Ste Wright Community Champion

Hi @Steven Janvrin I haven't seen this done natively, it might be possible using a scripting app - such as Scriptrunner or PowerScripts? An alternative would be to either... * Store the administrative tracking elsewhere, or... * Visualise each Category's ID somewhere to be used in JQL (eg. category = 10003) - the ID is…

Hi @Deanna Wright Is the feature enabled for your instance? To check this, you'll need to be a Confluence Product Admin, and then... * Go to Confluence Administration (cog icon in top-right) * Open Configuration from the left-hand menu * From the list, select New features * Ensure Databases are enabled Ste

If this answer helped answer your query, could you accept it? That helps others know it can help them too :) Ste

Hi @Snehil Gupta I'm assuming someone can see the issue, correct? Otherwise how do you know it hasn't been deleted? And these users have access to this Project (i.e can see other issues in it)? --- You can restrict access to an issue, to only allow specific Project Roles to view them - this could be the issue. To check…

Hi @Niklas Malmberg The reason I'm asking is IF/ELSE statements could be easier here - i.e * IF value = MINI * THEN create a variable of 0 * ELSE-IF value = S (1-2) * THEN create a variable of 2 * ...etc --- For the smart values though, I tested this in a test environment and it works fine for me. One thing you could try…

Hi @Nineke Florensia Rahardja Not sure I understand, what email are you looking for here? Ste

Hi @Pasquale Laviano This isn't possible natively at this stage, although there is a feature request for it - check out JWMCLOUD-98 You could see if an App's list view allows this though? Check out Apps such as... * JXL Sheets * Excel-like Bulk Issue Editor for Jira * ...or another App from the Marketplace Ste

Hi @Fredrik Wallter Welcome to the Community! All good suggestions! Have you provided this feedback via the feedback menu on Whiteboards? You can find that via the breadcrumbs (...) in the top-right corner of a Whiteboard (select "Give feedback") For the search suggestion, not a direct solution - but users could... * Go to…

Hi @Luisa Bengtsson Answers below! * There's no specific limits for Trello user counts - you can have a free or paid instance with 1 user * You can limit access to boards using visibility settings, see this help page. You could then create public boards for the team. I would recommend though having the users in one Trello…

Hi @Nóra Tölgyesi I tried this in a test instance: * I changed the status to "Not In Progress" * Then, I changed it straight back to "In Progress" ^ This worked fine for me. There's definitely not another status that has been created called In Progress somewhere in the list? Perhaps use Ctrl/Cmnd+F to check? Ste

Hi @Anett Hunt You've mentioned two native features: * Automation - to find the issues, and add context (like labels) * Bulk Updating - from the search menu But there's also CSV Import - you could export a list of the issue keys, modify the data in CSV, then re-import it in. See more on this help page, specifically this…

Hi @Rajeev John You've placed this question in Jira Work Management, but linked to a page in Jira Service Management support. Do you need help with a JWM approval flow, or JSM? :) Ste

Hi @Amitava Chattopadhyay I'd check out this help page as a good starting point: https://support.atlassian.com/jira-service-management-cloud/docs/integrate-with-instana/ Ste

Not sure, but just want to ensure they're necessary. Is it that you will take whatever number is after the "-" each time? Or, you just want the biggest number every time? EG. for small you always want 2? Could you also clarify what you'll use the numbers for? Ste

Hi @anu.m The variable is only available within the branch. To find it from within the main rule, you can use Lookup Issues. The Actions should be... * Action: Lookup issues* JQL - parent = {{triggerissue.key}} * Action: Create variable* Variable name = maxDueDate * Smart value = {{lookupIssues.Due date.max}} *…

Hi @Erdem UÇAK Can I clarify a few things here: * Is this a Jira or Jira Service Management Project? * How does the Approval process work? * What is blocking the next step? Is it a Workflow condition? I'm also not sure how the permission for SQL database links into the Workflow. Ste

Hi @Niklas Malmberg It feels like you're making this more complex than it needs to be. For example, why does it need to be a text field? Why not a select list or a number field to make this simpler? Ste

Closing as this is resolved :)

Hi @Esric Fransch Is there a screenshot you intended to include with the question? Based on your question, I assume you've checked your instance is billing correctly? You can do this as the Org/Billing Admin... * Go to https://admin.atlassian.com/ * Select your Org (if needed) * Select Billing from the top navigation bar *…

Hi @Heather Millar You can certainly create new fields! See a list of options for Company-managed Projects here: https://support.atlassian.com/jira-cloud-administration/docs/custom-fields-types-in-company-managed-projects/ I'd say a field which is similar to Components would be "Select list (multiple choices)" - but also…

Hi @ZEST Brand _onlinemarketing You can opt for annual or monthly pricing - prices for each are listed here: https://trello.com/pricing For Premium, it is... * Annual: $10 * Monthly: $12.50 ...USD, per user per month. There should be an option on the upgrade page to toggle between monthly and annual. Ste

Hi @Shefali Tayade As in, add a set of users to every issue created? Or add them as a one-off? You can do both using Automation. --- Add as Issue Created The rule might look like this... * Trigger: Issue created * Action: Manage watchers* Add these watchers = <insert users here> --- Add as a One-off You can use a Scheduled…

Hi @Vivek Goyal As a side-note, you can create page templates - see how to here: https://support.atlassian.com/confluence-cloud/docs/create-a-template/ --- In terms of modifying the CSS, you can't do this natively at this time, although there is a feature request for it - check out CONFCLOUD-36137 There are Marketplace…

Hi @Thomas Beck Depending on the error, this answer might help (which was in relation to starting up a Server instance). I'm not an expert here, but thought it was worth mentioning :) Ste

Hi @Eno Lüdecke You should be fine to use the same user account for both Jira and Confluence - but, you can only be logged into one account per browser at any one time. So if you have two separate accounts (i.e two separate email addresses), and each one has access to only Jira or Confluence, then you'd have to login to…

Hi @Тарас Welcome to the Community! You can see what is billable for a Standard/Premium plan on this help page: Who is billable in a Workspace? * Workspace members - Anyone who is a member of the Workspace, including admins. * Multi-board guests - Anyone who is not a member of the Workspace, but has access to 2 or more…

Hi @Conni Drejer Are you referring to the EAP for live editing? Or general collaborative editing in edit mode? For the EAP, I would envisage (although I don't know for sure) it is possible to switch a page back to normal edit mode, by following the instructions for switching a page to live but selecting to normal editing.…

Hi @Marcin Figiel You can, but only using the Admin CSV import tool - you can find that here if you have Jira Admin access: * Go to Jira Settings > System * Select External System Import from the left-hand menu The process is described on this help page, but the important detail is this: To update existing issues, your CSV…

Hi @Sebastian Vanauer I gave this a go, and it works as expected for me. The email has the exact wording on this rule? There isn't another rule or notification scheme which could be sending the email? Also, what does the audit log say for entries where the sub-tasks are not all Accepted? Ste

Hi @Дар_я Малярик You have one rule which should activate a second rule? If this is the case, ensure the checkbox... "Check to allow other rule actions to trigger this rule. Only enable this if you need this rule to execute in response to another rule." ...is checked. --- To check this: * Go to your rule * Select the Rule…