Ste Wright Community Champion

Hi @aray729 This can happen if you are over your user limit - how many users is your maximum on Bitbucket? Or are you paying per user, per month? If you're unsure from your billing page, I'd recommend contacting Atlassian Support who can investigate further - https://support.atlassian.com/contact/ Ste

Hi @Bola Akindele What's the segregation of duty program within your Atlassian instances meant to do? For example is it looking for... * Unnecessary Groups or Project Roles - eg. Roles which do the same thing across all Permission Schemes? * Conflicting platform administration access - eg. Admins in teams who shouldn't…

And in Portuguese (according to Google Translate)... Isso provavelmente vai depender de como as permissões de cada Diretoria são definidas. Para verificar as permissões de um quadro (talvez você precise ser um administrador do quadro ou entrar em contato com um) - você pode: * Abra o menu do quadro do lado direito. Para…

Hi @Lídia Costa This is likely going to depend on how each Board's permissions are set. To check a Board's permissions (you might need to be a Board Admin, or contact one) - you can: * Open the right-hand board menu. To do this, select the breadcrumbs (3-dots icon) in the top-right of the board * Next, select "+ More" *…

Hi @Stuart Curran Not that I'm aware of - you can't hide/disable a field as such, you'd have to delete it. If you do delete them though, it also removes all the data in that field - and there is no way to undo this deletion/removal of data. I would recommend either... * Moving the data to system fields and/or custom fields…

Hi @Keith Alexander Is this happening regularly, or has this just happened in a recent time frame? It shouldn't do this by default as far as I know - I couldn't find many other questions on this for Cloud, but did find this question that suggests email delays have previously been due to an issue with Atlassian's ESP,…

Hi @Amy Burger I've assumed this is a Company-managed Project from the question's details - let us know if it's Team-managed. There's a range of reasons why a transition might not be visible. The most common ones are: * Transitions: There are no inward transitions to the Status from other Statuses * Conditions: There are…

Congrats everyone :) Ste

Hi @Karen Kelly Edit: Awesome, glad you found a way to do this :) Ste

Hi @rin napo As far as I know, you can't do this natively - the link card is more like a "placeholder" than a regular card, so doesn't have all the same functionality (like labels). You need to convert it to use labels. I've also not personally seen an alternative which would allow for a hyperlink in the title of a regular…

Hi @Megan Hutchinson Natively, you can't delete users in bulk - there is a feature request for this though you can vote for/watch - see: ID-6206 There are a few alternatives though, including... * Use this free App, called BulkOps * Use the REST API * Use another App from the Marketplace (note - some are paid) - for…

Hi @Alexandra Wayne Harper Just to clarify - are the UX Issue Type, and the Epic Issue Type set at the same level in the Issue Type Hierarchy? If yes, and you're looking to show both Parents and Tasks/Sub-Tasks in the same plan, then they will be grouped as "with Parents", and "without Parents", as per your initial…

Hi @Triumph Support Automation Rules can be two different types: * Single Project: Automation Rules within one Project - these do not count towards your execution limit * Multi-Project/Global: Rules which are applied to multiple Projects, or Globally across all Projects However, for your specific use case - i.e... * If a…

Hi @Max Berg I'd suggest... * Creating a Workflow which tracks the stages a Task goes through end-to-end * If each of these stages is also an Epic - consider if this is the right approach, as the Tasks would cut across "all Epics"* For example, the Epics could be grouped per product, or per release, etc * Epics might also…

Hi @Suma Pralhad Kustagi I assume you mean KanBo - which is a separate platform? If yes, I've not seen a Marketplace App that does this - I'd consider looking for... * A middleware/automation app which can help link the two platforms together - such as Zapier * Utilising API calls to send data from Jira to KanBo * Export…

Hi @Gregory Machin Could you provide some specific details about the rule and how the Tasks are generated from the Parent, and linked back to it? It doesn't need to be the whole rule, just a sample of it :) To use separate rules, you'd need a method for the "Child Rule" to identify the parent and link back to it. Is there…

No worries :) If this answer helped resolve your query, could you accept it? This helps other users who might find this question in future understand the answer can help them! Ste

Hi @Triumph Support Yes - as long as you have Jira Data Center, not Jira Server (these are two different products) See the release notes for this here: https://confluence.atlassian.com/jirasoftware/jira-software-9-0-x-release-notes-1142227613.html#JiraSoftware9.0.xreleasenotes-jira_automation Ste

Hi @Cole Simonson As Josh has mentioned, this is not possible at this point - as field customisation on cards is not yet available (see JSWCLOUD-17336 ) There is a workaround though using Labels - which are visible on Team-managed cards on a board. You can use an Automation Rule to change the label depending on the Status.…

Awesome work everyone! Thanks for representing the needs of our Community. Looking forward to seeing what is achieved in 2023 :) Ste

Hi @Triumph Support You can do this - but you'll need to use webhooks, rather than other more basic Actions like Create Issue. This is because even though the two instances are linked, they're still two separate instances. Similarly, the "Automation" feature will need to be active on both instances (this is native to…

Hi @phisa I would recommend exporting / importing the Confluence Space via XML, if you're looking to keep the Confluence Pages' formats, etc. It might be easier to split the Confluence Space(s) in your source instance, so each Space has only the pages you wish to export/import into the destination instance. You haven't…

Hi @Gregory Machin There isn't a trigger which "calls" another automation rule, but you could set the Parent Rule to make a unique modification on an Issue (eg. add Label, etc), which is the Trigger for the Child Rule to activate (eg. Field Value Changed Trigger). To allow one rule to activate another - you also need to…

Hi @Ylan Muller You could look for a feature request to vote for/watch in relation to this? For example, AUTO-74 - or create your own feature request here from this page: https://jira.atlassian.com/secure/Dashboard.jspa Ste

Hi @Bhaveesha Khatri In a Team-managed Project, the users will need some level of access to create Issues - see how permissions work in this help page Is that what you mean by "Send Issues"? I would try modifying the access permissions to the Project first, and see if this changes who is available in the Requestor field.…

Hi @Richard Williams Do you mean all Issues where Sprint is empty? If so, this should work: sprint is EMPTY Ste

I think this might be the case! I tested this, using this JQL: project = TEST ORDER BY created ASC, priority DESC ^ The Priority looked like your screenshot @Bas de Geest (out of order) - but the created date was in order based on date and time. So technically, I think this is working correctly. --- There is a workaround…

Hi @Laura Anderson Can I confirm which CSV Import tool you are using? * Is it via Filters > Advanced Issue Search > Options > Import Issues from CSV? * Or, is it Jira Settings > System > External System Import? You need to use (2) for updates. If you are using (2), assuming this is for one Project, your CSV file will…

Hi @Eliyahu Klein If you're not using a Sprint Trigger, I don't believe it's possible to locate the active Sprint via smart values. There is a feature request for it though - check out AUT-648 Ste

Hi @darshil trivedi It doesn't appear that setting the Approver Source to "Reporter" is possible. You could use Automation though to populate the "Approver" with the Reporter. The rule might look like this... * Trigger: Issue Transitioned* To Status = <Approval Status here> * Action: Edit Issue* Field = Approvers* Value =…