VICTOR-OSEGHALE Atlassian Team

Hi Damian, Thanks for reaching out here. If you have created an SSH key in your user home, you can retrieve the fingerprint using the command: ssh-keygen -lf ~/.ssh/id_rsa.pub Kind Regards, Victor

Hi Damian, Thanks for reaching out here. If you have created an SSH key in your user home, you can retrieve the fingerprint using the command: ssh-keygen -lf ~/.ssh/id_rsa.pub Kind Regards, Victor

Hi Nicholas, Thanks for reaching out here. Please add the System Event Log here, to get a grasp at what is logged. Kind Regards, Victor

Hi Gaurav, Thanks for reaching out here. You should be able to get access back to the server by following the Lockout recovery process. Let me know the outcome of this. Kind Regards, Victor

You have not provided much information on this. It could be related to BSERV-10621. A more detailed output will be helpful.

To get a better understanding of this, add to the comment the error logged in terminal, and the log being logged on the server.

Hi Dhiraj, Thanks for reaching out here. May I know if you are referring to the Server or Cloud version of Bitbucket ? Kind Regards, Victor

Hi Yogesh, Thanks for reaching out here. There is a solution to this with the DIY Script which can be run on a regular schedule from cron. Kind Regards, Victor

Hi Rajesh, Thanks for the feedback. Does this mean that a. Mirror also allows users to perform write permission on mirror if same has been granted on primary instance. OR b. Mirror users have read only permission on mirror if they have write permission on primary instance. The user can not perform a write operation on the…

Yes this is true, it is relative to the number of groups and users to be synchronized 

Sure, let us know the outcome of this.

Hi Markus, Thanks for reaching out here. This might be due to an issue with system resources, plugin malfunction, or other issues that can not be investigated here. To properly investigate this issue, I would recommend that you contact support, to try to get this resolved. Kind Regards, Victor.

As long as the repository exists && the owner exist, the pipeline history will remain.

Hi there, Thanks for reaching out here. 1. Support for LDAP/Active directory users. Bitbucket Datacenter has support for LDAP/Active directory. You can find more details on the comparison between the server and data center edition. 2. Mirror creation at multiple locations. Smart Mirror nodes in geographically distributed…

Hey Tim, Thanks for reaching out here. The database user should not be the database owner, but should be in the db_owner role. It needs to be in this role during setup and at all points when Bitbucket Server is running. The Bitbucket Server database user should have permission to connect to the database, and to create and…

Hi Ben, Thanks for reaching out here. The best way to accomplish this is by contacting Pricing, billing & licensing help Thanks for your understanding. Kind Regards, Victor

Hi Jason, Thanks for reaching out here. I would like to confirm what you are referring to by the "pipeline log file". However, if this refers to the build results, they are permanent with an exception in the case that the account the pipelines belongs to is deleted. Kind Regards, Victor - Application Support Engineer.

Hi Thermo, Thanks for reaching out here. This is an improvement to Bitbucket Server as tracked in BSERV-4527. To optionally enforce the username to be added to the clone URL, add the property setting; http.cloneurl.includeusername=true in BITBUCKET_HOME/shared/bitbucket.properties file. Lets know the outcome of this. Kind…

Hi Ramana, Thanks for reaching out here. What version of JIRA are you creating the link with ? This is an issue with Application link creation. To get more details on the actual cause of this, remove the Application link, and then try recreating it. When recreating the Application link , take a look at the log files from…

Hi Ryan, Thanks for reaching out here. Pipelines come when you need to automate build, test and deploy your code, based on bitbucket-pipelines.yml file in the repository. B It's similar in concept to the sandbox where by developers can fully test the code changes with the pipeline build on specific branches, and only…

Hi Karthik, Thanks for reaching out here. This is a premium feature, so you need Bitbucket premium to enable "prevent a merge with unresolved merge checks". Let me know if this is all for now. Kind Regards, Victor

Hi there, Thanks for reaching out here. When you performed the steps outline in the documentation, did it help reduce the size of the repository ? A third party tool can be helpful for investigating the size of repositories, because you indicated that the size suddenly increased to > 8g. Should there be some issues with…

Hi Pankaj, Thanks for reaching out here. It will be helpful, if you describe the process used to perform the upgrade. Kind Regards, Victor - Application Support Engineer.

Hi Gordie, Thanks for reaching out here. You can use the database migration wizard by pointing from current running Bitbucket Server database to a clean new database. Let me know if you need further clarity for this. Kind Regards, Victor

Hi Dpotam, Thanks for reaching out here. But how i can choose AD's group at project security properties? To add group to project permission, navigate to Project Settings > select Project Permission and from Group access section of the page, type in the group name and select the group to add. Select the permission level…

Hi there, Thanks for reaching out here. * Have you confirmed that the users experiencing this have global permission ? * Is any information logged when the users try to access BBS ? * Are you using an Active Directory for user Management ? I look forward to your response. Kind Regards, Victor

Hi Siva, Thanks for reaching out here. I think there is a related issue addressed in this KB article SSL certificate problem: Unable to get local issuer certificate. Do let us know the outcome of using the resolution in the KB. Kind Regards, Victor.

Hi Karthik Thanks for reaching out here. This documentation is only applicable to Bitbucket Server which is an on-premises server, and different from Bitbucket Cloud. Please let us know if you need further clarity regarding this. Kind Regards, Victor

Thanks for your feedback. Feel free to add a comment here should you need additional help going forward. Kind Regards.

Hi Omprakash, Thanks for reaching out here. Any other steps I need to follow to change the URL? * After step 4, Step 5 will be to Specify the base URL for Bitbucket Server. * If you had Application Links set up before changing the base URL in Bitbucket Server, you have to recreate those using the new Bitbucket Server URL…