Dave Atlassian Team

Hey @Andrew Q. , This is an interesting question and also one that I have to address within my team. I personally don't think that you should re-open an epic if you've previously considered it to be finished, nor should you add more work to it. One interesting aspect about the Advanced Roadmaps interface is that that the…

I'm definitely not disagreeing with you on that UX, but it is 5 years old now and was replaced with an updated interface 2 years ago that doesn't have the same problems and is (hopefully) more intuitive when it comes to issue creation. The problem that you're describing is one of the many usability and complexity problems…

Thanks for sharing that PDF, it's a really interesting read. We have been looking at ways in which we can introduce other ways of visualising the plan data and that program board style view (or variations of at least) are something we're considering amongst other visualisations. Unfortunately we've not been able to make as…

Hi @manas Sahoo , Jira does have a field called "Due Date" which is used by default in Advanced Roadmaps for the end date. You can configure Advanced Roadmaps plans to use alternative fields for dates (see the "Scheduling" section of the plan config). The limitation of this is that the standard Roadmaps tool will not…

Hi @Chris Steenwyk , One option here might be to have a separate plan with issue sources that don't include the task level issues. You'd need to do this by building custom JQL filters that eliminate the levels you're not interested in. This means that when you share that version of the plan it won't be possible to see…

Hi @[deleted] , So just to confirm... on this test instance you have 29 boards as your issue source with just 1-2 issues per board (so a max of 60 issues in total for the plan) and the plan is taking approximately 15 seconds to load? If that's the case, then this does seem to be longer than I'd expect - it sounds like…

Since my last response I've actually discovered that it is at least partially possible to do what you'd like. If you hover your mouse between the issues then you get an option to create an issue. If you are hovering between an epic and one of it's children then you can add additional children - however, if you are hovering…

Hey @Tarang , Thanks for feedback... actually, those screenshots are really helpful because I now realise that you're using the old interface (commonly referred to as "Live Plans" that was released with Portfolio for Jira 2.0).... my assumption was that you were using the new interface introduced in Portfolio 3.0 on server…

Hi @manas Sahoo , Just to clarify you'd like to make it possible to colour the issue bars on the timeline to be red when one of them is in warning (specifically when the due dates have been missed). You've tagged this with Cloud and there are a couple of things I wanted to highlight ... on Server the default fields that…

Hi @Tarang Yes, Advanced Roadmaps (formerly known as Portfolio for Jira) is a marketplace application and the Jira version you're on (8.5.4) will be able to support many different versions. The reason I ask is that it's possible a bug crept in that we subsequently fixed, we were previously releasing Portfolio / Advanced…

Hi @Tarang , That does sound like a bug but not one that I can reproduce on the latest versions of Advanced Roadmaps. Can you confirm what version you're using? You definitely should be able to continue creating as many epics and stories as you like within a plan though! Regards, Dave

Hi @Abhishek Johri , Unfortunately this is not possible at the moment, but we have received similar feedback about this from other customers. I expect that this will be something we look at in the future but unfortunately I don't think it's a high priority for us to address at the moment because of other areas that we feel…

Thanks for the update on this @[deleted] ... how many issues in total are being loaded in the plan out of interest? Regards, Dave

One of the key things about Advanced Roadmaps is that it is cross-project - so, it's not tied to any specific board or project. You could make a case that if a project or board was included in the issue sources for a plan then it might make sense for the plan to show up there, but in general we felt it was better to have a…

@aurelie Beltrando There are essentially 3 different hierarchy relationships: * Epic link (from epic to story level issue) * Sub-task (from any issue to a sub-task) * Parent link (from any issue other than epic or sub-task to any other issue) The first 2 are relationships originally created in Jira. The 3rd (parent link)…

Hi @Anisha Gallagher , We made the decision to show sprints like this for a few reasons, whilst it's not necessarily an ideal situation we felt like it was a good compromise - however, your feedback on our decision and the rationale would be useful. We made a decision that all issues should be shown as starting at the…

No worries @Lee Cash , glad I was able to help!

@aurelie Beltrando one other thing that might not be obvious is that if you want to be able to set parent links from within the issue details screen then you'll need to add the "Parent Link" field to the screen (and depending upon your setup you might need to do this for multiple screens). You should be able to use the…

Hi @[deleted] , Are you seeing the "Plans" menu item in your top navigation bar? This is where you'll access the Advanced Roadmaps features. If not, please contact your admin and ensure that you have the appropriate permissions enabled. I hope this helps! Regard, Dave

Hi @Lee Cash , If you use the cog icon to configure your plan you'll be able to modify the data sources for the plan. This is currently slightly different on Cloud and Server... on Cloud you want to use the "View releases" button that you'll see under the "Exclusion rules" configuration. On Server selecting the releases to…

Thanks for sharing that information @Paul Dickinson , it's very useful. I also appreciate the offer of a call, but we're not planning on iterating on views at the moment so it might be a bit premature but I'll keep a not of this and cycle back at the appropriate time! Regards, Dave

Hi @aurelie Beltrando Could you confirm what version of Portfolio / Advanced Roadmaps you're using and whether you're using Cloud or Server please? It would also be useful to know what Jira version you're using too. Your screenshots look a little unusual to me because I wouldn't expect to see the parent link shown under…

Hi @BEN FRIEDMAN , Advanced Roadmaps has the ability to "roll-up" certain data from an issue to its parent. This includes the ability to roll-up estimates, see https://confluence.atlassian.com/advancedroadmapscloud/rolling-up-values-to-parent-issues-998651148.html This should provide the aggregation you're looking for.…

@Mike Lemmon No worries - very happy to help. Yes, I think that would be considered a bug. In this case I'd recommend that you reach our to your support representative so we can take that through the appropriate channels to get confirmed and then resolved. Regards, Dave

Hi @Stephen Sayler , I think this is the same question that came up here: https://community.atlassian.com/t5/Advanced-Roadmaps-questions/User-Story-not-appearing-in-Advanced-Roadmaps/qaq-p/1567284 Rather than repeating myself, it might be worth having a read of that thread and letting me know if that answers your question?…

Thanks @Mike Lemmon - I should have checked earlier, but are you using Cloud or Server? I'm guessing that you're using Server as I don't think you'd see that check mark on Server - my apologies for the confusion. The main reasons why an issue might appear in the issue source but not in the plan are usually: * issue…

No worries @Mike Lemmon , thanks for sharing that workaround - that's very interesting. Typically I try and find a future sprint (knowing that it'll probably move anyway) and then specifically set the start and end dates to match the sprint so that the issue bar isn't stretched. Not an ideal solution, but I can live with…

Hi @Mike Lemmon , Do the issues use a custom workflow at all? If so, do you know if the custom workflow is correctly setting the “resolution” field when transitioning to a “Done” status. You can check this by looking next to the “Done” status in the issue view. If it has a tick and a word such as “Done” then the resolution…

Hi @Mike Lemmon , Unfortunately there's not a fix for this at the moment and I agree that it is frustrating (and something that I'd personally like to get fixed!). Unfortunately it's not a high priority for us to address this at the moment but it is something that I'll try to get us to address in the future because it can…

If you change the hierarchy filter to just show stories - what does the ranking look like? Stories and epics are ranked independently (every issue in Jira has a global unique rank) and a story can be ranked higher than another story belonging to the a high ranked epic. The priority field is not considered by the…