Ste Wright Community Champion

Hi @Dirk Fehse Have you tried the support option - contacting Atlassian via https://support.atlassian.com/ ? The Community is made up of alot of other users - support will be able to give you a definite answer! I don't believe it's possible to stop actions updating in the history / activity tab. You can remove them using…

Hi @Manjunath Angadi This could be filter based - to resolve: * On your board, select Settings (3-dots in upper-right) and choose Board Settings * Select General > Edit Filter Query * Ensure your query is not limited by status or status category (i.e not removing issues in Resolved or status category of Done) * Edit the…

Hi @Manu Bhardwaj , @Leonard Chew , This is possible from Sub-task > Parent Task / Story level. When you've added the original estimates in at sub-task level, go up to the Story and in time tracking there is a checkbox to "include sub-tasks" estimates / time remaining. You're right though there isn't an option to roll this…

Hi @taelor toews In theory, you could use linked issues to show tasks related to stories. However, this will be a sibling relationship rather than a parent / child relationship. When it comes to sub-tasks > parent tasks, it is only this relationship which utilises Parent ID. For more mature Parent / Child relationships…

Hi @Andrew_Buckley Or if this isn't ScriptRunner, what app are you using? These aren't standard JQL functions for Cloud. Ste

Let us know how it goes :) Ste

Hi @Yiannis Ioannou Are you looking to show which sub-tasks belong to each parent task? One option I see used is to move the parent task to a swimlane, listing the sub-tasks below it. To do this: * On your Board, select Settings (3-dots in upper-right) and select Board Settings * Choose Swimlanes from the left-hand menu *…

Hi @Alessandra Vita Tested this just now and it works fine for us - the fields in our file were: * Summary * Issue Type (mapped to Issue Type > Subtask) * Parent ID (mapped to parent id) If it's failing completely, is there a custom field involved? There is a known bug for this, see JRACLOUD-70949 If it's not this - could…

Hi @[deleted] Some good information here which might help with your planning: https://confluence.atlassian.com/cloud/migrate-from-jira-server-to-jira-cloud-972349848.html Ste

Hi @Jemma Phillips Is this the burn-up in Jira Cloud Scrum Board? If so it should be there by default - which estimate option are you using to visualise work on the burn-up chart? Ste

Hi @[deleted] The new scheme when first created might have similar options to the default one - especially if you created a copy but you can then modify it to suit your needs. Your example though mentions removing a field from a screen for one project - this wouldn't be via a field configuration scheme - moreover, you'd…

Hi @Simon Bestbier This is in the Next-Gen area - is this Next-Gen? If it is Next-Gen, shared configuration is not possible yet for new projects - this is something coming in 2020, see the Public Roadmap, under "Share next-gen project configurations and workflows". You'll need to add issue types to each next-gen project…

Suggestion is here: https://jira.atlassian.com/browse/JSWCLOUD-13742 Ste

Hi @Dirk Fehse This isn't something I've come across - but your best option would be to contact Tempo's support team - see options for this here: https://marketplace.atlassian.com/apps/6572/tempo-timesheets?hosting=cloud&tab=support Ste

Hi @Dom Bull Is this still impacting you? If so, is it just your project / your session or is it impacting all users? A screenshot might assist us in verifying the error :) Edit 04/08/20: Its been found that the "Smart Checklist" app can cause this error. If you come across this question and have this app, try disabling…

Hi @michal.fiech You can only have issues within a release, rather than a Sprint itself. You could simply add all the issues from a sprint into a specific release, which will provide you a similar effect. You'll need to ensure the version is created and if you want to add it from a Story's issue detail view, the field…

Hi @Simon Are you using Classic or New view? If New View, screen layout is not defined through Screens but through Issue Layout: * Go to your Project and select Project Settings from the left-hand menu * Select "Issue Layout" * Expand the layout related to Epic and ensure Epic Name is not in the hidden list If it is…

Hi @Maikes When you say matrix, what do you want this to visualise? Is this more than a normal issue search page utilising the list view, which would show a list of issues with selected field data? To activate this view on issue search, go to your search page and select the grey button on the far-right with three…

Hi @Selena Smith-Taylor Is this still an issue for you? For the @ mention permissions, this page is a good starting point to resolving the issues. In regards to adding users to a project - do you mean assigning users/roles? This is a Project Admin permission so you'll need to ensure a group or project role has this…

Hi @Nitin Makwana Not in Cloud in the way you're looking for I'm afraid - this is not possible. Ste

Hi @Nitin Makwana Did either of the above solutions work for you? If not, what would be the issue in removing the Post Function which you mention would rectify your issue? I'd start with the simplest option unless there's a good reason not to do this! Ste

Hi @Nitin Makwana There are a few things you can try: * This article, Create a Project via REST with default schemes * This workaround, which suggests it is possible to create a project with shared configuration (which is how you'd do it in Jira directly) There is a suggestion outstanding for doing it via shared…

Hi @[deleted] From a manual stand-point, have you tried using a custom field like "Date Time Picker" - then you could enter the specific start and end times. You could then use a custom field from an app such as Misc Custom Fields to calculate the time in hours / minutes for a third custom field. Ste

Best to contact Support then as suggested above. Ste

Hi @Natalie Potter Are you on the free version of Confluence in Cloud? If yes, any space you create after the creation of your instance you should be able to delete: * Go to the space and select "Space Settings" from the left-hand menu * Under Overview, select "Delete Space" * Follow the instructions If this space was the…

Hi @Dhil Hussain Did this answer resolve your query? If yes, please let us know by pressing "Accept Answer" above :) Ste

Hi @Gonzalo Fernández Durán Not out the box; if the user has permission to create projects they can create all kinds. You can expand who can create projects though with apps such as: * Project Creator: Where approvals can be set for Admins to verify * Easy Project Creator: Which can be limited for users per project…

Hi @Pradeep Borse There's a few options out there - have you considered Jira Portfolio? It's going to give you a range of reports and options to manage work across a portfolio - rather than just per project. This will also allow you to setup Jira with more levels than just Epic and Story - to visualise Initiatives and…

Hi @Sara HOUDANI Could you provide a screenshot which includes the JQL you're entering in full and the visible Story Points field as a column (so we can see the data in action)? Ste

Hi @[deleted] When you say the exact Start / End time, how is this calculated? There's a few ways this could be captured: * Time tracking with more management power / start-stop buttons - which might be aided by apps such as TMetric or Timetracker * Start / End times based on status transitions (eg. the date time it moves…