Josh Costella Community Champion

Hi @Stephen Neil This is such a great use case for an even greater purpose! So glad to hear that the Atlassian ecosystem helped you and your teams scale successfully. How did you address things like onboarding users into the tools and ensuring long-term adoption? Those can be challenging to accomplish when scaling. 

Becoming a Jira/Atlassian admin changed the course of my life and career. But what makes these tools truly special isn’t because of a cool feature or automation. It’s special because of this community, right here. There’s nothing like it. (Also, Jira Admin Day happens to fall on my birthday so there’s that 😉)

We are glad you're here! And your English communication is better than many native speakers. 😉

Hi @Sydney Peason Welcome to the Atlassian Community! Out of the box, what you are asking for is a bit complex through normal JQL search. However, one saved filter and a dashboard gadget and you can get the results. All I did was create a filter for all tickets assigned to me and made sure to designate they had to have a…

@Jens Prokoph If your users still need to be able to see the tickets in the other projects but just not create, you can make sure the Create permission in the Permission Scheme for those projects is updated to exclude those users.…

Hi @Leonardo Zevallos Guzman Unfortunately, there is no way to do this out of the box. However, I found a plugin that should help you get what you are looking for. You can design a template and it will publish ticket data in designated cells within your table.…

Hi @james_r_anderson Welcome to the Atlassian Community! For your use case, I would consider the following: * https://community.atlassian.com/t5/Jira-Align-articles/Thoughts-on-the-quot-best-quot-structure-in-Jira-to-integrate/ba-p/2250401 *…

Hi @Edward Mossa It depends on what your end goal is. Are you trying to recreate that exact dashboard in your screenshot? If so, that would require a third party plugin like EazyBI or Custom Charts for Jira. If you are open to different display options, then you can recreate most of that via a combination of the OOTB…

Hi @Ronny Birresborn Check out the answers provided here: https://community.atlassian.com/t5/Automation-questions/How-can-I-create-a-parent-page-and-multiple-Sub-Pages-with/qaq-p/2742042

Hi @Eman Khan Check out the documentation here: https://www.atlassian.com/agile/tutorials/how-to-auto-create-subtasks-with-jira-automation

Hi @Christian Meier I would recommend going the Topics route initially and see how that works for your users. You can add multiple articles at once. So, in your case, the topic could be something like "User Manual" and then you can add all the related KB articles. If that doesn't work, your only other option would be to…

Hi @Jan Kouba Can you include screenshots so we have a better understanding of your issue?

Hi @Leonardo Zevallos Guzman If you just want to display the Jira tickets in a Confluence page, you can use the Jira issues macro to let you display all the stories in a table format. You can choose what columns (fields from Jira tickets) are displayed and it will update automatically based on changes in Jira. More…

Hi @Susy Lopez It does not look like more than on Hub is supported right now. However, you could still use the hub as a main landing page and then easily link out to the main department spaces from there. 

Hi @Nathalia Barbosa I was able to get the SLA to behave as it should. But I agree with @Rod , try to utilize a more consistent data point like Request Type.

Hi @Christa Meck If a Confluence page has Jira tickets linked within it, those links will also be reflected in the Jira tickets like your screenshot above. Are you also a full admin in your Confluence Data Center instance? More than likely, you do not have read access to that page or Confluence space. As far as I know, the…

Hi @Sebastian Deggan All the API documentation is located here: https://developer.atlassian.com/cloud/jira/platform/rest/v2/intro/#about

Hi @Julie Beltz You can condition your automations based on the issue type workflow statuses and you can choose more than one at a time. So, the three statuses that fall under the same customer facing status can be selected at once, if needed. As long as the current status of the ticket is one of the statuses you…

Hi @Sebastian Deggan If your team is using a Jira Service Management project you can embed a widget in your site to collect requests/feedback. More info here: https://support.atlassian.com/jira-service-management-cloud/docs/collect-requests-from-anywhere-with-an-embeddable-widget/

Hi @mrajanna89 Welcome to the Community! There are a lot of great free training materials and documentation available. And of course, you can always do what you are doing now with reaching out to the Atlassian Community. I would start here to get yourself familiar with JSM:…

Hi @Ilya I might suggest a different approach for this. You said a Story is created from a Form. I assume the Form is on the "Project Description" issue type? Does the Story always get created when the Form is submitted or is it conditional? If the Story always gets created, the Story will never have a parent already…

Hi @Peter Walowen So, you have a few different asks in your post. I know it may seem overwhelming but try to solve one problem at a time. First, how your projects and boards are configured is very important to ensure you can get the right data to report on. In terms of Best Practices, you'll want to get familiar with this…

Hi @Sofia Grunspan Are you trying to add emojis while editing an old page or a new one? As a test, try creating a brand new page, and then try to add a new one. The option should be there. If it's not, you'll need to reach out to someone with Site Admin access to make sure that feature is enabled.

Hi @Scott McDonald Here are most of them: https://support.atlassian.com/jira-service-management-cloud/docs/learn-about-adapters/

@Vhee Van Hi. They are remote US only at this time. Sorry!

@Dee B Sorry about that. I updated the link. Try again! 

Hi @Saili A few things to verify: * Are all the issues that are dependencies present in the plan? * Are you using the same dependency link type on all the tickets? 

@Jaime Netzer I've delivered (ATP) and attended a live training. 

Hi @Frank Voss Are you not able to see the cross project release when clicking on the release icons in the timeline view? You can see an example here. https://support.atlassian.com/jira-software-cloud/docs/track-releases-from-your-timeline/

Hi @Bill Martin Are you able to post screenshots of your current automations? Feel free to sanitize as needed.