Ste Wright Community Champion

Hi @annie You'll need to create the custom Paragraph field first - eg. Last Comment. Then the rule will look something like this... * Trigger: Issue Commented * Action: Edit Issue* Field = Last Comment* Value = {{issue.comment.last.body}} Ste

Hi @Richard Drukenbrod It's the "Edit Issue" action. You can then set to copy data from another field - eg. the trigger issue. The option to copy is available via the breadcrumbs (...) next to a field (once selected for editing). Ste

Hi @[deleted] There's a few factors this depends on... * Are these Team-managed or Company-managed Projects? * Are there any Groups with access to the Browse Project permission? Ste

Hi @Srinivaas This is part of an App - in this instance, Scriptrunner Ste

Hi @Mandy Brooks How many users are listed for the relevant workspace? Ste

No worries :) If this answer helped, could you accept it - so others know it can help them too? Ste

Can you link to the integration you've seen though? Ste

Hi @Rick Muller Not that I know of. But you can clone an entire rule - so you could clone each and then remove the irrelevant parts? You can copy a rule from the main rules list - hover over the rule and on the right-hand side breadcrumbs (...) will appear. The copy option is in this drop-down. Ste

Hi @Luke Collins I can't see any mention of this on the public roadmap - https://www.atlassian.com/roadmap/cloud But there is a suggestion for it you could watch/vote for - check out: ANALYTICS-157 Ste

Hi @Rebecca McCarthy There's no card-level or list-level security natively - it's at a Board level. A possible alternative could be... * Create a Board for all students/classes * Create a Trello card per student, per class. These could be grouped using a label, due date (i.e date of class), or a custom field * Create a…

Hi @JR Lelm As far as I know you can't create Automation through the iPhone app. But you could try logging in from your mobile browser, and creating rules there? Ste

Hi @admin You can do this - check out how to, and what permissions you need, here: https://support.atlassian.com/trello/docs/moving-a-board-to-a-different-workspace/ Ste

Hi @Michael B. Frawley There isn't I'm afraid - once a board is modified it's not reversible without setting it back to how it was manually. Ste

Hi @Bhagya Roy You can't convert a Scrum Board to Kanban - but you could create a new board? Boards are just a visualisation of a Filter - so you could... * Create a new Kanban Board - this can be done from the drop-down list on the left-hand menu, which is through the board name (i.e Mariner Development) * Set the Filter…

Hi @carlos sarrate I assume... * This is a global or multi-project rule * If multi-project, the scope is set to include these 3 Projects at least ...is this correct? Are there any error messages in the audit log when you test the rule? Do the target issue(s) in NPS show any evidence of an action in the issue history? ---…

Hi @Jimmy Tracey I'm not sure this is possible natively; would making the form internal only be an option? If so - Automation and API calls can handle that - https://confluence.atlassian.com/jirakb/forms-automation-to-change-the-visibility-of-jira-forms-on-issue-1283493107.html It might be possible to close the form via…

Hi @renee lauric There's no hold feature for Apps - so usually you'd need to cancel the subscription then re-subscribe (assuming you're on monthly payments). You could contact the vendor though and see if there's any alternatives they can offer - contact options are listed on their Marketplace listing's support tab…

Hi @ingrid_berendt You need to reference the Issue ID in the upload, which allows you to set the Parent also. You'll need this columns at minimum: * Issue Type * Summary * Issue ID * Parent ID ^ The Issue ID can be any number you like (eg. 1, 2, 3, etc) - and is needed on every row. The Parent ID should only be populated…

Hi @aboodram I'm not sure if it will be possible to recover the deleted data, but just in case, I've escalated this to Atlassian (given you're on a Free instance). Ste

Hi @durga prasad This should be possible - rule will look something like this: * Trigger: Issue Transitioned* To Status = Done * Condition: Related Issues Condition* Related Issues = Sub-tasks * Condition = Are present * Branch: Related Issues* Type = Children* Branch-Condition: Issue Fields Condition* Field = Status *…

Hi @Eli Albert Where is the attachment being added from? Is it an existing attachment on the ticket? Or is it coming from a related issue? Ste

Hi @Application Services I'd use Shared Teams. Their use is effectively to allow for multi-plan usage, and have more flexibility because they can be used outside of Plans, added through the Issue View. Adding company-wide boards could have its own issues - eg. the issue limit of 5000 issues in one Plan. Ste

Duplicate question - see: https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Zephyr-Scale-Security/qaq-p/2581651 Ste

Hi @Sagar B R I don't think you can (at least easily) - SLA and dates are tracking as an absolute. Is there an issue here though? Couldn't you raise this in your reporting as an accidental opening (with proof)? Ste

Hi @Guy Rouillard Have you tried creating it from this page: https://www.atlassian.com/software/jira/pricing Otherwise (given it now exists), I'd try contacting Atlassian Support for more help. You can contact them from this page: https://support.atlassian.com/contact/#/ Ste

Hi @Bethany Vayda I'd contact Trello Support directly for this one - you can do so from here: https://trello.com/contact#/ Ste

Hi @Dominick Marino There's a range of DevOps triggers - check out this help page for a list, under the DevOps section. This includes deployment triggers. Ste

Hi @Brian Jennings This is possible. The rule is best added from within the JSM Project. Then it would look something like this... * Trigger: Issue Created * Condition: Issue Fields Condition* Field = Request Type * Condition = equals * Value = Type Here * Condition: Issue Fields Condition* Field = Field Here * Condition =…

Hi @Rick Muller Cron looks correct - I tried it in a Scheduled Rule and it accepted it. As a simple first step, try recreating the rule - see if that helps. Ste

Hi @Zaldy Parian You'll need to use the Option ID when using an Emoji as the option. To get the Option ID: * Go to Settings > Issues > Custom Fields * Locate the "Issue Colour" field * Press the breadcrumbs (...), and select the option Contexts and default value * On the next screen, select the hyperlink Edit Options *…