Dave Atlassian Team

Hi @Anita Cacic , That looks like the older issue details screen - is that a Cloud platform screenshot? It also looks like you're using the Tempo add-on application. Compare with these screenshots: Having said that... I have subsequently noticed that you are absolutely correct that the "Original estimate" field (which I…

So is the sprint order shown exactly the same when you switch to the new interface? How many teams are in the plan? If more than one, are they associated with multiple boards? It looks like you have releases spanning those sprints? Do you have story level issues assigned to the release? I'm wondering if that's causing the…

Hi @Motti Friedman Thanks for sharing those screenshots - the first thing I've realised is that you're referring to the old "Live Plans" interface rather than the newer interface. Out of interest are you on Cloud or Server? We've recently deprecated the Live Plans interface and this will no longer be available on Cloud…

Thanks for getting back to me with those extra details @Motti Friedman, that definitely doesn't sound like the expected behaviour. I would definitely recommend raising a support request to look into this as it is likely to yield a faster outcome, however if you want to share some screenshots of what you're seeing then that…

Hi @Juan Du Toit , Sorry it's taken a few days to get back to you on this. I've reached out our Product Management team about your offer, they might respond in time but setting up a call like this is not something that I'd typically be involved in. However, we do appreciate the offer! Regards, Dave

Hi @Anita Cacic I would recommend that you add the the "Progress (days)" field to your plan as well as the "Estimates (d)" field. If no original estimate has been set on an issue then giving the Estimate field a value and saving back to Jira will set the original estimate. It is not possible to log time spent on an issue…

Just catching up with this thread as I got notified by the recent post from @Olga Plisko ... To give some context around this it's important to understand that sprints are not tied to any specific board. If an issue on a board is assigned to a sprint then that sprint will appear on the board (so sprints can actually appear…

Hi @Elena , Unfortunately it's only possible to pick customer colours when using colour by Component or Label options, the colours assigned in all other options are selected from a limited palette. However, I'll raise this with our design team as I agree that some of the colours are very close and hard to distinguish…

Unfortunately this isn't true for issues appearing in Advanced Roadmaps plans, @Bill Sheboy ... but I think is true for issues appearing on the standard Roadmap associated with a board.

@Ramya YarruIt will be because the epic that they belong to is not being matched to one of the issue sources. Can you confirm that the epic appears directly in the issue sources configured for the plan (i.e. in the JQL filter results, board or project) Regards, Dave

Hi @Sofia Quintero , Yes, Advanced Roadmaps is included with Jira Data Centerfrom version 8.15 - see the release notes here: https://confluence.atlassian.com/jirasoftware/jira-software-8-15-x-release-notes-1041828739.html Regards, Dave

Hi @Brandon Bush, Ideally the group by component should work in a similar way to the filter behaviour so that descendants of issues matching an issue with the component will also appear in the group. Unfortunately it isn't working like this at the moment but it is something that we've had feedback on. My expectation here…

Hi @Kristin Robins , Unfortunately we don't have any intention of adding plan templates or cloning plans to Advanced Roadmaps in the near future. This isn't to say that it is not a valuable use case, it's simply that it doesn't have a high enough priority relative to other work on our backlog and there are a limited number…

Hi @Clai Payments USA LLC , Unfortunately this isn't something we have any plans to add in the near future. This isn't to say that it is not a valuable use case, it's simply that it doesn't have a high enough priority relative to other work on our backlog and there are a limited number of developers working on Advanced…

Do the epics (that are missing from the plan) appear in the results of the JQL filter when you access it from the filter page? If so, could you check: * the epics are not resolved * but if they are resolved, that they have a resolution date * that you're using that exact same JQL filter as an issue source for the plan…

We've raised the following issues for this problem on both Cloud and Server platforms: * https://jira.atlassian.com/browse/JSWCLOUD-21333 * https://jira.atlassian.com/browse/JPOSERVER-2952 Unfortunately at this stage I can't comment on how quickly we'll be able to get a fix out for this, but by watching these issues you…

Thanks for that clarification @Mykenna Cepek. As you say, Advanced Roadmaps is intended to be a planning tool, especially with respect to estimation and team capacity planning (although it also allows roadmaps to be created purely from manually provided dates). Its primary use case is definitely not expected to be as a…

@Ramya Yarru Looking at the scrollbar in your screenshot it looks like you've not scrolled to the top of the list of issues. Stories will appear when filtering from epic either under an expanded Epic or in an expanded section called "Issues without parent" ... without having access to your system it's hard to say for sure,…

No worries @Ray S , I've raised a bug for it here and alerted the relevant team of the problem. You can track it here: https://jira.atlassian.com/browse/JSWCLOUD-21332 Regards, Dave

What is the workflow state of the missing issues @Ramya Yarru ? If they are in a resolved state, when were they resolved? Regards, Dave

Hi @Anita Cacic , Thanks for raising this question.... we've had a quick investigation and it seems like this is a bug. It does work as expected for story point estimation but not for time based estimation. We're going to do some further investigation and verify where the problem is and resolve this issue. We really…

Thanks for that additional information @Luis Cano ... in which case I would suggest that Advanced Roadmaps is ideally suited to your needs as it ticks most of those boxes. Essentially with Advanced Roadmaps you can create plans which source issues from one or more projects, boards or JQL filters (in any combination). It…

Hi @Michal Fedorko Actum , As @John Funk says the ability to add additional hierarchy levels above Epic is a feature provided by Advanced Roadmaps, and as @Dave Rosenlund _Trundl_ says this is something that comes with Jira Premium and is not available in Jira Standard. In Jira Standard you have a project Roadmap feature…

Hi @Kathy Barton , Unfortunately it's not possible to change the date fields used by Roadmaps. When you create an Advanced Roadmap plan on Cloud we changed the default fields from being "Target Start" / "Target End" (as they were on Server) to use "Start date" and "Due Date" to be consistent with Roadmaps. However in the…

Hi @Brandon Bush , This isn't actually possible in the Program view and unfortunately we haven't got any plans to make any changes to that view in the foreseeable future. I appreciate that this probably isn't the answer you're hoping for, but I just wanted to be honest and set your expectations realistically. Are you able…

Hi @Ray S , Thanks for raising this. Unfortunately this appears to be a bug unfortunately that we need to fix. It looks like this is just a labelling issue (rather than a value problem) - can you confirm that there are just 3 issues in the release rather than there being multiple issues with estimates that sum up to 3…

Hi @Laura Hatzenbuhler , Thanks for asking this question... we've actually had some issues with this in the past and it does look like you're on an older version of Portfolio so upgrading might fix this issue. One of the most common reasons we found for this in the past is that changes were made in the "Live Plan" version…

Hi @Juan Du Toit , Thanks for raising this question.... I'm on the Advanced Roadmaps team and I can let you know that this is something that we're looking into in detail at the moment. So although I'm unfortunately not able to give you any great solutions at the moment, any insights you can provide into the various use…

Hi @Mykenna Cepek , Thanks for providing that detailed breakdown, I'll review it with our PMs and see what needs to be addressed here. I did some experimentation and not everything seems to tally with exactly what you've described: The progress doesn't seem to always show as done for epics without children, but rather…

Hi @Ramya Yarru , In addition to @Benjamin Morgan's suggestion, I'd also recommend taking a look at the following documentation page as it provides quite a comprehensive list of other things that you can check: https://confluence.atlassian.com/advancedroadmapscloud/troubleshooting-missing-issues-1026042894.html Regards,…