Bastian Stehmann Community Champion

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  • What you get is a list with the screens that are currently existing in your Jira instance. Here you can choose the screens, on which this new field should appear. So if you create this custom field for a specific project, just select the screens that are used in this project, so that you are able to see/edit this new…
    in Custom Fields Comment by Bastian Stehmann April 2018
  • Hi @NguyenThanh Hoa, to answer your first question, you can not combine a datacenter license and a server license in one instance. So if have to use Jira Service Desk Datacenter you must choose Jira Core Datecenter if they should run on the same instance. If you can switch Jira SD to a server license, you can use the Jira…
    in How to update license of Jiracore in Jira Service Desk Comment by Bastian Stehmann April 2018
  • Hi @Alexey Matveev, thank you very much for this quick response. I had to change the line: return projectRoleManager.isUserInProjectRole(user, projectRole, issue.getProjectObject()) to return projectRoleManager.isUserInProjectRole(user, projectRole, jiraHelper.project) because there is not always an issue selected, but now…
    in Hide a UI element depending on Role Comment by Bastian Stehmann April 2018
  • Hi @Magnus Emmot, to answer your question, yes, if you have both products in the same instance, your service desk agents can create and link issues in an jira software project and vice versa (if you give them the proper rights to create issues). You will not have to syncronize anything if you have both in the same…
    in Move an issue from JIRA Service Desk to JIRA Software Comment by Bastian Stehmann April 2018
  • Hi Marine, maybe you did not publish the workflow changes. Can you please check, if you did that. Best regards Bastian
    in Delete transitions not reflected in workflow buttons in Issue Comment by Bastian Stehmann April 2018
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