassian Community. Let's see if I can help you understand the situation. What may be happening is that your email domain isn’t verified/claimed in Atlassian Admin, so your account isn’t “managed.” Also, it could be that you’re an admin of one Atlassian org, but looking…

This is one most fun times of the year in the community! it's great to have this!

Thanks @Jens Schumacher - Released_so !

What an amazing bunch of people. They just needed a bit of planning and allocation! Great team!

What a crazy experience. I don't know what happened, but it was super weird. At least the demo was done!! Let me know what you think of it!!

Hi @irene_angreini Welcome to the Atlassian Community, and thanks for your question! This is a really good question. Last time I tried being specific and creating an Automation that depends on a project category, I couldn't do it. I could only be specific in terms of Project type. I also found…

This is an amazing initiative, and the fact that we're so close to completing the stretch goal is even more amazing!! GoGoGO!!

Hi @Saranda Dedinca , If you can't sign in to Trello maybe you still have Trello invites to join your company's site. Sometimes, the Site URL is included in team invitation emails or shared documents within the company, which leads me to the other suggestion, maybe you can find it in you're company's documentation. The…

Hi @Saranda Dedinca , Welcome to the Atlassian Community. For this topic seems like you would need to contact Atlassian Support for help. I strongly recommend contacting them directly through here: Atlassian Support. But in case you cannot contact them, I have marked this question as a request for the Atlassian Team to…

Hi @sarvesh , Yes: - Profields name changed to Projectrak in April 2021. - And the new logo was implemented in May 2023. Here's the Marketplace listing for Projectrak so you can check the new branding and…

Hola @Andres Gustavo Copioli , Bienvenido al Atlassian Community! Por lo que estas describiendo, esos son los commentarios In-line que se pueden añadir seleccionado un palabra, linea o párrafo, ¿verdad? Cuando se resuelve uno de esos comentarios quiere decir que se ha leido y que se ha hecho el cambio en Confluence, por lo…

Hi @[deleted] , I'm Fede Baronti, and I work for Deiser. I believe you have already contacted us through our website, and this created a support ticket with us. You will have an answer shortly! For the future, and if you encounter any further issues, I strongly suggest creating a ticket with us right…

Hi @[deleted] , Welcome to the Atlassian Community. I'm Fede Baronti, and I work for Deiser (Projectrak Developers). I have a few questions regarding this issue you are facing and maybe it would be better for us to carry on with communications through a support ticket. Could you please, enter create a support ticket with…

Hi @Krish Komati , thanks for answering. - If it's a company email, you can use this as proof of ownership to regain admin access with Atlassian Support. - If the former colleague does respond, maybe re-stating access to him to that company email only to provide Admin access back to you. - I have marked this post so that…

Hi @Krish Komati , Welcome to the Atlassian Community. Unfortunately, this is not an easy thing to do, but: - Was the Jira Admin who left using a company email or a personal email to work with Jira? - Have you contacted the former Jira Admin so he can make you a Jira Admin? - I don't see a resolution to this without the…

Hi @Luigi Assenza Welcome to the Atlassian Community. The link from go/oneatlas-request redirects you to Atlassian Support because you need to create a Support request to create a One Atlassian Site. Are you an Atlassian Partner? One Atlassian is only available for Atlassian Solution and Marketplace Partners. If you are,…

Hi @Arun kj , Nice to see this type of question in the community. I have been working with JSM for more than 5 years now, and have found that, instead of scripts, Automation is my best friend for these cases. Automation allows you to set a scheduled trigger that can check if the last comment has specific text on it (and…

No problem at all. I you have any further concern about this, here's the Atlassian Support knowledge base: https://confluence.atlassian.com/jirasoftwarecloud/how-to-change-the-icon-for-issue-types-1209871380.html Notice that it is not fully up-to-date, but it will be more than useful for this and other topics. Cheers,…

Hi @Shiks , Welcome to the Atlassian Community. The icons of that project might have been affected by the Jira UI change. You or your Jira Administrator can easily change the Work Items type's icon form a Company Manged project by following these simple steps: 1. Go to Jira Administration by clicking on the gear Icon on…

Hi Andile, Thanks for contributing to the Atlassian Community. I've been testing the JSM Virtual Agent too. I haven't gotten to the part where the Agent creates a Work Item on behalf of the customer, but I did some research on it and found this, where the JSM support suggests setting or changing the virtual agent's request…

Hi, Welcome to the community. https://support.atlassian.com/contact/ For anything related to Atlassian support, I always contact them through that link. I know if you get this https://support.atlassian.com/, you will find community help, but scrolling all the way down that page, you will get the URL from above! Hope this…

Hi Masa, Welcome to the Atlassian Community. If I understood correctly, you are trying to preview a Word document that has already been uploaded to Trello. This is not possible in Trello by itself, you will need to "Power up" your Trello with an add-on. There are a few that you can install, but this one works great for…

Great post and super great to meet you in Barcelona!!! Also thank you very much for the shoutout!! See you in Anaheim, right? If so, I'll make sure to catch you and record something together!! Looking forward to that!!