Ste Wright Community Champion

Hi @Taleena Herkenhoff I've checked the suggestion and I can vote for it - are you sure you're logged in for the suggestions lists? The previous answer is still the same at this stage - grandfather links are not possible using the standard hierarchy. You'd need to consider a sibling link to show a relationship between Epic…

Hi @Kahe Henrique Binda Time tracking is per issue - so you could certainly export the data and track how many hours have been used, but not at a project or sprint level. For that you'd need to consider a more powerful time-tracking tool. You could check out something like Tempo and see if it fulfils your needs? Ste

Hi @User S When you state moving a Kanban to its own template, what are you trying to achieve? Ste

Hi @Hannes Do you mean how to search for escape / special characters? Is there a specific scenario you're looking to resolve? Ste

Hi @Narasimha Neelam You'll need to nest a search within a search - this isn't usually possible based on normal JQL functions because when searching for parents / links it often limits it to one specific issue. An alternative is to use a script application such as ScriptRunner - then you could do: issueFunction in…

Hi @Mark Mayotte I don't believe this is possible. The hierarchy is set to allow for Portfolio to function with a breakdown of work from top-to-bottom level. Having issue types at multiple levels would make it difficult. You'd need to consider a much more flexible option to achieve what you're looking for - such as using…

HI @Glenn Bernsohn "parent =" should work as an alternative :) Ste

Hi @Vitor Lima Boards are just a visualisation of issue searches - so the columns are based on statuses. You could track the date each status change is made. I found three possible options on this answer which you could consider? Ste

Hi @Chris This is not something I've come across - but I have seen an answer which might be of interest. Alternatives would be to look for a different time-tracking tool (like Tempo) - or you could limit time-logging in a different method - such as restricting editing on closed issues (which can be done through status…

Hi @Viviane Carvalho Martins de Souza You can locate the base data points using existing functionality - those being created and resolved dates. If you want additional status transitions to be tracked - I found three possible options on this answer which you could consider? Ste

Hi @Shannon There's quite a lot of details down the right-hand side of that support article - is that insufficient detail on how Next-Gen works? Ste

Hi @Tymur Chornyy Then see my original response - it's not possible to edit the personal icon button, you'd need to use a quick filter :) Ste

Hi @Ami You can customise the filter to visualise data based on the quick filter's JQL - for example: * Go to Board Configuration / Board Settings (depending on host type) * Go to Quick Filters and locate the "Engineering Team" quick filter * Copy the JQL * Go into Confluence and on a page, add the macro "Jira" or "Jira…

I added it via Project Admin > Issue Layout. It appears to be an issue for several users. Ste

Hi @v_bezrukova Ctrl + Option + Arrow Left / Arrow Right should work. Option might be "Alt" depending on your keyboard. You can get these keyboard shortcuts in Confluence by either: * Hovering over the actual button in Confluence * Press Cmd + ? to see a full list of keyboard shortcuts Ste

Hi @Melody Baughman Appears to work fine for me - I can edit the status. Based on the above, can the Testers resolve issues on a desktop? If not, this could be permissions based - i.e the permission scheme doesn't have the required permissions for resolving issues or transitioning issues for that group. Ste

Does this apply to all issues views (see question below)? Ste

Hi @gvigurs I located the suggestion - JRACLOUD-41596 It's closed though as obsolete - see the first paragraph of the Atlassian note: We are in the process of rolling out an entirely new issue detail view for Jira Cloud, across all products. This new issue experience has been completely redesigned and includes a single…

Hi @Pooja Is this the new issue view or classic issue view? What I mean by that is are you using the Jira Labs view (the one used in Next-Gen) or the classic view which is the "old" Jira view? Ste

I tested this in one of our instances - this is what I did: * Added the field to the issue layout * Moved it to Primary Fields and tested it * Moved it to Secondary Fields and tested it ^ On all these occasions I can see the Original Estimate field. Does this happen in one specific view or all views (i.e issue view, dialog…

Hi @Mark Polke Is this the new issue view or the classic issue view? Ste

Hi @Pooja Is this the new issue view or the classic issue view? Ste

Hi @ngowda Is this the new issue view or the classic issue view? Ste

Hi @Yoselin Espinoza This is how components work - they are project specific. This means that whilst you might have three components in different projects all with the same name, which come up with one issue search based on component name - a report or chart still treats them as three separate entries based on the…

Welcome to the Community @Adam Abrahams An Aussie business I recognise! Looking forward to seeing how your transformation goes. Let us know if you have any questions we can help with :) Ste

Bem-vindo à Comunidade! Ste

Hi @Tymur Chornyy So each user has a personal board (eg. one Kanban Board each)? If yes, you can just edit the board's filter query to manage this - to locate this: * Go to Options (3-dots in upper-right) > Board Settings * In General, press Edit Filter Query * Enhance the filter query - such as: assignee = currentuser()…

Hi VJ, There's actually a few options for (2): * Create an issue type you set above the "Epic-Feature" with a similar Epic name - such as "Portfolio Epic" or "SAFe Epic" * If you create a translation, include translating Feature > Epic as you're doing for Epic > Feature As an alternative you could try: * Create a new issue…

Hi @Simon Rigler I'm assuming the alternative of using defaults in that older post is not an option here? To use the default project roles, go to Jira Admin > System > Project Roles and manage the default list / default members. I couldn't locate a suggestion for this - but there is a suggestions area, see here. Ste

Hi @Tymur Chornyy I assume "Another Assignee" is a custom user picker field? In regards to seeing "Another Assignee", do you mean as the assignee icon (the circle on a card)? This isn't possible to edit - but there are alternatives for additional user pickers: * Add Quick Filters to the board for assignees who are a part…