Ste Wright Community Champion

Hi @Scott Gray A quick, simple check first - is the field Issue Type on the screen assigned to the create and edit operations in the screen scheme for bugs? It is there by default when creating individually but it often needs to be added on the screen for bulk creations. I've had this cause issues within the user importer…

Hi @Ron Saavedra What are you trying to achieve with the comparison? Ste

Hi @Alex Unwin Does this happen if you remove the issue security scheme from the external users? You could test this by created a new project with shared configuration for your current one - and removing the issue security scheme. Keen to help resolve this - could you verify: * The issue security scheme is only applied to…

Hi @Sean Stromberg This is the current functionality - issues aren't moved automatically onto the board based on status (like in Classic projects). There are a few things that Atlassian have added: * Issues in Done cannot be in the Backlog - if you move an issue to "Done" and refresh the board it will disappear. It doesn't…

Hi @Bettina You can't have nested or multiple levels within one checklist in Trello. But you can add multiple checklists - so if you had three separate main tasks, with three sub-tasks below each, I'd just add three checklists. As you complete the sub-tasks, the first level will show a progression bar of how far through…

Hi @Keith Steger It's one account per email address. So if you have two instances of Trello under one email address, those two can be under the same Atlassian account. If you have two separate email addresses on the accounts though, it'll be classed as two Atlassian accounts / instances. Ste

Hi @Mark_Wolff In the free version of Jira, there are no options to restrict access to projects - any logged in user can see all projects. The message has redirected you to your instance's subscription page. You'll need to upgrade to at least the standard version of Jira to have access to project permissions. You can…

Hi @Bao Moua Not a default JQL search option. The solution depends on your hosting type - are you Server or Cloud? If Server, you could use an app like Scriptrunner to do this search. Scriptrunner has additional functions to search via version start and end date, so your query would look like: project = ABC and fixVersion…

No worries :) I would suggest using resolutions in future as an option if these were undelivered work - so for example "Done" for resolved work but "Won't Do" or "Cancelled" for undelivered work. Ste

Hi @Ekaterina Velekdan Is this the "Estimate" field on a board? If so, this field references the estimation type of the board itself. To locate the estimation type: * Go to options (3-dots icon in top-right) > Board Settings * Select Estimation from the left-hand menu * Check the Estimation Statistic - this is usually…

Hi @John Funk , @Albert Alemany , @qais_alkhateeb I just noticed AUT-888 was moved to "Done" today - just for your information :) Ste

Hi @masha The deletion of artefacts works down from the highest level of scheme - so you can't delete the screen schemes until you delete the issue type screen scheme first. Likewise, you won't be able to delete statuses until you delete both the workflow scheme and the workflows. The workflow scheme and issue type screen…

This guide is quite handy for this. Ste

Hi @Trang Huynh Ngoc Thien The official page for Trello pricing is here: https://trello.com/pricing On this page is the per user, per month cost - the big number is the dollar amount, the little number is cents. Trello Enterprise is $20.83 per user, per month when purchasing for 100 users - which would be two thousand and…

Hi @ilker isler You can get the work log information out using the APIs - if you're looking for something more native to Jira though, I'd suggest considering an app. You have a few options such as... * Timesheet tools - such as Tempo Timesheets * Extend worklogs - such as WorklogPRO * Consider a more powerful excel…

Hi @Michal Jurasek Yes the side-bar option is issues within the project - not specifically just those on the board. You can search for issues which are specific to the board in issue search (by replicating the filter query from the board) but it won't show up on in the "Issues" section this way by default. Ste

Hi @Ben Cudars I'm not sure how possible this is in Cloud - there's no JQL function for "completed in sprint" which is what you need here. I'd usually suggest searching via date range for a status change - it would depend if you're referencing a certain set of sprints or just generally any possible sprint. So for example,…

Hi @Michal Jurasek What are you trying to achieve with your search? Ste

Awesome! If this worked, could you select "Accept Answer" above my post so other users can check this out too? :) Ste

Hi @Azzam althunayyan There are tabs across the top of this screen, one of them is for pricing. Or a direct link is: https://www.atlassian.com/software/jira/pricing?tab=self-managed Ste

Hi @Tatiana Perina Is this a Next-Gen or Classic project? And have you had one of your internal team's admins check over the user's permissions? It'd be ideal if an admin can take a look as it might be a project or user-specific permission issue. But you don't need to be a Jira Admin to check/fix (in all instances). For…

Hi @Azzam althunayyan Yes you can; there are three different hosting types for Jira - Cloud, Server and Data Center. Depending on the size of your organisation I'd check out Server first - see more information here: https://www.atlassian.com/software/jira/download Ste

Hi @Ben Cudars I misunderstood your need - to be clear: * You want to see all issues which were closed after 30/06/2019 and... * Which had or have a sprint but not... * Issues which had a sprint but were closed outside of a sprint (after being removed from a future sprint) And there's no other factors which could be used…

Hi @Wang_KK Yes, to edit the System Dashboard Introduction gadget you'll need to be a Jira Admin and then. * Go to Jira Admin > System > General Configuration * Press "Edit Settings" in the top corner and locate the field "Introduction" * Add the text you wish to have on the introduction gadget into this field * Press…

Hi @Daniel Park Not that I know of. Your organisation allows for multiple Confluence instances to exist under one organisation - likewise, users have just one Atlassian user account with access to multiple sites (and the Community!) But these are still two separate instances - you're paying for two separate cloud sites so…

Hi @Manuel Fallas Looks like a bug to me. Best to raise bugs via JAC - https://jira.atlassian.com/secure/Dashboard.jspa - I've also shared it though so hopefully I can get some more specific information in case another bug covers this! I'll let you know if I get more info. Ste

Hi @Ben Cudars Would a JQL such as this work: project = ABC and Sprint in closedSprints() and Sprint not in futureSprints() and Sprint not in openSprints() This locates: * Issues which are in project ABC and are in a closed sprint but are not in... * A future sprint or an... * Open sprint Ste

Hi @Manuel Fallas Is that 1st April or 1st May? I gave this a test on our environment by changing my timezone on my laptop from Australia to USA - and you're right, it appears to show 1st May rather than 31st May, even if I change our default timezone to match. If you hover over the orange line, does it give the date of…

Hi @Dave F Not that I recall. But there are Component Leads which can be an alternative for Default Assignee. Ste

Hi @Nuria LLobera You can just search by Project Key to see which issues are on a Next-Gen Board - as the board's filter is all project issues at this time. You could filter out "Done" if you prefer, to show only open issues. If you're asking how to create a board filter for Next-Gen, that's not yet available. For this I…