Mohamed Adel Expert

Hi @Alfredo Negrete I think you update the issue screen scheme for create operation only not for edit/view please check in the project summary the linked issue screen scheme and updated the linked screen to edit/view operation accordingly to be as same as the create one Regards, Mohamed Megahed

Hi @Mikhail Roberts Welcome to the community, you can make your space accessible anonymously for further details please visit the following Set up public access with this everybody should have access to the specified space and you can set the permission if you like to invite only users with specific domain address you can…

@IT Support This is just an example and the customer would not receive these users in the email notification , if the agent/customer shared the request with others then this line will be replaced with the real users values Thanks in advance Mohamed Adel

Hi @IT Support Welcome to the community , you can do this by update the email template - Project Settings - Customer Notifications - Template then update the template content as in the image below Thanks Adel

Hi @Sami Ahmed Shaik it is possible to achieve that scenario with : - 2 RestEnd point to feed your list with the values accordingly - Behavior to display the value based on you desired transition here is an example I hope this might help Thanks Mohamed Adel 

Hi @Sorin Lazarescu welcome to the community , you will need to configure the incoming Mail handler first for creating issue , you can use this article for your reference Then you can use that the default mail server to create issue in your instance Thanks in advance Adel

Hi @Mario Welcome to the community , this should be according to your scope of integration and which level of it required to satisfy your needs , is it Jira & azure devops pipeline integration or Issue synchronization. but I would recommend plugins like Exalate to start your search with and here you can find an article How…

Hi @Whitney Bell Welcome to the community , JQL is a search functionally and doesn't support grouping. you have three ways to get the required information - Create a filter for each group of the required data then add gadget to your dashboard - Use any reporting plugin like easybi - Use plugin like JQL Search Extensions…

Hi @Kamal Munasinghe seems like you have a team managed project type. If you have the ability to add custom fields to your project if this the case , check the field position in the issue layout with help with that article 

Important note to be aware of is to be sure about the migration path for each plugin specially if you depend on the plugin a lot. Jira Migration support helper will give you this information but you need to pay attention before moving forward 

Hi @Hector Hood You need to add a validator on the transition you want with the following simple script validator import java.sql.Timestamp def duedate = issue.DueDate def copareToDate = new Timestamp((new Date() -7).getTime()) duedate > copareToDate Thanks in Advance Mohamed 

Hi @Javanshir Mustafayev _ HIT May i know why you have 3 transitions , as i know you can make it can be done easily without transition and you can configure the step with multiple user/group approvals like in the image below 

Hi @Raymond Touchette Welcome to the community, I see here 2 options First : You can try to create a filter inside a filter like here Second : I recommend to use JQL Search Extensions. It's a professional paid indexing service provided by a company I've partnered with. You can use the following query to finds the list of…

Hi @박보은 a bit easier solution is to use a custom JQL function ,I recommend to use JQL Search Extensions. It's a professional paid indexing service provided by a company I've partnered with. You can use the following query to get the list of all issues that contain the text in the summary or description and for more…

Hi @박보은 , This query doesn't comes with out-of the box jql search and i recommend to use JQL Search Extensions. It's a professional paid indexing service provided by a company I've partnered with. You can use the following query to get the list of all epic children by a specific version and more reference * Use "related…

Hi @Januka Wijesinghe I would recommend for you using JQL Search Extensions. It's a professional paid indexing service provided by a company I've partnered with. You can use the following query to get the list of all epic children by a specific version and more reference issue in…

Hi @Daniel Aleixo , Unfortunately, out of the box there is no JQL can give this result Standard JQL doesn't easily allow it but the results can be quickly found using JQL Search Extensions. It's a professional paid indexing service provided by a company I've partnered with. You can use the following query to get the Parent…

Hi @Ben Sar_ To be able to sum two numeric values , you need to use this math expression {{#=}}{{issue.Story Points}} + YourCustomFieldValue{{/}} Please refer to this page for more information Thanks in advance Mohamed

Hi @Anurag Srivastava You can use Automation for Jira to achieve your goal. exactly, you can do this using "Schedule" trigger Please take a look at this page to get more information Regards , Mohamed Adel

You are welcome, glad it helped 👌

Hi @Hannes There is an alternative option with Automation for Jira using Webhook & Send WebRequest here are some examples https://blog.codebarrel.io/automation-of-the-week-how-we-use-automation-for-jira-at-code-barrel-2c6d39f2a487 https://support.atlassian.com/jira-software-cloud/docs/automation-triggers/…

@Dmitry Kononov This is an old issue still not fixed yet by Atlassian , however there are two workarounds - Which works provided by ennemosc ,and you can find the answer here - inside the feature request itself , you can find the proposed workaround where you can use issue navigator and perform bulk action and change…

Hi @RK , I have tried this plugin Exalate Jira Issue Sync & more. it worked 1 year ago for me with the same scenario of having server & cloud instances. I recommend for you to give a try Regards Mohamed Adel

Hi @Nacho García-Robledo Archive Project in Cloud is part of premium subscription please check this article Archive a project Thanks in advance Adel

@Jessirel Cubio yes the user in the custom field should have service agent license to be able to work on the request Note: ticket reporter doesn’t require a service agent license it can be customer and in this case you can only comment on the issue or approve/reject solution like customer permissions only

Hi @bgrajower You have 2 solutions here : - -in case "Email Receivers" has licensed users at your instance You can use Filter subscription where you can schedule sending issues according to a specific JQL to the required users -in case "Email Receivers" are not licensed users , you can use a scheduled job using Automation…

Hi @[deleted] Out-of-the-box i have never seen it before. There is a couple of add-ons provided Here by Joshwa Marcalle that might help you Thanks in advance Adel 

@[deleted] As far i I know the time tracking report is by fix version not by sprint , even if you find a way to create the report, I'm curious where you need this report to be displayed ?

Hi @Boaz Katz I agree with Jack You can also check this article Jira applications and project types overview for your reference in different between JIRA Project Types Thanks Adel

Hi @Suma Pralhad Kustagi Can you confirm if you have this option when you complete the sprint ?