Mohamed Adel Expert

@Carl Johnson try the following project = **** AND "fieldName[Select List (multiple choices)]" IN ("Charting") ORDER BY created DESC

Hi @Jessirel Cubio You can add the Custom Field(user picker) to the "Service Desk Agent" in the related issue permission scheme to your Service Management Project

Hi @Carl Johnson May I know please what error message displayed when you use "fieldName" [Select List (multiple choices)] in (Charting)

Hi @Bhavin Acharya You can use {{issue.comments.size}} and for detailed reference please visit Smart values - lists

Hi @Peyush Agarwal The short answer , this is not supported now with Automation for Jira. you can check the status of requested feature You can search for APIs where you can do it but this will require some investigation and details can be found here provided by Trudy Claspill

@CAPPM If the case still persist then please report a problem and you can find the link on the status page 

Hi @ajuneja28 You can create 3 Epics one per each project and you can track them by creating one Board with filter include the project(s) you like another solution provided by John Funk Epic across multiple projects where you can create one epic and link it to issues across multiple projects. I hope this answer your…

Hi @CAPPM and welcome to the community, Can you please inform when did you tried to sign up for confluence? you can check the Atlassian Confluence service status here https://confluence.status.atlassian.com/ and report problems if still persist for several hours Regards, Mohamed Adel

Hi @Amy Blais are you working on a team managed or company managed project type Does it like this ? or that?

Hi @Carlos Antunes This is a good option that can fit for your use-case content-rating-feedback-for-confluence

Hi @Abigail Callaghan I’d like to share with you the ones I tried myself : - Zephyr for jira - X-ray Test Management both satisfy your requirements easily and with no heavy setup you can also have a look At the Atlassian Market Place Regards, Adel

Welcome @Malgorzata Jesionowska You can create dashboard and share it with a specific group but it won't be their default landing page until they visited this dashboard at least once You can also define system dashboard which will be displayed for all logged in users but not per role i tried recently Refined for JIRA…

sure, you can do something like this

@Denis Uschapivsky why not to try automation for jira and add advanced condition as the following if {{issue.comments.last.body}} contains "your username" then send alert to slack channel

are you sure these customer account verified (they can login to portal) and are service project customer ?

@Ufuk Fakiogluinteresting to reach this stage are you sure your customer has comment permission in the relevant permission scheme

Hi @Denis Uschapivsky You can do this with Automation for JIRA and here is a good article to start with which can help you in your setup

Hi @Ufuk Fakioglu , senderEmail is the email that atlassian use to send emails to your site users . i don't think it has any problem in your case as this is a default setting. 

Hi @Kashyapi , Welcome to the community Can you share your a sample of your file? Also. Please double check if you have "Link Issue" permission in your relevant permission scheme

Oh I see , I understood you don’t have the access and even are not able to see the Epic on the board ? you can only remove issue from advanced roadmap and you can’t delete it. Create / delete issue to delete the issue you can Delete it from the issue details actions 

@Michelle Chu as you mentioned you don't have the access to delete issue , you won't be able to delete it anyway , you can configure your roadmap source to filter out the non required Epics and using a label on then "ToBeDeleted"

Hi @Amy Blais Yes all these are possible to be done with out-of-the box jira workflow feature * Remove the "ux-needed" label --- > transition post-function update field * Add the "triage" fix version --- > transition post-function * Change the status from "Submitted" > "Open" this is what the transition itself will do *…

The only problem i can see and make no sense that you have 2 incoming email server . other than that i see no problem 

@Jillian Marabut according to Atlassian documentation , these are the only available properties * {{issue.comments.last.body}} - Returns the body of the last comment. * {{issue.comments.first.body}} - Returns the body of the first comment. * {{issue.comments.reverse.body}} - Returns the issue's comments, in reverse order.…

@rfisher Can you share the log of the rule execution? as initial view , it seems that you are trying to update resolution after closing the issue while this should be done during the transition in case you have applied properties on the Close status which doesn't allow any issue update 

You are welcome @Ufuk Fakioglu are you sure then that you are replying from the same email and the reply doesn't create new request ? 

@Mark Ahnell did you try https://docs.atlassian.com/software/jira/docs/api/latest/ it should give you the latest JIRA JAVA API if you keep updating your Scriptrunner for jira with your instance you then your code should work with the latest JAVA API version i suppose your JIRA version is the latest Note : The above url…

@Ufuk Fakioglu Did you change anything related to the Incoming Mail Servers 

What is the configuration on issue assigned event ?

@Daniela Buffarini is there any error in the script history log?