Fernando Bordallo

Hello @Karthik Beereddy You'll have to look into your incoming email handler configurations to see how it is setup. I would assume your default handler only has notifications setup to inform admin group. See notes on troubleshooting you handlers…

in Email Notification Issue Comment by Fernando Bordallo February 2020

🤣If you get him that, I'll go stand behind him

in Friday fun: What’s your plan in the event of a zombie apocalypse? Comment by Fernando Bordallo February 2020

This is very odd indeed. From what you are sharing there seems to be an underlying issue we should tackle. I believe the best option we have here is to bring in a support engineer to the conversation. Can you please open a support ticket for this? https://support.atlassian.com/contact 🙇‍♂️

in Description field becomes empty when doing state transitions from Jira REST API Comment by Fernando Bordallo February 2020

Hello @[deleted] Following up from your other thread: https://community.atlassian.com/t5/Jira-questions/Description-field-becomes-empty-when-doing-state-transitions/qaq-p/1290546 I still believe the description should not be updated (cleared) during transitions triggered through the REST API. This workaround might be…

in Retrive issue description field data using rest api.. Comment by Fernando Bordallo February 2020

Hello @Shane Parent linking can be done directly from the issue view (be it full page, sidebar or modal) using the issue breadcrumbs found at the top left of the issue space :) Give it a go and let me know if you have issues

in Add "Parent Link" to classic project issues Comment by Fernando Bordallo February 2020

🤤🤤🤤🤤🤤

in What is your favorite local festival or event? Comment by Fernando Bordallo February 2020

nice!!! I'll give that a go too as soon as I get some time to dig into the features of Jira Align

in How to Brainstorm Your 2020 #Goals With a Mind Map Comment by Fernando Bordallo February 2020

Hello @Ronen Erlich The process you are following seems more than reasonable. You should be able to call the createSubTask endpoint several times (as many as users in the group you have). Where are you encountering the difficulty?

in Create multiple sub-task per cf multi-select dropdown Comment by Fernando Bordallo February 2020

Hello @Adam Snyder This used to be possible with subFilters in queries. However, due to the performance of those queries, the support for them was dropped. If you believe it's worth bringing back please raise a feature request ticket for it and rally the troops to get it upvoted :)

in Get list of tickets under epics linked to a story - how to? Comment by Fernando Bordallo February 2020

🚀Awesome. Thanks for updating the thread :)

in Did the Office 365 login option disappear? Comment by Fernando Bordallo February 2020

Hello @artiom.neganov There are two editors in Jira. The screenshot you have shared is of the old editor style. In it, markdown is not supported. Instead, wiki markup…

in Does Jira support Markdown in comments and how to enable it? Comment by Fernando Bordallo February 2020

Hello @Dawn Rodney if the JQL is the issue, please share the JQL you are trying. This should not pose a problem (finding all the issues under a specific component). Adding all the storypoints, I'd do using a dashboard gadget in conjunction with the JQL.

in Need to sum total Story Points based upon Component Comment by Fernando Bordallo February 2020

Hello @Phaneesh C Gopisetty The screenshot you share, does it only contain issues from one board? The summary seems ok: * Some issues with storypoints have pending time estimated, * Others with storypoints have partial time pending * others with storypoints have been completed (time pending 0) * issues with 0 storypoints…

in Remaining Estimates shows for some boards and not for others Comment by Fernando Bordallo February 2020

Hello @Paul Graham I would suggest you raise this issue with support as it seems like an isolated issue for your instance: https://support.atlassian.com/contact

in Did the Office 365 login option disappear? Comment by Fernando Bordallo February 2020

The REST API requires authentication of some sort. Purely anonymous calls to it won't be executed.

in Can I use CreateRequest REST API to raise an anonymous Issue? Comment by Fernando Bordallo February 2020

I'll give you my family quotes, shared generation to generation :) ❤️ The difficult things take some effort, the impossible a little more. 😄 Happiness is profitable 🤺 You'll never go to bed without learning something new. Acknowledge your day

in Quotes that Matched my life, What about yours? Comment by Fernando Bordallo February 2020

xD

in Friday Fun: which is your favourite book or the best book you have read till now? Comment by Fernando Bordallo February 2020

Very interesting. Thanks for sharing this

in Friday Fun: which is your favourite book or the best book you have read till now? Comment by Fernando Bordallo February 2020

I'm going to go with Ender's Game. It marked a clear point in time in my life. BE and AE ;)

in Friday Fun: which is your favourite book or the best book you have read till now? Comment by Fernando Bordallo February 2020

Awww this book! :D Made my youth a better one, not my favourite though 😋

in Friday Fun: which is your favourite book or the best book you have read till now? Comment by Fernando Bordallo February 2020

I'm ... managing. Not 100% on track but I haven't let my resolution disappear. I'm reading A LOT more than usual. Maybe my goal was a little too high :P We'll see

in Miscellaneous Monday - How's it going with your 2020 resolutions? Comment by Fernando Bordallo February 2020

❤️Fully on board with this

in Miscellaneous Monday - How's it going with your 2020 resolutions? Comment by Fernando Bordallo February 2020

WOW!!! Now that is resolution management. Keep it up! and keep the updates coming

in Miscellaneous Monday - How's it going with your 2020 resolutions? Comment by Fernando Bordallo February 2020

🤔My cousins were big time players but I never got hooked. Maybe my kids will get me in the game some day :P

in Here be Dragons! (and also dungeons...) Comment by Fernando Bordallo February 2020

Groups in admin in addition to the access groups Might be a good way to go. Long term, new features for user grouping (teams) are coming to the platform 😄

in Grouping users Comment by Fernando Bordallo February 2020

Yep

in Introduce yourself - what has your career path been to where you are now? Comment by Fernando Bordallo February 2020

What value do you have selected for "Time Series"? LinK: https://bitbucket.org/dboyd-atl/javascript-charts-for-jira-cloud/issues/29/display-issue

in Burndown chart for backlog(filtered) Comment by Fernando Bordallo February 2020

can you try with `AND status = Done` instead of resolution?

in Burndown chart for backlog(filtered) Comment by Fernando Bordallo February 2020

Ah! This is a next-gen project. Despite the new project type coming with great simplicity, while still feature rich, it is still missing some key experiences common to classic projects. This feature is currently under development. You can follow it's progress: https://jira.atlassian.com/browse/JSWCLOUD-17157

in How do I link a notification to a task being moved from one column to another on a board? Comment by Fernando Bordallo February 2020

I'd give it a go sending only: { "transition": { "id": "0" }}

in Description field becomes empty when doing state transitions from Jira REST API Comment by Fernando Bordallo February 2020

Fernando Bordallo Atlassian Team

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