Bastian Stehmann Community Champion

Additionally, here is the link to MySQL Configuration for Jira https://confluence.atlassian.com/adminjiraserver071/connecting-jira-applications-to-mysql-802592179.html

Hi @Andreas, so you have a project for each team and want to move the issues to another project? You can do that by granting them the Move-Permission and the Create-Issue/Create Attachment Permission in all projects, then they can move issues between the projects.

Great to hear that. I'm sorry, but as far as I know, there is no way to do that.

Hi @Steve Maslanka, just as additional Info, it seems that you are on cloud, is that right? Please make sure, that you view the documentation for cloud version and not for server version. You can choose that on the top right Corner of the documentation:

Ok, if everything works fine, I would tend to ignore that error. If there are still issues with that board, please give us detailed information about what is not working.

Hi @ujkimbitbucket, can you please check if is this error: https://jira.atlassian.com/browse/JRASERVER-61382

Hi @Jarrod_Retzloff, never tried that before, but maybe the changed-Operator might help: https://confluence.atlassian.com/jirasoftwarecloud/advanced-searching-operators-reference-764478341.html for example something like this (I did not test this) status CHANGED FROM "Open" TO "In Progress" by USERNAME and status CHANGED…

Hi @ujkimbitbucket, I am not familiar with the complete Jira Database Scheme, but I can tell you, that AO_60DB71_DETAILVIEWFIELD is a database table, and according to the name, there is data about the Fields within the Detail Víew (that is the issue view, that pops up on the right side of a board, when you click an issue)…

Hi @Makoto Taguchi, it seems, that you configured the field components as required either in your field configuration or in your request type that is used for requests created from emails. To check the field configuration, go to Settings -> Issues -> Field configuration, select the configuration used in your project and…

Hi @Dominik Stahl, if that error occurs (even if not on your latest tests), can please follow the steps here anyway, just to make sure it is not this problem: https://confluence.atlassian.com/jirakb/sql-exception-while-updating-issues-or-importing-data-in-jira-applications-with-mysql-due-to-encoding-134480131.html

Hi @Maxim Vaskov, do you mean an new type for linking issues with each? You can do this by going to Cog Menu -> Issues -> Issue linking, there is an overview of all existing link types and you can also create new ones.

Hi @vatsal_dhar, yes, you are right. If the customer sends an email with someone else in CC, this email address will be added as participant. This email-address will receive all notifications then. Edit: The account the CCed email-adress belongs to is able to see this request in the account to see the current progress also.

Hi @Dominik Stahl, welcome to this community. Maybe this document may help, this covers a potential problem with randomly increased issue keys. https://confluence.atlassian.com/jirakb/issue-key-increasing-randomly-317196053.html

Hi @Jira Admin, and welcome to the community. You can enable/disable the new Jira View in your personal settings.

At first thought, I do not remember a reason, why this should happen. Can you give me more information on what happens when you try to complete them? Is there an error, does nothing happen at all, can't you do the transition?

Hi @Mark, I just tried to access the Support-Page and here it works fine. So it is probably a problem with your connection or the problem is already solved. At all, you can see the status of the atlassian systems here: https://status.atlassian.com/ I do not know any other way to reach out to the Atlassian Support.

Hi @Mitch Kent, you can do that by editing the Kanban Sub Filter and add a clause that will remove all issues that are done and not updated for 5 days for example. Then all issues in status Done will disappear after 5 days, if they are not editied any more.

Hi @Elijah Giancarlo B. Mallari, it seems that this feature is available in cloud only and you are on server, so this won't be available for you. As suggested in the question you found, voting/watching the related issues will be the best way to have this solved.

Hi @Corey Holton, if this problem persists, I would suggest to raise an issue with Atlassian Support here: https://support.atlassian.com/contact/#/

Hi @Alwin Joseph, welcome to this community. You can do this with an Add-On, for example Active Directory Attribute Sync (https://marketplace.atlassian.com/apps/1212162/active-directory-attributes-sync?hosting=server&tab=overview)

Hi @[deleted], I think you can do that in Jira, at least have the information for your tests (description, steps, etc). in Jira. But if you also want to run that tests, I think you will need something else. You can do that part with Jira itself, but then you will have to think a lot, how you will be doing this. There are…

Hi @Никита Васильев, please check this points * Did you copy the whole license key in? * Did you use the license key for the product you installed? * Is your maintenance still active? Otherwise you may only install the latest version that was released within your maintenace period.

Hi @Ramakanth Allam, I think you will have to clone the issues one by one in Jira-1 (you can do this within the issue under MORE -> Clone, if you do not have that option, please check your permissions). When you cloned all issues you need, you can select them and use bulk edit to move them to the new project (you will need…

Is "Assigned Workgroup" an custom field, I do not remember that field. You will have to check the table customfieldvalue , with the id of the issue and the customfield, you should find the group there.

Hi @Chamara Keragala, welcome to this community. I don't get, what you exactly want to know, as there is no group assigned to an issue. Do you want to find the groups where the assignee is in? And why do you want to query the database directly?

Hi @Gaurav Yadav, We are also only users here, so we can not help you directly with this. If you are on cloud, please raise an issue here: https://support.atlassian.com/contact/#/ If you are on Server / DC, maybe your logs may be a good starting point or have your "email-admins" have a look at that if the email is stuck…

Hi @Julia, welcome to this community. Do you have a cloud or a server environment. If you are on cloud, I think it will be best to raise an issue for the Atlassian Support here: https://support.atlassian.com/contact/#/ If you are an server, I think the logs might be a good starting point.

Go to Project Settings -> SLA, there should be a List of all defined SLAs. There you can delete them.

Hi @Christophe Charles, welcome to this community. If you remove the SLAs in project settings, then the SLA Section in the issues will no longer be shown.

Hi @Ramesh Lakshmanasamy, here is a list of events: https://ecosystem.atlassian.net/wiki/spaces/JTOOL/pages/43810818/Auto+Transition+Listener Hope that helps