Ste Wright Community Champion

Hi @Subhash GM There is another option without a plugin as you're on Cloud - Automation. There are two types of automation: * Global: In the Free version, you get 100 executions per product, per month * Project: In all versions, you get unlimited executions per month For example, to create a project-level rule: * Go to…

Hi @Maurice Stassen Assuming Developers is a multi-select or multi-user picker field - have you tried this: https://support.atlassian.com/jira-software-cloud/docs/use-smart-values-to-access-listed-values/ Ste

Hi @Shawn Weeks I know it accepts HTML - or at least used to (we aren't on 8.8 yet) - and the documentation for configuration also mentions HTML. I assume given the text is bold on your admin console below the edit box you've pressed the blue rectangle to show what your text will look like as a preview? And it appears to…

Hi @Frank Lohfeld This isn't possible using standard JQL - when searching for issues within an Epic (via Epic Link) it's only one specific Epic you can search by. Now you could in theory: * Search for all the Epics which have DTCS checked "Yes" * Export this list of Epics * Create a search query based on the list of Epic's…

Hi @Manoj Kumar It's not possible as far as I'm aware - the user needs access to the filter to see the results and with access can see the JQL. Access to the filter is required when either viewing directly or via a dashboard, Confluence page or similar. Of course if you provide the results on a dashboard gadget or…

Hi @Alex F You're right that the backlog > board move is not status-based at this stage like it is in classic Jira projects. There are a few things that Atlassian have added: * Issues in Done cannot be in the Backlog - if you move an issue to "Done" and refresh the board it will disappear. It doesn't show up in the last…

Hi @sayra_y_tineomares1 You could research what users have access or permissions within Portfolio - for example you could: * Access Control Permissions in the configuration to see who has view / edit access to each plan * Look at which Teams are using a plan or which shared teams exist * Look at which boards / filters /…

Hi @Rajesh_Jadhav I'm not sure exactly what you mean here - you can use JQL to search for issues which have a specific label attached to it - i.e: labels = Test ^ You want to add to this that the user who added the label should have a certain permission? Or user should have a certain level of access? Users would have to…

Hi @Liz Bruss When you mention add more contents - what contents are you referring to? This macro shows all the child pages of this parent page - and in your case, all the descendants of those also to a depth of 2. You can only add content based on the left-hand settings - so for example, if you wanted all descendants to…

Hi @John Borio The answer is yes - but it does depend on what your process is more than anything. Jira is a flexible tool, and has lots of power for business teams to use. For example, I've seen instances where automation is used for onboarding - you could look at: * Jira Service Desk - Automation * Jira Software -…

Hi @Ted Aside that it'll be at the top of the list? Are you looking to just have a filter returning one specific issue? Ste

Hi @Michael How are you creating the sub-task during the transition? Is there an app you're using to enable this? Knowing which app is in use now will help clarify if there's a solution it can cover - or if you need to use something else. For example, we use Automation for Jira to do this - but you might have another app…

Hi @Preston Warden You can turn off the ability to create boards - sort of. You can remove from the Global Permission "Create Shared Objects" - to do this you'll need to be a Jira Admin and then: * Go to Jira Admin Settings > System * On the left-hand menu, select Global Permissions * Delete the appropriate user groups…

Hi @Aki Martiskainen As this is a Scrum Board, the backlog will show any issue which is not completed in a sprint (complete is defined as any statuses mapped to the right-hand column) and not in the active or a future sprint. Can you confirm if any of the issues in "Idea" or "Analyzed Idea" have a sprint set against them?…

Hi @Ahmet Kuran Depending on how you create those tasks and relate them to a sale - have you tried using Automation for Jira? To access this at a project-level, you'll need to be a Project Admin and then: * Go to your Project Settings * On the left-hand menu, select Project Automation (near the bottom of list) * Press…

Hi @Angelique_Moon To search via exact values, you'd need to change the type of field you use for customer - for example, using a field such as Select List (Single Choice) or a custom Labels field. If you're using a free-text field you do have to use fuzzy matching - although I don't find the issue in regards to "Internal"…

Hi @Roja Gurram You can't delete an active sprint - you'd need to complete the sprint first (from the active sprint board) then you can delete it. Ste

Hi @Ted Apologies for delay responding - when you say retrieve the top issue, what do you want to achieve here? Ste

Hi Umer, I believe ScriptRunner for Jira Cloud comes with a separate search - see this wiki page for more details :) Ste

Hi @이상미 Apologies for the delay coming back to you - did you find a solution for your issue? If not, have you considered trying Automation? This is now inbuilt into each Jira Cloud instance. You could create a rule that: * Trigger: Triggers when an issue is created * Condition: Checks for who the creator of the issue was…

Hi @Scott_Stephan Epic names do show on issue searches - if there's something we can help with in regards to this let us know :) Ste

Hi @Dania Zaccara It's 500 executions per month per product - so if you have Jira Software, Core and Jira Service Desk you should have 1500. Jira Service Desk also retains its own automation rules at this stage (separate to the new native automation) - although this will change in the future according to this answer You…

Hi @Nicolas Balcazar Automation for Jira is included in the cost of Jira Software Cloud. Whilst all tiers receive unlimited project-level executions, there are some usage limits for global executions depending on your tier. These are: * Free: 100 global executions per month * Standard: 500 executions per month * Premium:…

Hi @Kevin Lau @Anil Biswal It's worth investigating any relationship between users who can and users who cannot create issues - look for things such as: * Permissions / Project Access * Project Roles * Groups (Global Permissions) * Browsers / Browsers Add-ons ^ Finding the common point of origin will help decipher the…

Hi @Roja Gurram What do you see when you follow the instructions above? Ste

Hi @badi These aren't hard-and-fast rules - stories can be flexible and it will depend on the team or project you work on. For example, some teams will use stories for user-based outcomes or value - and tasks for infrastructure or non-functional requirements. Others will write technical stories - which might differ in…

Hi @Alex Dokhtiar I'm assuming you've saved a filter and setup a group as the subscription recipient - this is what I would check: * Confirm it's the right group name / users in User Management * Ensure the schedule is correct - especially if it's Cron * Select "Manage Subscriptions" and press "Run Now" against your filter…

Hi @Mike Wilkins I cannot replicate the behaviour in our instance where drag/drop works fine - it might be a per-site issue. I found a recent bug for this - see JSWCLOUD-18831 created yesterday - worth voting / following on this one. You could also try contacting https://support.atlassian.com/ - see this answer from Andy…

Hi @Patricio Rojas Abalos You could use Epics? Epics can have their colour set and these will appear both on boards or on a child issue's view page. This will offer seven colours in two shades (14 overall). You can change an Epic's colour from the backlog view on a board in the Epics Panel (select the coloured box to edit)…

Hi @Premiere Creative You should be able to do this with Bulk Change: * Go to Issues > Search for Issues * Search for this project - either select it on Basic Search or use "project = XXX" on JQL * Select Tools > Bulk Change in the top-right, and select to change your issues * On Step 1, select all the issues using the…