Bastian Stehmann Community Champion

Hallo Mario, Das Insight Asset Management ist in der aktuellen Jira Service Management Version direkt enthalten. Das man das als App extra installieren kann, ist nur eine Übergangslösung für die alten Versionen von Jira Service Management und Jira Software. Insofern würde ich nicht ausschließen, dass es mit deiner Core…

Hi @Simon Logan , Currently there is no way to choose the AWS Region. If I remember correct, it's US West by default and US East as backup. 

You're welcome. I'm working with this documentation. https://developer.atlassian.com/cloud/jira/platform/jira-expressions/

Hi @ichirof , great to hear that. Yes, that's right. The Import from the issues menu is a bit more limited in functionality.

Hy Tias, sorry for the delay, I had now some time to try myself. I think, we need another approach here. Can you try this one: linkedIssue.customfield_10029 .filter(u => u.displayName == user.displayName) .length > 0

Hi @Tyas Iglecias , I think the problem is that you are checking for equaltiy, so the username must match the content of the field. Assuming that linkedIssue.customfield_12441[0].displayName returns a String containing both user Names, you can try something like this (I couldn't test it currently)…

If you need more Editing Capabilities, I don'tknow a free ap. But I have used the app JEditor some time ago, and made good experiences with it, that might do what you need, but it is not for free. https://marketplace.atlassian.com/apps/1210768/jeditor-rich-text-editor-for-jira?hosting=server&tab=overview If you search the…

Hi @fereshte kh , if you just want to edit an comment, you don't need an extra App, it's built-in. But it is a matter of permissions, if you are allowed to edit comments. So if you are an administrator, you can check the permission scheme used in your project and allow (i.e. a role ) to edit comments. If you are no…

Maybe you can not select them because you are currently looking with a field with a number. Are they also missing with fields, that have a date (according to the date format configured in step 2)?

Hi Jason, you can try to raise an issue with Atlassian Support, just go to https://support.atlassian.com/contact Maybe they will create a change request then.

Hi @Egor Kharlamov , welcome to the community. In the reports section, there should be the Time Tracking Report. With that report, you can compare estimated and logged times.

Hi @Jason Liu , are you looking for details of a deleted issue? That's not possible, if you delete an issue, it's gone and can not be restored or viewed any more. If you want to see data in the issue, that you deleted from the issue, you can do so in the history. It is located at the bottom of the issue in the activity…

Hi @ichirof , welcome to the community. The field names are Date Created and Date Resolved.

Hi @Ignace Saenen , in this case, I would suggest to raise an issue with the Atlassian Support. You can reach them here: https://support.atlassian.com/contact

Hi @eric.spink , Welcome to the community. You are right, if you create a project with a shared configuration, the used configuration schemes like workflows, screens, ... are shared between the projects. So if you change something like a workflow, it will affect both projects. This is to keep all projects of one "type" in…

Hi @Tim Zerau , If you want to use this way, you have to add the confluence space as knowledge base in a JSM project. The user will then be able to search for articles in the customer portal. A login directly in Confluence is not possible this way.

Hi @Berk Öztürk , Welcome to the community. I think you should try to set the I'd of the organisation and not the whole Organisation Object.

Hi @Efetobore Omadevuae , Welcome to the community. In the cloud, there is an option to import a server backup, so this will probably be the only way to get your data into cloud. But if you have only backups from the built-in backup, all your attachments will be missing, because they are not included in the backup. Another…

If you want to use it for email, make sure there are no more required fields then summary, description and maybe attachments, otherwise you could not use it. 

Hi @Matheus Marques , Welcome to the community. Out of the box, you can have only one request type assigned to emails. There are apps like Email this issue that add more configuration options, maybe you can achieve it that way, but you'll always have to define some rules how to decide which request type should be chosen.

Hi @LisaG , Welcome to the community. I think, JETI should do what you need. You can send emails to different third parties and all emails will be in the email tab. If the someone respond to an email, this will also be added to the issue.

Hi @Megan Augustyn , You have to add your colleagues as users to your site if you want to share pages with them. In a paid plan, you could also enable anonymous access, but then it will be available for everyone. 

@Christine GAL , Welcome to the community. You are right, you don't need to generate a new license for the server. But you must not use the license on two systems. If you want to run two productive systems, you need two licenses. If one system is a test system or something like that you can create a developer license and…

This is the documentation for an bitbucket upgrade. https://confluence.atlassian.com/bitbucketserver/bitbucket-server-upgrade-guide-776640551.html Without the logs its hard to say why it has failed. If you want to raise an issue with the support, you have to make sure to select Server,/Data Center as Type before selecting…

Hi @Michael Grooms , Welcome to the community. I would start looking at the log files, if there are any errors or something like that, what indicates where your problem is. You can find the log files in the application data directory. 

Hi @Dan Tao , Thanks a lot for this update and for all your efforts to make bitbucket more stable and reliable. 

Hi Carol, there should be a red lock on the top of the page. They have to click on that, then they can add mire users.

Glad that it worked. 

Hi @Carol Wong , In Confluence the space administrator can grant you permission to add/edit pages. If you have that permission and still can't edit the page, probably restrictions are applied to that page. In that case you have to find someone with edit permissions to add you as editor of the page.

Hi @Chris Green , We would love to have something similar, but couldn't find any solution yet.