Ste Wright Community Champion

Hi @Arthur Harutyunyan Main page on doing this without Apps is here: https://support.atlassian.com/jira-software-cloud/docs/migrate-between-team-managed-and-company-managed-projects/ Some things I'd consider doing if I wasn't using an App: * Move the data without modifying the Issue Type - then modify it in the…

Hi @Francine - Atendimento AWTI Not that I know of unfortunately. Ste And in Portuguese, according to Google Translate... Não que eu saiba, infelizmente

Hi @sankara Kalagadandu Not sure it's possible to see anytime in the past, unless you've been exporting/storing that detail somewhere. I'd check out the following help pages to see what your audit log shows you: *…

Hi @Sathish Somanathan If your account is inactive, contact Atlassian Support to reactivate it - https://support.atlassian.com/ Ste

Hi @Joshua McCrowell That's a support article for Server/Data Center - in Cloud, the functionality is different. You currently cannot hide the search bar in Cloud, but you can vote for this suggestion here: https://jira.atlassian.com/browse/JSDCLOUD-2488 Ste

Hi @APREMKU6 Not the answer you might be hoping for - but if you have so little tickets being received, is round-robin the best approach? Perhaps balanced workload would be better? Ste

Hi @Dylan Cornelius It's probably quicker to just open each Space and check, given it's a Free instance with minimal storage: * Open each Space * Select Space Settings from the left-hand menu * Under the Manage Pages section, select Attachments * Order each Attachments list by Size (using the title row to toggle the order)…

Hi @Sandesh TM Just to check - is this a condition, or a validator? And which one are you using? Ste

Hi @YB Not sure on this one - perhaps contact the vendor for more help? Support options can be found on their Marketplace listing support tab. A direct link can be found here: https://marketplace.atlassian.com/apps/144/page-approval-for-confluence?hosting=cloud&tab=support Ste

For a simple test, have you tried replicating this with a longer time gap inbetween closing the issue, and adding it to the sprint? Ste

Hi @SandeepSingh R Not a Cron expert - but you could try this: 0 0 * * 5#2 ^ Change the #N to each week of the month Ste

Hi @Kiran Negi (ADV D AA) [X] Have you tried searching for it? I also assumed given it was an approval, that this was a JSM Project - is it? If not, how are you "approving" the issue? Ste

Hi @Lucas Silvera Can I clarify - are you looking for how to create the whole Automation rule? Or how to add additional details from the Incident in the email? Ste And in Spanish (according to Google Translate)... ¿Puedo aclararlo? ¿Está buscando cómo crear toda la regla de automatización? ¿O cómo agregar detalles…

Hi @Ayush Lawania What does the template actually add beyond what's on the Form? Couldn't you add to the original request, rather than deleting/duplicating? Ste

Hi @angela Looks like it's not available on Form linkage at present. You can vote for this via this suggestion: https://jira.atlassian.com/browse/JSDCLOUD-13147 Ste

No worries! If this answer helped, could you accept it? Ste

Hi @Spartans Apologies, I'm not sure what you're trying to do here - what is the specific thing you're looking to achieve? Ste

Which validator are you using? And what custom field type is it? Ste

Hi @[deleted] It depends - these could be Project Admin settings, or Product Admin - perhaps contact your IT Team / Support Team internally? Ste

No worries! If this did help, could you accept the answer? :) Ste

Hi @Chris Campbell I think it might be based on Transition ID - based on... * I created a closed workflow, with two closed transitions to one status * On the board, the first created one was above the second (regardless of opsbar-sequence) * So, I deleted the first one I created, and recreated it * Now, the "third" one was…

Hi @Sebastian Vaitl I don't work for Atlassian, I'm just another user who posts on the Community. I'd either... * Have the end user post on the Community * Have them reach out to Atlassian Support, to see if they can help * Reach out to the App/Integration's vendor, if there is one Ste

Hi @kusum kishore If you had a quick filter per component, clicking on 2-3 components will show issues that have all those components - they act as an "AND" when you select more than one. They cannot currently function as an "OR" unfortunately, you'd need quick filters with each of the relevant combinations (as JQL) to…

Hi @Kunal Thakale A screenshot of the Action "Edit Issue" (the blue item below your branch) is what I'm referring to here. Ste

Hi @Kathryn Gerrell This is how I'd do it with an Issue Security Scheme (with instructions on how to create one): * Go to Settings > Issues * Select Issue Security Scheme from the left-hand menu * Using the "Add issue security scheme" button, create a new scheme * Next, press the hyperlink "Security Levels" on the…

Hi @Patrick Harrity If they're not managed, it's not possible at this time I'm afraid - see workarounds on this page: https://confluence.atlassian.com/jirakb/how-to-change-jira-service-management-customer-email-address-1085190839.html There is a suggestion you can vote for and watch though, see…

I'd contact Trello Support then for further assistance :) Ste

To be clear, I tried it on Server - it doesn't work. Ste

Hi @Vidya Essentially the "unsubscribed" period for Free instances is deactivation - which is if you don't login to your Jira or Confluence for 120 days After this point, you then have 60 more days to reactivate your instance and save your data (180 total), which you can usually do via https://support.atlassian.com/ So if…

I'd still try contacting the vendor for additional assistance, if you haven't already! Ste