Ste Wright Community Champion

Hi @Leanne Chesser Is there an option where the Board is duplicated in your Workspace, and then moved to another Workspace? See this help page: Boards You can even copy entire boards! Open the board's menu, then click More and choose Copy board. When a board is copied, we'll copy cards and their descriptions. We don't copy…

Hi @[deleted] Is it your account or the product itself? You should contact support to reactivate - you could try contact... * https://support.atlassian.com/contact/#/ * https://www.atlassian.com/company/contact/purchasing-licensing#/* Select Your Account > Reactivate subscription Ste

Hi @Mario M This is possible using Trello. Assuming the Board would be status-based, for the categorisation you could either... * Use Checklists - although you might want to use these for sub-tasks to complete * Use Custom Fields - these are only available in paid plans; see pricing options on this page --- Another…

Hi @Yura Hayrapetyan Whilst it's not possible to show the Sub-tasks on the portal natively, one option would be to provide information from the Sub-tasks on the main ticket using Automation For example if a Sub-task is closed, add a comment confirming this to the main ticket. What kinds of information would you like the…

Hi @Jar Lady Just to confirm, do you want Automation to auto-close these issues? Could you share your current rule(s)? --- Just to note, it's probably best to... * Create 2 separate rules* One to close the Epic based on Stories closing * The second to close the Stories based on Sub-tasks closing * Allow the rule which…

Hi @Vera Valshonok This should be possible - what I would do is... * Add some examples to a Knowledge Base page (in Confluence) * Link to those examples from the Form I assume you're using the actual Forms functionality, is that correct? --- If yes, you can add a hyperlink directly into the form (without a field), you…

Hi @Nathalie Chiva You could also try contacting the vendor - contact details are on their Marketplace vendor page - to see if they are bringing this App to Cloud in the future? Ste

Hi @gavin.langford Is this definitely related to Statuspage? Or another product (like Jira)? Potentially, it could be linked to an error other users are seeing in Free instances, where it reports there are no available licenses even though there are. Check out this question, and let us know if it seems related. ---…

Hi @Andrew Kliuiko Welcome to the Community :) This is a known issue, which has been noted by an Atlassian Team Member on this question: https://community.atlassian.com/t5/Jira-Software-questions/Incorrect-quot-No-users-left-quot-notification/qaq-p/2655508 I'll close this one, but feel free to make a comment on the linked…

Hi @Sponge Tech Solutions Welcome to the Community :) This is a known issue, which has been noted by an Atlassian Team Member on this question: https://community.atlassian.com/t5/Jira-Software-questions/Incorrect-quot-No-users-left-quot-notification/qaq-p/2655508 I'll close this one, but feel free to make a comment on the…

Hi @Theresa Gerhäuser You can do this... * Trigger: Field value changed* Field to monitor = Sprint * Condition: Issue fields condition* Field = Issue Type * Condition = is not one of * Value = Epic, Sub-task * Branch: Related issues* Type = Parent* Branch-Action: Edit Issue* Field = Sprint* Value = Copy Sprint from Trigger…

Hi @George Buckland You can't view all of them in one big list, as they're in two separate Workspaces. You should be able to view all the favourites together though in the Starred menu on the top navigation bar. Any board you "star" as a favourite should appear in this list, regardless of the Workspace it belongs to. Your…

I'll mention it to them also, with a link to this question :) Ste

Hi @Phil Bustin A few days later by now, but I checked the new issue search view. Issue search is available, and Save filter is to the right of the search bar, near the Basic/JQL toggle. Save filter becomes a drop-down when modify an existing filter, offering the options Save changes and Save as a copy. Ste

Hi @Nida khalid I assume based on your most recent question, you've been able to sign-up for the exam? :) Ste

Hi @Rob Lofthouse I've removed the email addresses from your last response; this is a public forum, best to not post your personal info :) I'd contact Trello Support for further assistance with this one - you can contact them here: https://trello.com/contact Ste

Hi @Maeneth I assume these would need to be dynamic (i.e per day, based on that day)? You could try using startOfDay() and endOfDay(), and use hour parameters to find the issues created at certain times? These should look like this... Shift 1 = from 5:00 AM to 9:00 AM * created >= startOfDay(5h) and created <…

Awesome, glad it now works :) - there must have been some data in the original test issues causing the 2w value. If this answer helped to solve your query, could you accept it? That helps others who find this question in future know it could help them too :) Ste

Hi @Klodian Dima You can do this by using a trial Data Center license to make your site "active" again. You can see more information on this help page: https://support.atlassian.com/migration/docs/migrate-to-cloud-with-an-expired-server-license/ If you're on an unsupported version and don't have active maintenance on your…

Hi @Nida khalid I don't know this for sure, but I'd assume the course will be available from within https://university.atlassian.com/ I'd check in there first to see if it's now available to you. I'd also check your emails to see if they've sent instructions there. You might need to wait a few hours and see if anything…

No worries! If this answer (and @Rasmus Wulff Jensen's helped), could you accept them? That helps others who find this question in future know these answers can help them too :) Ste

Hi @Lior Perhaps test it on a clean set of data - i.e no estimates populated at all, and see if it still defaults to 2w? And ensure... * You're setting both the Original and Remaining Estimate in the rule's Action * You've deselected the Include subtasks checkbox in "Time tracking" on the parent, as the rule is now adding…

Hi @Mahdi Challouf You can't do this natively. But, you mention Scriptrunner in your tags. If you have this App, you could use Behaviours to rename the field's name on a screen? See how behaviours work here: https://docs.adaptavist.com/sr4js/latest/features/behaviours Ste

Hi @Vivek Muthusamy You can upgrade plan levels via https://admin.atlassian.com/ * Select your Org (if needed) * Select Billing from the top navigation bar * Select the Manage hyperlink next to Jira Software * On the next screen, select the Change plan button * Follow the steps to try it free, before it moves to a paid…

Hi @Aleksandar Gocev Not that I know of natively, at least not via the GUI. What's the need here? What are you trying to achieve? An example of your scenario would be beneficial :) Ste

Hi @Lior Was Original Estimate NULL at the time at parent-level? If yes, are their estimate values in any of the other Sub-tasks? --- Also, what's your default time unit? To check this you'll need to be a Jira Product Admin, and then... * Go to Settings (cog icon in top-right) > Issues * Select Time tracking from the…

Hi @Christian Can I confirm the logic here... * You're tracking time spent vs original estimate * And, if the time spent is higher, you need a field populated confirming why ...is this correct? --- Can I clarify... * Is the transition to "Closed" an open transition (i.e all <> all), or a closed transition (from one single…

Hi @rajp Some useful links and information, for your reference :) --- In terms of how many billable users you need, this will depend on whether any of the 21 members could be single-board guests. These guests are free on paid plans. See more information here: *…

Hi @Andy Thelwell I'd double-check you don't have a personal space first: * Go to Spaces (top navigation bar) > View all spaces * Filter the results to Personal * Search for your name --- If there isn't one there, your company might have them switched off via Global Permissions You should contact your IT Support team to…

Hi @Lior I found this rule works... * Trigger: Field value changed* Fields to monitor = Time tracking * Condition: Issue fields condition* Field = Issue Type * Condition = equals * Value = Sub-task * Branch: Related issues* Type = Parent* Branch-Action: Edit Issue* Field = Original Estimate* Value…