Bastian Stehmann Community Champion

Hi @John Eckhoff, as an addition to Alexey, if you do not see the component field in the issue screen, try to use the edit button. Jira will not show empty fields in the issue view screen, they show up only after they have some content.

Hi @Bonnie_Cresswell, I will try to make things a little bit clearer for you. You already found the right place that causes this behaivour. The properties jira.i18n.title and jira.i18n.submit are used by Jira in the default workflows that are created when you create a new project. This properties tell jira to look up the…

Hi @Shrikant Maheshwari, you should have set a username and password for the Admin-User when installing the trial. If you forget that password and did not set up emailing in Jira before, you can try this to set a temporary password:…

Hi @Dheeraj and welcome to this community. Maybe the startOfWeek and EndOfWeek Functions may help you, just have a look here for more information: https://confluence.atlassian.com/jiracorecloud/advanced-searching-functions-reference-765593719.html

Hi @Chester Abrahams, if the client should have access to the kanban board, the client needs at least permissions to view the issues and the underlying filter must be shared with the client. 1) If the client should have other permissions than your other roles, you might want to add a new role (Cog Menu -> System -> Project…

Hi @Henriette Bossen, I am sorry, you are right. This KB article shows you what you can use in the templates:https://confluence.atlassian.com/servicedeskcloud/managing-service-desk-notifications-732528936.html And here is already a feature request to be able to add the assignee. Watch/Vote for this increases the change of…

Hi @Henriette Bossen, I think, the line comes from the css-style (jsd-message-content), you should check that. And if the footer is in the message, why don't you edit it there?

Hi @Siva R, thanks for sharing your knowledge with us.

Hi @Matt Young, welcome to this community. I do not know any way of doing this in cloud. I would suggest that you create a custom field as dropdown field and add the values you want to have. But maybe somebody else does have another idea.

Do you use the the create issue or the create a customer request option to create a issue manual?

Hi @Thilo Brause, in the User Directory Configuration you can add a default group (if you have local groups enabled). Every user will be added to that group when the user logs in for the first time.

Hmm, thats because it does not find the class Issue, which was in the imports. I am sorry, I don't know why it does not accept that import that way. This class is also still in the API-Reference. Maybe someone else does have any idea on this.

Did you check, if the Reporters and Watchers do have the permission to view that issues. They will only recieve notifications, if they can also view the issue, so they need at least the Browse Project Permission.

Does it work without the imports? Or does it complain then that it does not find the classes in the other lines?

Hi, for a), have a look at the Identity Manager (https://de.atlassian.com/enterprise/cloud/identity-manager ) for b) I'm sorry, I have no idea for c) David is right, you may install the latest version that was released before your maintenance expires, so if 7.10 was already released, everything is fine. You could try the…

Hi @Modha K Khammammettu, maybe this will help you: https://confluence.atlassian.com/enterprise/node-sizing-in-a-clustered-jira-environment-604274958.html

Hi @Rajagopal Bidaraguppe Maddurappa, I would suggest to raise an issue with the Atlassian Support, they can investigate this further.

Then the Audit Log will have be added in a later release, so you will have to update to use this mechanism.

Hi, sorry, had some typos in the script that I just fixed and added the imports, please try this again: import com.atlassian.jira.issue.Issue import com.atlassian.jira.component.ComponentAccessor import com.atlassian.jira.bc.issue.search.SearchService import com.atlassian.jira.web.bean.PagerFilter def String jqlQuery =…

That is probably an Audit Log for the add-ons, as it appears in the add-on section. Please have a look at the Audit Log in the System Section

Hi @Walid Djama, there aretwo ways you can delegate some administration functionality. First is using the extended project administration-feature, where you can give some more permissions to your project administrators. This is done in the permission scheme. Second is to differentiate between Jira Administrator and Jira…

Hi @Sandeep Undale, there is no such view (at least not out of the box, I don't know if there is a add-on maybe). You can add that field to the screen, then you will be able to see it, but I think it won't help you much, as this is just a number calculated by Jira.

As addition, it is the Rank-Field

Hi @[deleted], as mentioned by Ollie and Rambabu, you can do this with properties. Go to your workflow, choose the status BA and go to properties. You will need to add this property: jira.permission.edit.group=BA There are more information on properties on this article:…

Hi @[deleted], just to get it right. * If the issue is in a specific status, only users from a specific group can edit a issue * If the issue is in any other status, anybody (with edit permission) can edit the issue

Hi @Vaidhyanathan Ganesan, I think you made the field "Remaining Story Points" required, but did not enter anything in it. If it is a required field, Jira will not let you create the story if it is empty. If you can not see that field on your screen, you will have to add it to that screen. For that, go to Cog Menu ->…

Hi @Ignacio Pizarro, I am with Omar, I would also use the second one. I think it is a lot easier to maintain that way.

Hi @Hyd3k, the output says, that the user jira is used to run that service. Can you please check, if that user has permission for the jira installation and data home directories. it seems, as if the user has at least no permission to ./startup.sh

Hmm, I think you will have to add a priority called "Empty" / "None" / "No Priority" or something like that, because as far as I know, you can not choose to make that field empty. But maybe somebody else here has a better solution for that.

Hi @Rama krishna, if this answers your question, please accept it, so other users will find the solution easier.