Ste Wright Community Champion

Hi @Meena Kanagavel This isn't possible I'm afraid - nor is it possible in classic scrum boards either. Sprints can contain standard-level issue types - those at story-level. A story added to a sprint includes all its sub-tasks. Ste

Hi @Liz Bruss The macro is displaying the child pages of your parent page (whichever page this macro is on). So if you wanted to create another linked page under "Local File Backup" which would display on this page you would need to: * Exit out of this page's edit screen * Select to view the page "Local File Backup" *…

Hi @Agi Stephen It isn't possible to replicate the drop-down functionality in classic boards - there is an (old) suggestion for this you can vote for / follow - see: JSWCLOUD-4735 Quick Filters on classic boards are per specific label or field option - eg. if you have 3 labels, you'll need to create one quick filter per…

Hi @priyadharshini sankar When you say the sprint field is locked - do you mean the sprint field on an issue? Or the manage sprint button on a Scrum Board? A screenshot would help to confirm the issue you're trying to solve. Please also provide which type of account you have - Free, Standard or Premium :) Ste

Hi @Uwe_Speckels For a few further alternatives to avoid the parsing issues: Custom Field IDs: Use the custom field's IDs rather than their names. Custom fields will have their ID next to the name of the field when suggesting fields in JQL like cf[12345]. So for example, if "Intern in PT" was cf[12345] and "Extern in EUR"…

Hi @Swapnil Hedaoo I don't have Slack integrated to test this - but have you tried: * Trigger: Issue Created * Condition: User Condition - set User as user who triggered the event, check to perform as "is" and Criteria as the Slack Integration user * Condition: User Condition - set User as Reporter, check to perform as "is…

Hi @Nandkishore Bangar When you say the sprint field is locked, what are you referring to? Do you mean you can't create a sprint on a board using the manage sprint button? Or are you referring to the sprint field on an issue's detail view? A screenshot might help here to highlight your specific issue! Please also provide…

Hi @[deleted] Based on the Advanced Setting configured here, you're looking to disable comments collapsing? By setting as "0" this means there will be no comment collapsing. This will work in the classic view - but the Advanced Settings do not apply to the new issue view where comments collapse, regardless. I could not…

Hi @Giuliana_Varela Are you looking to delete your instance of Jira / Confluence? Or just remove one user's access? If removing one user: * Go to Settings (cog icon on the left-hand navigation bar on Jira, or just press Settings on the left-hand menu in Confluence) * Select User Management * Select a user * Manage their…

Hi @[deleted] There isn't a roll-up by default - time estimates on sub-tasks can be rolled up to story-level, but you'd need an app to roll estimates up from stories to an Epic (unless you have Jira Portfolio, where you can view it on the plan/scope view) You could try: * An app which directly address the issue, such as…

Hi @Bibin Mohan It does not appear to be possible - it allows you to search for keywords and some user fields (eg. Assignee) but not labels. If you're using JSW classic projects - as a Board Admin you can create Quick Filters - to do this: * Go to Options (3-dots icon) > Board Settings * Select Quick Filters from the…

Hi @Jennifer_Molyneaux I have an alternative using Automation for Jira - I expect it'll also be possible using a script add-on such as ScriptRunner Automation for Jira allows you to automate actions - such as updating a field - based on a trigger event - such as an issue being created or updated. This is how I did it using…

Hi @heidi_meyermans When you say the original estimate tab - what are you referring to? Is this in the new view or the classic view? A screenshot would be beneficial to make it clearer :) Ste

Hi @Polycade The classic board is your only option for now. There is a suggestion to vote/watch for this - see: JSWCLOUD-17444 As for creating the Kanban Board - this worked for us fine including with the Kanban Backlog. Some basic things to check/try first: * Ensure the board filter is picking up all the projects needed -…

Hi I don't believe it is - see this page here - see: Managing capacity Previously, you'd be able to plan the individual capacity of your team members. In the improved interface, individual capacity planning is replaced by team capacity planning. When auto-scheduling a plan, the total capacity of a team to complete the work…

Hi @Assia Touati On a single issue, this is possible to do: * Go to the issue and scroll down to the bottom (where the comments, history, etc are) * Open the worklog or the issue history tab * On the right-hand side (in line with the tabs) is a small arrow. It will either be pointing upwards - ^ - which sorts…

Hi @tolkit This means an Admin has removed the link type "Cloners" from the issue settings. It won't stop you from cloning an issue - it just means the clone and the original will not be linked together via the clone link type. If you would like to recreate Cloners - you'll need to be a Jira Admin and then: * Go to Jira…

Hi @naveen ramalingam Can I suggest following the instructions in this answer to see if any of these ideas rectify your issue? If none of those options solve the issue - provide the information suggested: * Does the code appears for you only by default when creating an issue, or only when you are searching for a reporter?…

No worries :) It will take a little practice - whilst Jira is quite simple, any new platform can take some getting used to especially if you're used to another tool or way of working. If you get stuck at all please feel free to reach out on this Community - we're always happy to help and ensure you have a great experience…

Hi @hvdploeg There isn't in standard Jira. I see this as common practice though - a sprint tracks the completion of stories. A story can be broken into multiple sub-tasks - but even if you complete half those sub-tasks in a sprint, the whole story isn't complete. This means the whole story (including all its sub-tasks)…

Hi @JR_Atlassian From this screen, the create button is the "+" on the left-hand blue navigation bar. Can I suggest checking out the Product Guides to get started? The Getting Started with Jira guide has a step on creating issues which might be of interest! I agree that the "+" isn't immediately obvious. Atlassian is…

Hi @Michael It's not an app we use - but I found this support page on the vendor's wiki which suggests you can copy field values from the origin issue to the new one (or set new values entirely) I would see if this can set the linked issue and required fields you need. If this isn't possible, you might need to consider…

Hi @tolkit Welcome to the Community :) When you say you're studying the issue plugin, is this an app you're reviewing from the Marketplace? Or you're just trialling Jira in general? You can achieve some of what you're looking to do in Jira as standard - for example: * On an issue, select More > Clone * You can create…

Hi @Shawn Comments don't have as much of an audit trail as other fields - but whilst creation and editing are not in the issue history, deleting should come up. Check on an issue where a comment has disappeared - view the issue history and look for where a comment has been modified from the comment text to blank - this is…

Hi @Preston Warden Card Colours are on a per-board basis, rather than via Shared Objects. Only a Board Admin can change card colours - and they only apply to that one board. So if you had 10 boards all related to one project using filters, each board would have its own card colour settings. The card colours are fully…

Hi @Dave Jackson I managed to get the attachment URL working using this answer I'm not sure if you're using Automation for Jira - this is how I did it if you are: * Create a new rule, with a trigger - we used Issue Updated * Add an action, Send Email * Select a To - such as Assignee * Enter your text into the "Content" box…

Hi @Tyler Nielsen In standard Jira it's not possible - each select list is a separate list of values. It depends what you're looking to achieve - if it's to copy the options from one field to another, you could do this using the Admin CSV Import (you'll need to be a Jira Admin): * Create your new custom field - eg. Select…

Hi @Kandula Shankar Can I confirm your request here - do you want to: * Have a screen where the below fields are required during creation * If Online Banking is "Yes", a workflow transition will appear to transition through a status (eg. Online Banking Details Required) * In a transition via these statuses a screen should…

Hi @JR_Atlassian Welcome to the Community :) This is in the Confluence area of Community but as this is a Jira screen, I've assumed this is a Jira question. Let me know if this is not the case! For creating an issue, there should be a navigation bar either above or to the left-hand side of the main issue view screen. As…

Hi @Dipti Pandya You don't need to add comments - you can use this JQL: issue in updatedBy("Username") ^ This will give you all issues where a single user (based on their username) has made at least one update. Ste