Bastian Stehmann Community Champion

Hi @Matthew Mazzuca , Did you try to create a customer in the customer tab with the new email address and then change the reporter to this new customer? That should work and is probably the most clean solution. 

You must be an admin to do this. To install the app, you go to the cog menu next to your profile picture. There you select Manage Apps. Then you can search for the app and click install. When the installation is finished, you will be asked for the license. For that, you have to log in to https://my.atlassian.com and there…

Hi @Sofia Quintero , in general, Jira will let you connect to any database server, also to the ones, that are not supported. But there might be problems, because there is no driver, that fits, there might be problems, because the way, the server reacts to SQL commands has changed or because functionality the server offers,…

Hi @Patryk Starostka , there is no bulk create in the standard Jira API. So you'll either need an app, that has this feature (but I've never seen something like this before) or you can try to build your own REST Endpoint by using the Scriptrunner App for example. Then you can first get all data and validate it and then…

Hi @Sofia Grunspan , here is the list of the official supported plattforms: https://confluence.atlassian.com/adminjiraserver/supported-platforms-938846830.html SQL Server 2019 is not yet supported, so there might be problems. You can try it anyway and it might work, but if you will get any problems, the Atlassian Support…

Hi @[deleted] , the error message says, that you can not reset your password, because there is no email configuration in Confluence and Confluence needs to send you an email to reset the password yourself. So you'll need to find an administrator for your Confluence, probably someone in the IT department. They can reset the…

Did you also install the app in your Jira instance? When you pay the invoice, you'll get a license code that must be copied to the app configuration, so that the app "knows" that it is licensed. You find the license code in the My Atlassian portal (my.atlassian.com)

Hi, in the My Atlassian Portal should also be the end of the license. If it is expired there also, you should let the Atlassian double check it. There is also your SEN, you can check if it is the same as the one in confluence. The End of Life of the Confluence Version is not important here. It just defines, how long you…

Hi Frank, you need to install an the jira mobile app in your jira instance to use the mobile app on your smartphones. So someone with Jira System Admin Permission needs to go to the App Management in your Jira instance and install the app there. Then it should work.

Hi @prasenna.kannan , if you install Jira as root, you can even add it as a service, then it can be automatically be started and stopped out of the box. If you install it as a normal user, you can create a start/stop script like…

Hi @Rajesh Arvapalli , welcome to the community. You can do this by editing the worklog. You can find the worklog at the bottom of the issue detail view on the worklog-tab. But it depends on the permissions, if you are allowed to edit your own worklog or not. If there is no edit-button at the worklog, you are not allowed…

Hi @Sorana Zelinger , welcome to the community. You have to move the order by part to the end, then it should work: eporter = currentUser() AND Resolution='בוטל' order by created DESC 

Hi, you (or the one who is the technical contact for your license) can find the license code in the my Atlassian portal (my.atlassian.com) You have to copy it from there and paste the new license code in the license settings.

Hi Casper, probably Bitbucket and Bamboo will need to interact with at least Test and Development network, to get something from there or deploy something there, right? So you will have to put them on a server, that can access those networks. If If that is not possible, you will lack functionality, because you will have to…

Hi @Paul Bien , that's pretty simple. Just go to the download page and download the version you want to update to. Then you can run the installer and it will ask you if want to install a new application or if you want to upgrade the existing one. You just have to make sure, that your license is still valid, otherwise you…

Hi @e434twf3f312 e434twf3 , welcome to the community. The App is not yet available for Version 8.8.1, it supports only up to 8.5.8. You can try to reach out to the support of the vendor and ask if they can support 8.8.1 also. Then it should appear in the marketplace.

Hi @Ganesh Narayan , it doesn't matter if the server can access the internet or not, that should not be the problem. Yes, maybe it would help if you can share more of the log to see if there are other hints that might help us.

Hi @Shah Baloch , you have to move them under the Homepage. The easiest way for this is to open the "..." menu on one of the pages and then select "View in Page Hierarchy". Then you can drag and drop them under the Homepage.

Hi @Jan Stähle , That should be no problem. You just have to create an application link and then you should be able to connect the JSD project to the knowledge base.

Hi @Dennis Ignacio , Also this is intended as test management app, I suggest xray. There you can define which issue types are requirements and by linking other issue's and requirements, you can see, how well each requirement is covered. That app also provides a requirement coverage report for example. 

Hi @Shah Baloch , It looks as if you gave moved the home page of the space. Can you please check, if there is the correct home page set in the space detail settings? This should be a tab next to the orphaned pages. Try to set a new home page to fix the problem. 

Hi @JConstantine , You don't have to update java. Jira brings its own java and that is used by default. So each Jira Version has the Jira Version it needs 

Hi @Leonid Zhdanov , Welcome to the community. It might be because there is no label set in the other issues. Try a quick filter like this "labels != NoTest or labels is empty "

Hi @FORFIRM ITALIA SRL , if your SEN is licensed until march 2021, you should check in the application license settings, if you have the current license key added to the application. You should also have a menu entry for the license in the menu on the left in the settings, please check if that works, if the direct "manage…

You can it like this, but you'll have to keep in mind, that the confluence global admins are able to restore the settings for the confluence-administrators group, so they can undo this configuration and workaround.

Hi @Alain Beaulieu , welcome to the community. Your HR team is right, Admins can get access to restricted pages. It is right, that space admins can remove the restrictions. But they have to do explicitly, they can't access a restricted page by accident. Global admins in the confluence-administrators group can even access…

Hi @jaidev.dave , can you please clarify, if you want to reset the password for a user in Fisheye (as that is the documentation you linked or in Jira Software Cloud?

Hi @IG Solutions , you can do this by giving only users for organization 1 permissions for their projects and users for organization 2 only permissions for the projects of that organization. Then the users will not see the projects of the other company, they do not belong to.

Yes, you have admin permission, but the user, that runs jira (usally also jira), does not have admin permission. So you should check the permission of that folders, as the error message says, that there is a permission problem.

I just found this gadget when I was searching for something. I never used it before, but maybe it helps you. https://marketplace.atlassian.com/apps/1214632/rich-text-gadget-for-jira?hosting=cloud&tab=overview