Ste Wright Community Champion

Hi @dianna Yes - the option I mentioned a few comments up. Ste

Hi @Isabel Gomes This question was from prior to Advanced Roadmaps being released in May 2020. In Jira Cloud, there is no export function on the new interface yet but is in the works - see this comment for clarification. For now, you'll need to change back to the old interface to use export, as described in the original…

Hi @Kostiantyn Koval It depends on your individual instance's configuration. There are options for Project Admins to manage certain aspects of their project - such as screens - if these screens are not shared amongst other projects / transition screens. But if your team has chosen to centralise this administration, that's…

Hi @sbparreira Like above, have you checked your permission scheme for this project to ensure the site-admin or relevant admin group has the correct permission to Manage Watchers? If you do, an "Add Watchers" option should appear at the bottom of the menu in your screenshot. Ste

Hi @[deleted] Issues should disappear from both the backlog "Board" section and the board itself when they've been in the right-most column for over 14 days. The alternative is to clear these manually - to do this: * Go to your Next-Gen Board * Scroll to the right-most column and select the options icon (3-dots) which…

Hi @Netali Jakubovitz If this is for Next-Gen, then it will display the due date by default if you're grouping by that statistic - to do this: * Go to your Next-Gen board * In the top-right, select the drop-down next to "Group by" and select Subtask * Ensure you have due dates added to your Subtask issues ^ Using this…

Hi @Laura Bier There isn't a native method without an app at this stage to search with dynamic sub-queries. Your alternative would be to: * Locate all the Epics with the specified component * Search for all issues which are children of those Epics - i.e "Epic Link" in (XYZ-1, XYZ-2, XYZ-3) It would require a manual update…

Hi @Laura Bier Does the above answer not cover this need? Ste

Hi @Rodrigo B_ Schmidt It's not possible to restrict visibility of fields - just issues themselves (using issue security). Field-level security has been suggested before but it would require a significant work commitment and complexity - see: JRASERVER-1330 There are open suggestions though if you'd like to vote on them -…

Hi @Wesley Ingwersen Sprints are not tied to a specific project like components or versions. They're not tied to a specific board either. It's the board filter which governs which sprints will show up in a Scrum board. So if you have two boards where the filter allows the same issue to appear, it visualies the sprint the…

Hi @Patricia Campos There's a high-level comparison in the article linked to in the original post - see: https://support.atlassian.com/jira-service-desk-cloud/docs/what-are-jira-service-desk-next-gen-projects/ Or more detailed information in these…

Congrats @Nic Brough -Adaptavist- ! This is awesome and very well deserved! Ste

Hi @Kai , @Breton Tillinghast One option I have found (which still uses headers) is to: * Create a title - such as "Anchor 1" somewhere on the page * Make it Header 6 (the smallest one) * Make the text in the anchor the same as the background of your page ^ This way, you can add an anchor somewhere on the page without it…

Hi @Penguin Not that I know of - Confluence Cloud now just has anchors within the titles rather than from any point on the page. If linking to the page itself (rather than an anchored title) isn't sufficient - have you considered: * Create a new title called "Top of Page" at the top of the page * Make the title H6 - to…

Hi @Kostiantyn Koval Your question might be answerable from within the Community or Atlassian's own Knowledge Base which is why they direct you here first. If not, when you contact support (from the green button at the bottom of the main page), it'll direct you to a support form. It does offer to take you to the Community…

Hi @Rich Moll What do you mean by go away again? The field wasn't available to be chosen? Ste

That's great @Ron Saavedra - if this worked for you, could you select "Accept Answer" at the top of this thread to show others this is the answer to look at? :) Ste

Hi @Scott Gray The screen layouts for Next Gen are via Project Settings > Issue Types > Bug - but, the above doesn't apply to Next Gen. I gave this a go in our environment - this is what I did: * Created a CSV with two columns - Summary and Issue Type * Listed "Bug" in the issue type column * Uploaded via the user CSV…

Hi @Beth Nimmo You can roll logged time on sub-tasks to the parent - such as a Story or Task. There's not a further option to roll up stories or task logged time to an Epic though at this stage in standard Jira. Like @Joshua Sneed Contegix suggested, apps like Epic Sum Up or Agile Docs can do this. Or you can vote / follow…

Hi @Vivek Goel I'm quite sure this is related to ranking. If you reorder issues in one plan via Advanced Roadmaps - once saved, this will modify the ranking across all of Jira (including other plans). This is like when you have an issue in two different board backlogs - if you move it in one backlog, it moves in the other…

Hi @Kostiantyn Koval Does this happen just for yourself or other users within your organisation? And have you tried contacting your Jira Admin / Site Admin (assuming this isn't yourself)? This isn't a common issue I come across so might be something specific to your Cloud instance which can be reviewed via an Admin and…

Hi @[deleted] Advanced Roadmaps is the new name for Jira Portfolio and is accessed from the main navigation bar. On the navigation bar across the top of the page, locate the option "Plans" to get started with Advanced Roadmaps! The Getting Started guides will help here. Ste

Hi @Rich Moll It looks like you're using the New Issue View on a Classic Project. The field should appear - can you check first if the issue being viewed is an Epic or a standard issue type? Epic fields behave differently depending on the issue type: * Epic Name: The name of an Epic - so only shows on Epics. Hidden on…

Hi @Mary_Scimone It's not specifically what it's designed for - Advanced Roadmaps is a reflection of work within Jira. You could do this in theory - for example: * Create a new Jira Project "Roadmap" - but add no Jira issues. Ensure this project has all the required hierarchical issue types within your Plan configuration.…

Hi @Nile_Mobility According to this page - Atlassian uses back-ups for disaster recovery rather than end-user deletion. It does mention at the bottom of the page however: On rare occasions, our Support team can help recover core repository content only, as long as the deletion happened within the last 7 days. We are unable…

Hi @sriram r Epics aren't usually in a sprint as they're in the Epics Panel rather than a Backlog (although it's not entirely impossible to add a sprint to an Epic). Could you provide a screenshot of the Epic in the sprint report? ----- You can check if an Epic has had a sprint applied - and remove it - via the issue's…

Hi @Zack Lindberg It is possible - but only in classic view. You're using the new issue view based on these screenshots where there is no option to roll-up sub-task time tracking to the parent. If you're using a Classic project, you can disable the new issue view to allow you to access these controls: * Click your user's…

Hi @tomas You can use NOT prior to the query itself to find issues that don't match a filter - so for example: issueFunction NOT IN commented("by user.name") AND issueFunction IN commented("after -24h") ^ This query locates all issues which have NOT been commented on by a specific user and received a comment within the…

Hi @Nikhil Singh This is not possible via standard Jira - but an app which enhances JQL search functions will be able to do this, such as Scriptrunner. For example, if you're using Jira Server/DC, Scriptrunner's JQL would look like this: issueFunction in commented("by user.name after 2020-01-01") ...or if you're on Jira…

Hi @Emily Reisdorff Not that I know of - but there is a Chrome / Firefox extension which can help stick a card to the top of the list. See Trello Improvements. You would need each user to get this though. There are also some other workaround options in this answer here from another Community question :) At our business, we…