Ste Wright Community Champion

Hi @Simon Lee The instructions on this help page should work - it just depends on which user experience you have. For ease, I've included some instructions below. You'll know which experience you're in from... * In the old experience, there's toggles (green tick when ON) * In the old experience, the Admin bar has the blue…

Hi @Nelson Harris I found another answer from an Atlassian Team Member which might be good to check out - see this answer If this doesn't help, I'd recommend contacting Trello Support Ste And in German (using Google Translate...) Ich habe eine weitere Antwort von einem Atlassian-Teammitglied gefunden, die Sie sich…

Hi @Lavern Dowsley Did you use these instructions? If so, these are for Data Center, not Cloud - so aren't necessarily relevant I tried this with a few field variations - and the tabs stayed visible regardless of the field type, or if they were empty or populated. This is what I did... * Created a Screen, with fields in…

Hi @ilatypov Have you tried any of the suggestions listed on this answer? Ste

Hi @Ben Weisman Whilst it's not a built in feature - view/vote for it here: JRACLOUD-27594 - I do find this JQL works some of the time... comment ~ "<<User ID>>" ^ To locate the User ID either... * Go to People > Search people and teams * Search for the user you wish to include in the query * In the URL bar, copy the ID -…

Thanks for posting this Christian! This could be useful in future if another user has this question, and finds this answer! Ste

Hi @Adil Məhərrəmov The Trello pricing page states the following... $5USDPer user per month billed annually ($6 billed monthly) So for example... * If you pay annually, the amount is $5 per user, per month (i.e $60 per year) * If you pay monthly, the amount is $6 per user, per month (i.e $72 per year) You can upgrade your…

Hi @Michel Leclerc Not sure I understand, can you clarify what you have purchased? Ste And in French (using Google Translate)... Je ne suis pas sûr de comprendre, pouvez-vous préciser ce que vous avez acheté ?

Hi @Mariam Hovhannisyan I'd contact Atlassian Support as a next step - let them look into this on your instance specifically. Let us know if you find a resolution :) Ste

Hi @Rob Horan There could be a potential workaround... * Create a Cloud instance - such as a trial instance, or a blank Sandbox * Migrate the one Project you want to export to the new instance using these instructions * Export from the new instance * Delete the instance (or, keep it on a Free licence for future use) Or you…

Hi @Matt Lane Even if a Jira field is modified through the form? On the Forms on our instance, when I modify a Jira-linked field through the form, it shows in the History that I modified the field itself directly. Perhaps a screenshot of an example History would be beneficial here :) Ste

Hi @Shauna Corbitt It might be possible with an Automation App - do you have one? Such as Automation for Jira, or Scriptrunner? Although I think it would be easier to either... * Place the list in a custom field, and set it using default field values * Use a checklist App from the Marketplace - this would be a more…

Hi @Ильин Егор Егорович Looks like this was released in 4.21.x - see the release notes You'll need to upgrade your Jira Service Management product to use these settings. Ste

Hi @Ishna Saran As far as I know - you can't. Multi-line text fields aren't possible to display on Advanced Roadmaps plans (probably as they'd elongate the page too much). There are feature requests for this you can view/vote for: * https://jira.atlassian.com/browse/JSWCLOUD-21296 *…

Hi @Kavya Janiwarad Using Automation, I think the Manual Assignment - Warnings option I listed above is the best version I can think of. Aside from that, I don't know of any other good options for this need. You could check out the Marketplace though, and see if an App can fulfil your requirements? Let us know which…

Hi @rvaneerd What did Atlassian Support say? As far as I can see, the JQL looks accurate. Are there any other exceptions like QCP-2961? Ste

Hi @Ilona van den Ende To locate the Allow customers to create accounts settings - you need to be a Jira Admin, and then... * Go to Jira Settings (cog icon in top-right) > Products * Select Customer Access from the left-hand menu These settings are in there :) For your other query, it looks like I used a Team-managed link…

Let us know what solution you end up with :) Ste

Hi @ray scott To add, I don't think what you're looking for is going to be possible natively without a lot of filters. You could technically... * Create a table in your desired format * Place a Jira Filter macro in every cell (for Sub-tasks) * Then for the Sub-tasks...* Search for the New York Sub-task in every Jira Filter…

Hi @Reda Menčikovaitė Project manager This is a relatively new tool - but it should work. Like anything in beta, I would read the page I linked you to in detail, and test it, to ensure it meets your criteria :) Edit: I gave this a go on my environment between our Sandbox and Prod. I did only move a Project across (no new…

Hi @Afonso Henrique Rodrigues Alves I'd contact the Jira Admin for both issues - they could also check if there's a reason the button isn't working, and contact Atlassian if there's an issue with this instance specifically. To locate a Jira Admin for this specific site, it depends what type of instance this is - for…

Hi @kedar pan I'm not sure exactly how to do this one - you could possibly use a scripted field, or a listener? I'd suggest you try to contact Adaptavist Support for assistance - see contact options here: https://marketplace.atlassian.com/apps/6820/scriptrunner-for-jira?hosting=server&tab=support Ste

Hi Andrew, No worries, glad you found the right resolution :) Thanks for coming back to the Community to clarify the issue! This could help others who need this setup in future. Ste

Hi @Kris It needs to be a Global Rule in this instance. This is because the Target Project - i.e where the Issue has been moved to - is no longer your Project, so you no longer have permission to set automations against the Issue. A Jira Admin will be able to help you create this :) Ste

Hi @Brad Lynch Did you get this to work? You did ask for instructions above - these are below. This is an example of how you could do it. In summary, we will create: * A Board, and a Filter for one Issue at a time to display * Automation Rule 1 - which will link all Issues together * Automation Rule 2 - which will bring…

Hi @tmaliszewski Can you clarify Mark's comment below - is this a Team-managed Project? The field name would be People rather than User Picker if it is. If yes, then it's not currently possible to set this field via Automation - see this help page for more information. The feature request for this can be viewed…

Hi @Sheri Maxim Not that I know of, see the comment I posted above yours for the reason why, and alternatives :) Ste

Hi @apta vdadi I assume you mean your own Atlassian Support team. If yes, then the Team option in the People menu can't be used for assignment, only mentions, etc. You'll need a custom field for the team - such as... * Team - the field used in Advanced Roadmaps (Jira Premium required) * Group Picker - and create a user…

In case anyone was as intrigued as me! https://community.atlassian.com/t5/Off-topic-discussions/Friday-fun-funniest-pic-ever-taken-by-you/td-p/837994#M2455 Ste

Hi @Steve Abrahall It might be worth discussing your specific scenario with Atlassian Support or the Cloud Migration Team, as some of this can depend on your location and needs. I think it's also worthwhile calling out... * Data Residency: This help page details what AWS regions can be used for data residency, and what is…