Ste Wright Community Champion

Hi @Corey Yovich Not sure of a method to do this using a pie or bar chart, unless you create one per project based on status! For a simple method, you could do as follows: * Search for all relevant issues for your dashboard. If this is all issues in Jira, search for "ORDER BY created DESC" * Press Save and provide a name…

Hi @Chris Thomas This looks like the new issue view; is that correct? There is a bug in the new issue view which is causing it not to adhere to the global date and time settings. You can follow that bug here: JRACLOUD-68381. The bug does say it's only the Backlog view but subsequent comments mention this is across the…

Hi @[deleted] Fair point; if I'm honest given it won't behave as requested it could be by design or it could be a bug. Without knowing either way, I'd contact Atlassian Support and get them to advise :) Ste

Hi @Emily Daniel You can - as a Site Admin you can: * Go to Jira Settings > Manage Apps * Select Portfolio Hierarchy Configuration from the left-hand menu * Add Story to the same level as Epic * Next, go to Jira Settings > Issues * Go to Screens, and locate all screens which are used by the Story issue type * Add the field…

Hi @[deleted] I tested this in our instance and it worked fine; I only had to add in the field(s) under "Time Tracking" and Original Estimate plus Remaining Estimate did appear in their own tab in Classic View. Does this not work for you? This is only in the Edit and Create screens though - Time Tracking appears in the…

No worries - it was very useful for me too! :) Ste

Hi @Joe Gaudet You can share a static view of your roadmap by pressing Export in the upper-right corner and exporting an image of it. You can also visualise a view of your roadmap in Confluence which would avoid the need to login to Jira. Something worth testing here is whether a roadmap in Confluence can be viewed by an…

Hi @Jamil Rahimov You can restore the pages but they'll be added to the root of the space. You'll need to reorder pages as above in step 3 to get them in the right order. See how to restore deleted pages in this help page. Ste

Hi @LarryBrock I've got limited experience here but I found this article which details the basics on Jira Align hierarchies. The questions in this article also appear to suggest the only link between Portfolio and Align is that they pull data from the same source, and this help page suggests they follow more closely the…

Hi @Dave Anderson Not in Server as far as I know. There is a suggestion for this - see CONFSERVER-28959 - although it is almost 7 years old. I'd suggest a Marketplace app is your best option - such as ViewTracker. Or you could try using Google Analytics. This isn't something I've tried but this answer has some suggestions…

Hi @Jamil Rahimov Simple things first! Have you deleted the Home Page at all? A space needs a home page and to have all subordinate pages to sit below it in order to have the page tree in the side-bar - to check if you have one: * Go to Space Tools > Overview > Space Details * See if Home Page has a page within it - if…

Hi @[deleted] It depends on what kind of scenario you're scripting for. I would suggest starting on Scriptrunner's wiki - click here to view it - you could achieve this with a listener or post-function, both of which have instructions and examples within their wiki :) Ste

Hi @Arpita Votes is on the screen by default - in Classic View, this is in the People section on the right-hand side. In the New View, voting is not currently possible from the issue page - but vote for the suggestion to add this here: https://jira.atlassian.com/browse/JRACLOUD-71251 This means voting is not yet accessible…

No problem :) I've added some suggestions to my comment above that users have provided which you can vote for. Here you can also check their progress and see if they're being prioritised or built. Ste

Hi @Pedro Moreira I'm going to assume you're using Next-Gen? If so, this isn't possible at the moment - roadmaps are specific to one project only and the Epics cannot be displayed on other project's roadmaps / boards. These suggestions would be ones to check and vote for if you need this functionality: JSWCLOUD-17452,…

No problem; appreciate not what you were looking for but as I say, look to future-proof your environment to avoid these issues in future :) Ste

It's been a while since I increased licence tiers in Server but I'm pretty sure it will tell you how the increase will impact your purchased apps on a pro-rata basis. But in effect yes - when you go to the next tier you will need to increase the tier for all apps to match. Ste

Hi @Dawid Tomkowiak You're in a Next-Gen project if these are the options you see - for Next-Gen, you can edit the workflow from the Board itself. There's a "+" button in the column next to the last one, press this to add a column thus adding a status in the flow. The last column in the board is treated as "Done" so ensure…

Hi @palesa This would usually point to a field which was not visible on any of the screens in the target project. During Step 3 of an issue move, there is a screen which comes up to tell users when a new field is on the target project. I think it also tells users where data will become blank due to it not being on the…

Hi @andy This usually points to a required field within your instance / project - do you have a field "Approvers" within the project and issue type you're trying to upload? A simple method to check for required fields at creation is to: * Go to Create and select the project / issue type * Add a Summary and press Create -…

Hi @juanmiarelance Your app licence pricing will increase with an increase in licensed users. You can view how much each tier costs on the pricing page of each app on the Marketplace - for example, see here. You won't be able to just increase licences on Jira itself - all apps used on the platform must also match the same…

Awesome - with Limited you should be able to see the projects even if you're not a member of them, but will be restricted to viewing and commenting unless added as a project member. Ste

Hi @palesa When you say moved from one board to another, do you mean moved from one project to another? If it's board - then it depends where you're trying to view the data. For example if it's in the issue detail panel (which appears on the right-hand side) - you could try: * Press Options (3-dots icon) > Board Settings *…

It might have been a personal space - if so try this answer. Ste

True @Joe Pitt! I'm quite sure this is ON by default - but for completeness, it is something worth checking if this doesn't work for you - to check this in your org: * Go to Jira Settings > System > General Configuration * Check the setting "Allow Unassigned Issues" is ON * If not, press Edit and change ^ If you want to…

Do you see any "Recover Permissions" options against any spaces? Ste

Hi @[deleted] Two potential options. If this is a Classic project, check the permission schemes: * Go to Jira Settings (the cog icon on the left-hand navigation bar) and select Issues * Select Permission Schemes from the bottom of the list * Click on the "Default Software Scheme" - this should be the scheme your projects…

Hi @Alessandro Mastrogiacomo You should be able to recover the permissions for a Space with no actual users assigned as Space Admin. Instructions can be found via this link. Ste

Hi @Bob You'll need to do this in two parts - the first part is giving the group view access to the space: * Go to Space Tools > Permissions * Press Edit Permissions under groups * Provide 'confluence-sav' with the permission "View" under the first section ^ This gives the group access to view the space, see it in the…

Hi @Ersen Geyik To remove the default assignee you'll need to be your Project's Admin and then: * Go to the Project Settings * Choose Details from the left-hand panel * Scroll to the bottom of this page and change the Default Assignee to "Unassigned" * Press Save Details Ste