Bastian Stehmann Community Champion

Hi @Fred CY Wong, Welcome to the community. Your requirements are a bit general, but I will give it a try. First, you should not use confluence, use Jira, Maybe Jira Service Desk. There you will have nearly all your mentioned requirements fulfilled, except the math operations, out of the box. For math operations, you can…

Hi @gjosephathd, If you use Issue Security, you can configure a Security Level for each vendor. You can add your staff to all Security Levels and to each Level the staff of the vendor. You just have to make sure, that the right Security Level is choosen on creation. Here is more about Issue Security.…

Hi @Vineela Durbha, Your Screenshots are showing, that your Created Status is the first column on your Kanban Board. Because of this, the backlog must show this issues, because otherwise there is no chance to drag the issues from the backlog to the created column.

Hi @dvsrk563, welcome to the community. According to this, MySQL 5.7 is supported. https://confluence.atlassian.com/adminjiraserver075/supported-platforms-935390828.html But there are some additional notes, please check, if you meet all requirements.

Hi @prajakta.b.kulkarni, welcome to the community. In the issues, there is the name shown, that you give the transition in the workflow. So if you want to change that, you need to change the transition name in the workflow.…

No , there is no other way (except modifying the database, and that is absolutely not recommended).

Hi @Lokesh Pathak, I don't think there is a guide to updating this. I would refer to this guide for Jira, point 2 and adapt that for the update. On the bottom, there is a related topics area, where you can find the links for the other applications. In short, go to User Management - User Directories, choose the Crowd…

Hi @Brian Garside, Did you create a new project? Without a Service Desk Project, you won't be able to use service desk features.

Hi @Ibzan Fernandez, Welcome to the community. Try this one https://confluence.atlassian.com/bitbucketserverkb/restore-bitbucket-server-s-administrator-user-779171684.html

Hi @Björn Piltz, Maybe one of this helps https://community.atlassian.com/t5/Confluence-questions/Unable-to-create-a-tracker-when-osgi-is-not-running/qaq-p/263282 https://confluence.atlassian.com/jirakb/jira-unable-to-start-unable-to-create-a-tracker-when-osgi-is-not-running-957484618.html

Hi @Lokesh Pathak, I don't think that you need the URLs, just the remote addresses must be updated. You can find that setting in the Remote Adresses tab in the Application Settings. You just might need to change the Crowd URL in your applications.

I just tried to search for NO?SOD on server, and there I don't get any result, so also not the expected behaviour :-(

Hi @Benjamin Peikes, are you on cloud or on server? I just tried this on server and I have one issue having only NO in the summary, one with SOD and one with NO_SOD. If I search for summary ~ "NO_SOD" I get only the one issue with NO_SOD, also with text ~ "NO_SOD" On Cloud, it behaves different. I just created the same…

Hi @staffbot office, welcome to the community. I just removed your IP, as this is a public forum and you probably do not want to publish it to the public. You tried to connect on port 8080, where obviously your nginx is listening. The nginx configuration you posted is listening on port 443. So you might try if you can…

Hi , welcome to the Community. You can update to any version, that has been released before your Maintenance ends. So yes, you can update 7.4.

It is direct above the mail handlers on the same screen.

Hi @DPKJ, Without doing a lot of research, I would say this causes problems, because when you try to call something that is not installed, it can not work. So you must tell your users that they must have Portfolio installed and check in your code, if Portfolio is available and continue only then.

Hi, I would suggest to clear the database and start setup again. Please follow this to connect to the database https://confluence.atlassian.com/doc/embedded-h2-database-145098285.html Then clear the database and delete the dbconfig.xml from your JIRA-HOME and start Jira again. Then the setup wizard should come up.

Hi @bipin23, Did you try to to start Jira manually? Did that work? I think, this is a database issue, Did you set that up correct?

I don't know a way to do that, I'm sorry. 

You have to make sure that your customers have German selected in their profile. If they have another language choosen, the template for that language is used.

That is for all comments that your customer receive, even if you do not use the portal.

Hi @Rawb, Welcome to the community. Please have a look here https://confluence.atlassian.com/servicedeskcloud/configuring-service-desk-notifications-732528936.html

Hi @Gaurav Jhaloya, welcome to the Community. Did you check your Spam-Folder if the email is there maybe? Are you using the Atlassian Cloud or an self-hosted Jira? If you are using a self-hosted Jira, you have to ask your admins, why you do not receive the email. If you are using the Cloud, you will need to reach out to…

Hi Tobias, thank you very much, that's great. Best, Bastian

Change def webUrl = new JsonSlurper().parseText(response.responseBodyAsString)["_links"]["webui"] To new def body = JsonSlurper().parseText(response.responseBodyAsString)["body"] then you can access the body in storage format with body.storage.value

Tarun is right, try something like this and replace PAGE_ID_HERE with the ID of the page you want to get. authenticatedRequestFactory .createRequest(Request.MethodType.GET, "rest/api/content/PAGE_ID_HERE") .addHeader("Content-Type", "application/json") .execute(new ResponseHandler<Response>() { @Override void…

Hi @Fabian Döll, maybe you need some more ports to be opened in the firewall. Please refer to this document: https://docs.microsoft.com/en-us/sql/sql-server/install/configure-the-windows-firewall-to-allow-sql-server-access?view=sql-server-2014

If you want that structure, you have to create three pages named FOLDER1 to FOLDER3 below Page. Then you can upload your files to that pages.

Hi @Rolondo Talbott, Welcome to the community. Do you mean if the issues can be linked to one page? That is no problem , you can link issues from as many projects as you want on one confluence space.