Ste Wright Community Champion

Hi @Yash Pradhan You can do this using an External System CSV Import. You'll need to be a Jira Project Admin, and then... * Go to Settings (cog icon in top-right) > System * Select External System Import from the left-hand menu --- You will need to set the CSV up as follows: * You need to upload one "dummy" issue per value…

Hi @Mark Tucker One option is to just deactivate the users, rather than delete them? Ste

Hi @Yan Wittmann Was it a Company-managed or Team-managed Project? And was it Software or Work Management? If Company-managed Software, the data will still exist (just not on the board) - and you can find it using issue search. The filter for the board will also still exist. The others have the Board and Project…

Hi @reece.singh You can get around this error, as JQL isn't necessary when creating an issue - rule should look like this: * Trigger: Scheduled * Action: Create Issue * Branch: Related issues* Type = Most recently created issue* Branch-Action: Manage watchers The Branch ensures the action is taken by the issue you've…

Hi @Yan Wittmann Boards (and their configuration) are not recoverable unless you had some kind of backup - perhaps ask your IT Support Team? Ste

Hi @j_l_ You should be able to use parent also for this; the Epic Link is a deprecated field now. Are you referring to multiple Projects in your filter? This could be why the "Create Sprint" button has disappeared. You need "Manage Sprints" permissions in every Project in the filter to use this option on a board. Ste

Hi @Steffen Goldenstein (Admin) There is an API for Team, but I don't see a method to compare members through it. You could use Groups instead (or duplicate Teams as Groups), and then compare Group members via API? --- The other issue I could think of was what if a user is in multiple Teams? This presents the other option…

No worries! If this answer helped resolve your issue, can you accept it? That helps others know this answer can help them too :) Ste

Hi @BenWade You should be able to do both using Automation --- Comments: You will need to ensure... * Users who can comment in Project A also have comment permissions in Project B The rule will look something like this... * Trigger: Issue commented * Condition: Issue fields condition* Field = Project * Condition = equals *…

Hi @Manos Perisynakis This is a Jira Service Management Project - so you can either... * Click the blue Create button on the top navigation bar (to create internally), or... * Select Raise a request on the left-hand menu (to create from the customer portal) Ste

Hi @Derya Dinç Where did you add these categories? If you added them here... * Project Settings > Details > Category ...this isn't the same field, it's Project Categories. --- You need to add this field's options via the List View... * Select the List tab * Click in a row under the Category column * Type in a new category,…

Hi @Eric Roetenberg Assuming this is this App, check out the vendor's help page here: https://support.appbox.ai/docs/checklist-for-jira-cloud/checklist/items/ Look for the section entitled "Reset or Delete a checklist" Ste

Hi @Namrata S Dyaganatti You can hide the banner, rather than remove the text from it: * Go to Settings (cog icon in top-right) > System * Select Announcement banner from the left-hand menu * Toggle the Show banner to users option to OFF Should hide it / turn it off. Ste

Hi @Sven Dönnewald Special pricing for Trello, or for Planyway (the Power-up)? And how many users do you have overall? If users are a guest of a single board, they are free in paid Trello plans. This might be one option? See more information here - https://support.atlassian.com/trello/docs/board-guests/ Further information…

Hi @Steffen Goldenstein (Admin) That other answer doesn't look right to me. As far as I know, this isn't possible natively. How many users are we talking here? And how many team variations? Ste

Hi @Derya Dinç If you begin to type "Amazon" into the field, does it appear? I believe this is a search field, rather than a select list. Ste

Hi @Dileep C N Sure, this is fine. The only issue you might face is if you install Atlassian Access; you can claim multiple domains but only one Access instance can have a domain at any one time. So if you had multiple Atlassian instances across the 2 domain-based businesses, you might not have central ownership of users…

Hi @Jason Stanek I just did this (using this job and that email address) and it went straight through for me. This can sometime happen when there's a browser extension blocking the form - although not usual across 3 browsers. I would try... * On a different device * In incognito mode ...and see if this has a different…

Hi @mhari.krishna The burn-down chart is on a Board, and Boards can have more than one Project associated with them (in some cases). As simple first checks... * Is this a Team-managed or Company-managed Project? * If Company-managed, what is the board's filter? Does it include more than one Project? You could also check…

Hi @Karpaga Selvan Answers/thoughts below... * Jam Forms, as in the product? If so, I can't see why not - but I think you'd either want to (a) map as much data as possible to custom fields, or (b) use the JSM Help Portal, so the data is mapped more directly. I'd definitely review what JSM offers for this alongside email…

Hi @Sharon Shrestha There is already a feature request you can vote for/watch for this! Check out JSDCLOUD-13285 Ste

Hi @rudiatulhikmah You can view the pricing here: https://trello.com/pricing --- You can also get a price estimate from your Trello Workspace: * Go to Trello's homepage * On the left-hand side, open the settings options next to your Workspace ("v" icon) * Select Settings * Next, on the left-hand side select Workspace…

Hi @_A9_ William Kennedy I'd try on the events website - https://events.atlassian.com/team/home You can login (top-right) and there is an option to modify registration you could try. --- Alternatively, try emailing the events team, they can reached on team@atlassianevents.com Ste

Hi @George Abdo Where are you looking to add these services objects to within JSM? Ste

Hi @Toni Lengenberg You can move a Board between Workspaces - check this help page for more information: https://support.atlassian.com/trello/docs/moving-a-board-to-a-different-workspace/ --- Do note though... To move a board to a new Workspace you must be an admin of the board, and a member of the Workspace you are moving…

Hi @kjlarson Might be worth asking on this article: https://community.atlassian.com/t5/Compass-articles/Introducing-Compass-templates/ba-p/2377359 The Product Manager for Compass might see it there :) Ste

Hi @jessica.hall You can use Automation, although I'd use this only if... * You have Premium, and more significant executions for this kind of rule * You're on Standard but have a small number of tickets ^ Automation would let you... * Clone from JSM to JWM (you could then close the JSM ticket), or... * If the tickets…

Hi @Lance Waldrop Yes, but JSM Projects have a few additional steps to activate all features. I've assumed this is a Company-managed Project, as Team-managed Projects have all their Workflow settings in Project Settings - is that correct? --- You'll create the base Workflow first. But some configuration items - like…

What about disabling chrome extensions and/or Firefox? Ste

Hi @Guilherme Rodrigues You'll need to move to a paid plan if you have more than 10 collaborators (which includes members, guests, and pending invitations). Billable users include... * Workspace Members * Multi-board Guests But, if users are a single-board guest, then those users are free! --- See this page for more on…