Ste Wright Community Champion

Hi @Mayur Gaikwad/Tech PMO Character limit is 32,767 :) The 255 character limit is for single-line text fields, like Summary. Ste

Hi @Michał Kwieciński It shouldn't do, as you don't require Access to connect Google Workspace. It's not something I've tried though admittedly. If you want a definitive answer, I'd ask Atlassian Support to confirm - contact them via https://support.atlassian.com/contact/#/ Ste

Hi @Paolo Garofalo Looks like the rule is hitting one of the service limits - see more information about those here: https://confluence.atlassian.com/automation/automation-service-limits-993924705.html I assume it's the "Issue Updated" trigger causing this. --- I would... * Change the Trigger. It looks like this is based…

Hi @Arunkumar Mohan As far as I know, not at this stage - apart from in Jira Service Management, where you can automate support interactions. See more information about the virtual agent on this page You can see an overview of what Atlassian Intelligence can do on this help page, and more detail on this page Ste

Hi @[deleted] Is it possible to find the first and last strings of the signature - and then just delete everything inbetween? Could be an alternative, as I don't believe there's a smart value for a table value. Ste

Hi @Vishnu Vardhan Chenna As far as I know, there are no limits to this in the Enterprise Plan, as you have unlimited executions. This is confirmed on this page: https://support.atlassian.com/cloud-automation/docs/how-is-my-usage-calculated/ There should also not be a limit per day either - the limits mentioned on this…

Hi @Kevin Fernandes We've received quite a few posts about this one! I've notified Atlassian you're also impacted - so they can notify you once a resolution is found :) --- Edit: This has been noted by an Atlassian Team Member on this…

Hi @Jackie Nash I'm not saying it isn't possible in Trello, but I'm not sure it's the best solution either. What you're describing sounds like a service desk - such as Jira Service Management - which has permission models to ensure customers can only see their own data. You probably can do this using Trello, API's, etc -…

Hi @Sutha For the JSM option, you could use a Free instance potentially (up to 3 agents), and then try the above? This help page suggests how to set this up, using JSM or the Guest model mentioned in my original answer --- A further option you could test would be to... * Set IP allowlisting, for example to just your…

Hi @suchita There are partners and consultants who are able to train for Trello - I'd check out... * Partner Directory: Partners in India who list Trello as a product they can assist with. Check the directory here - https://partnerdirectory.atlassian.com/ * Trello Consultant List: Check-out the consultant list on the…

Hi @Preeti Singh There's no native JQL option for this, as it's sub-querying. IE... * Get a list of issues, where the parent Epic... * ...has a specific piece of metadata (like a label or component) You'll need an App to extend the power of JQL to do this - such as... * JQL Search Extensions for Jira * Enhanced Search (JQL…

Hi @Darren Whilst Sprints are created in Boards, they're not linked to Projects or Boards - so deleting either of those won't remove the Sprint. On the GUI, you could try... * Creating a Scrum Board * Using a Filter which includes "all Projects", except active ones ...and see if this surfaces the Sprints in the Reports…

Hi @장은미 What kind of Board is this (Scrum/Kanban)? And is your Project Team-managed or Company-managed? Ste --- And in Korean (according to Google Translate)... 이 보드는 어떤 종류의 보드입니까(스크럼/칸반)? 그리고 귀하의 프로젝트는 팀 관리입니까 아니면 회사 관리입니까?

Hi @T The portal should default to the system's default language - I assume though you're operating a portal where users might raise requests in multiple languages, is this correct? --- Aside from this, I don't believe this is possible natively at this stage, although there's a range of feature requests you could check out…

Hi @Mihir Vibhu I assume the source Project, which has the "On Roadmap" status, is Team-managed? If yes, I'm not sure you can do this in Team-managed - there's a limited set of conditions and validators. But also, wouldn't it be better to ensure users are using Linked Issues, rather than a separate field, so they learn how…

Hi @BaijuNetwork Yes you can do this - instructions are here: https://support.atlassian.com/user-management/docs/control-how-users-get-access-to-products/ To send an invitation link to someone: * Go to admin.atlassian.com. Select your organization if you have more than one. * Select Products from the header. * From the…

Hi @Darya I agree, I think it's useful. In terms of editing it into another language though, I'd assume whatever translates at present is the extent of translation options. You could suggest this is included in translations? You can raise a feature request here: https://jira.atlassian.com/secure/Dashboard.jspa Ste

Hi @Nathan Weelen Is this live chat, or an actual chatbot? There is this App - Chat for Jira Service Management - which works on DC, along with Microsoft Teams for Jira & JSM - Smart Connect which integrates Teams into JSM --- Alternatively, you could use a middleware platform to connect an external bot to JSM - platforms…

Hi @Darya Is it missing from all pages? I've just used a Free instance to check, and it's available for me. Ste

Hi @Sutha Anonymous access in Cloud essentially means the pages are available on the public internet. But there are some alternatives you can explore... * Guest Access: This allows you to invite users from outside your organisation to view Confluence, but still manage their security with things like two-step verification.…

Hi @Darya I see your screenshot highlights the current reading time option - this is what is available natively within Confluence. There's no option I know of to make this bolder/more visible. I haven't seen an App which makes this more prominent either, but you could try looking for one on the Marketplace? Ste --- And in…

Hi @Jackie Nash Just to clarify, what are you looking to use Trello for in this scenario? Is this the front-end of the CRM? Or a support desk? What CRM is it (assuming it's not a bespoke one)? Ste

Hi @Jean-Francois Stenuit How would you identify this list of users from within an Organization? There will need to be metadata for the rule to refer to (outside of just the Org, which would have the same result as the current issue). --- Alternatively, you could... * Limit the emails back to just the reporter * Add key…

Hi @Mattia Battan Can you clarify the logic for us here? * Automation creates a new task on the 1st of each month * The "Final Solution Date" is populated on this parent task * Whatever day that field falls upon, there should then be a sub-task created based on every other same day that exists within that month ...is this…

Hi @Sajal Mukherjee When you say percentage of Story Points, what do you mean? Percentage based on velocity? Or...? In the top-right of a Sprint in the Backlog view, there is an indicator for Story Points, assuming this your estimation is set to points. It should show in 3 circles... * Grey - points total for issues in To…

Closing as this one is answered in the question :) Ste

Hi @Celina Kincaid You're not going to be able to do this natively - Dashboards can't summarise two fields in this manner - it just visualises existing field data. I'm not sure if this is possible with Dashboard Hub, but you could contact the vendor to ask for advice? You can do that using the contact options on this page.…

Hi @Rafael Moraes Is the customer still responding to the ticket in the help desk? Or are they now communicating within the target Project? Ste --- And in Portuguese, according to Google Translate... O cliente ainda está respondendo ao ticket no help desk? Ou eles estão agora se comunicando dentro do projeto alvo?

Hi @Hendrik Kupfernagel parent should work - have you tried this in the URL? If it isn't working the alternative could be to set the parent post-creation, using Automation? Ste

Hi @강기묵 Have you tried updating the Trello app and/or reinstalling it? Ste