Ste Wright Community Champion

Hi @Tina Cumpston For listeners, it will likely depend if you used the Custom Field ID or the name - the ID won't change even if you change the name. For workflows, I'm fairly confident they also use the ID, but I'd simply give it a test first, see what happens :) Ste

Hi @JJ Microsoft's Power Automate and Jira Automation are two different things. I'd check out Microsoft's documentation on this, check out this page (which also has a link to further documentation): https://powerautomate.microsoft.com/en-us/connectors/details/shared_jira/jira/ Ste

Hi @julia kruse Welcome to the Community :) Is this for Jira or Confluence, given you mention topics? --- Jira If you're watching issues and want to find them all, you can find them via an issue search: * Go to Filters (top navigation bar) > View all issues * Switch to JQL (using the toggle in the upper-right corner) *…

Hi @Daniel Jones Where are you adding users as customers? As a user, are they consuming a license? And are these customers internal or external (i.e using your email domain or not)? A screenshot of where they're showing as a user might also be beneficial :) Ste

Hi @Shawn Jamison Not that I know of, the SLA counter is basing itself on a period of time, and needs to count through that to zero. Couldn't you just shorten the time spans for testing? Ste

Hi @Menotti Minutillo Not seen Automation for Atlas as of yet unfortunately, but you could make the suggestion through here: https://jira.atlassian.com/secure/Dashboard.jspa An alternative might be via API, and whilst I don't believe this is available either right now, it's said to be on the mid-term roadmap according to…

Hi @Joshua When it comes to Apps, it's often best to contact the vendor directly to ask for assistance. Assuming it's this App, the contact options are visible in the support tab. If it's not this app, most apps should have contact details in this tab :) Ste

Hi @Jimmy Trivedi You need to be on a paid plan to modify the Global/Space Permissions, which is where you can make a site accessible to anonymous users (i.e users on the public internet). Once you are on a paid plan: * Go to Settings (cog icon in top-right corner) * Select Global Permissions from the left-hand menu *…

Hi @İSMAİL HAKKI AKYÜZ It's best to contact Trello's support team directly, the option to do so is at the bottom of this help page: https://trello.com/contact#/ This is the public Community, and quite a lot of us are just users like you - but if you can give us more information about what you're seeing, we can try and help…

Hi @Юлия See this help page for how to access invoices/receipts for Trello: https://support.atlassian.com/trello/docs/invoices-and-receipts-for-your-trello-subscription/ Ste

Hi @Manoj Kumar Gangwar I'm not sure if this will work, but other smart values can be made to just how text using .text at the end of the smart value (within the }}) - perhaps give that a try? Ste

Hi @Dorothy Callahan It shouldn't do, form conditions are specific to each form. Could you provide more information about how each form is setup? And what error message is received on the other forms? Screenshots would beneficial here :) Ste

Hi @Bruce Namatame Not seen one yet I'm afraid - Confluence Whiteboards is still in beta, so it's quite early stage for it to be having an uploader. Perhaps send this as feedback to Atlassian? You can do this from a Whiteboard: * Select the breadcrumbs (3-dots icon) in the top-right * Select Give feedback Ste

Hi @Ian Rees The "system filter" refers to one of the default filters on the main search page (Filters > View All Issues), which is also present in Project search pages (select Issues from the left-hand Project menu). Ste

Hi @Tim Sanford You might find limited users have access to the EAP! I'd contact Atlassian directly via https://support.atlassian.com/ and get clarity from them :) Ste

Status Category isn't a date though, you'd need to set a date field (somewhere) to use as part of lead/cycle time (beyond the reports in Jira which use resolution/resolution date directly). Your experience with the above... * Issues having its key strikethrough on boards; * Reports about issues (for example, "Created vs…

And in Spanish (according to Google Translate)... --- De forma nativa, esto no es posible directamente; debe usar soluciones alternativas, por ejemplo ... * Validador: use un validador en la transición de creación de problemas en su flujo de trabajo y limite quién puede crear un problema usando un validador disponible; por…

Hi @Gustavo Barrios Natively, this isn't possible directly - you have to use workarounds - for example... * Validator: Use a validator on the create issue transition on your workflow, and limit who can create an issue using an available validator - for example, if only users with the "Administer Projects" permissions can…

Hi @Mariana Silveira Sales Can you clarify what you mean? Do you mean set it based on the size of the Group dynamically? Ste

Hi @Lucas Minhones Mota Natively, I don't believe you can do this - validators are checking that during the transition, the field's are being modified/populated, so it's all or nothing Alternatives include... * Conditions: Use these to decide if a transition is visible or not, based on one of the fields being populated.…

Hi @Ian Rees There's still multiple reasons for needing the resolution field (some systemic) - two simple ones are: * It sets the resolution date, which is essentially the completion date of an issue for cycle time, lead time, etc * It avoids the need for multiple "Done" statuses Ste

Hi @Tasneem Abdelhamed Automation could do this - you could either... * Create a rule with a Manual Trigger; this can then be activated from an issue view using the "Actions" dropdown list (next to the Status field) * Create a rule which conditionally triggers based on your required parameters, avoiding the need to…

Hi @Tom Marriott Is the text in a specific location in "Description" each time, and near any other text which is always the same? An example of the text in the Description field would be beneficial :) Ste

Hi @MURUGESH S Hard to visualise this one - could you provide a screenshot to show what the issue is? Is this happening for everyone, or just yourself? And is it the same behaviour on different browsers? Ste

Hi @Bas Groeneweg Unsure if this is the issue, but are there more than one field with the same name on multiple Projects? If yes, are those the fields not showing up? Ste

Hi @Chris Castro Apologies for not coming back to this one, but I found a workaround for your need. It's likely you're correct in relation to the "id", I also couldn't find a way to specify the name directly from the smart value - so instead I... * Created an additional user picker field * Entered the ID into there (using…

Hi @Nate Jenks This is possible, although it's a workaround, and you do need a (free) App. --- App - Entity Property Tool for Jira App is here: https://marketplace.atlassian.com/apps/1214509/entity-property-tool-for-jira?hosting=cloud&tab=overview You're going to use this App to find the relevant IDs needed below. You can…

Hi @saroj raut Have you checked your spam folder? If it's not there either, I'd either contact your company's internal Atlassian Admin for more help, or if that's yourself, Atlassian directly via https://support.atlassian.com/ Ste

Hi @Kunal Not sure this is the issue, but do you have these two permissions in those Projects... * Browse Projects * Link Issues ...it's possible the permissions are limiting your options in this scenario if you don't have this access. Ste

Hi @Nate Hodges What is the Issue Type which is the parent of a Task/Bug? Is it an Epic? And are Task, Bug, and Story on the same hierarchical level? Ste