Ste Wright Community Champion

Hi @Sigrid Schoepel You can do this in one rule using either: * Condition: If/Else - this allows for two separate branches of conditions / actions, which operate independently of each other. * Branch: Current Issue - think of this as an extension of If/Else - it allows for any number of conditions / actions to be separate…

Hi @Rajarshi This isn't something you can do natively on the platform - neither if this is a list of issues, nor as a pre-defined report. You could: * Export each layer into excel (Epic, Story, Sub-Task) and then put them together using unique identifiers at each layer (ie. Epic Issue Key = Epic Link, Story Issue ID =…

Hi @Kelly Ballwanz Jira does let you import status and resolution, as long as you're utilising the Admin Importer, as opposed to the user one. The Admin one is accessed via as a Jira Admin via: * Go to Jira Admin (cog in top-right corner) > System * Select External System Import from the left-hand side * Choose CSV…

Hi @Zied Kerkeni Awesome - let us know which one works for you! Ste

Hi @Ru Ch Awesome! Let us know how it goes! Or if you get a different JQL extension app and need assistance with the query, let us know :) Ste

Hi @Colin Davidson Yes, based on the rule above. This is because it would attempt to copy from the Epic parent - and as it has no value, the field will become blank. You could modify the above rule to change how no Epic Link behaves - for example... ---------------------------- Rule Example 1: * If there is an Epic Link,…

Hi @Youssef Halwani Not at this stage - see this page for more information on how the Next-Gen Sprint Burndown works. See specifically: The vertical axis represents amount of work; either number of issues or story points (if Estimation is enabled). The horizontal axis represents the timeframe of the sprint Ste

Hi @Richard Adkins Awesome - did you use the function above? If not, let us know how you did it so others who have this question and a personal board can easily find the answer :) Ste

Hi @Steven Chau You'll need an app which can provide more advanced JQL functions - such as Scriptrunner The reason for this is you need to have a sub-query - to allow you to search for: * Main Query: All issues in the HR project that... * Sub Query: Have an Epic Link in the IT project Amanda has offered one method to do…

Hi @idiyana Is the Account field a custom field you created? Or a custom field from an app (I know "Account" is used in the app Tempo)? ------------------ If it is Tempo, I would try uploading using the Account ID not the Account Name. We don't have Tempo, but from what I recall previously when you open an Account from the…

Hi @Richard Adkins It should be possible from your Team Settings. You'll need to be an Admin and then: * Go to Home * On the left-hand side, select your Team - then Settings * Choose "Members" from the tabs * On the left-hand side, choose "Guests" * Press the "+ Add Member" button Ste

Hi @Raj Learn Natively in Jira Cloud, there isn't a method to do this. I would envisage the easiest method to do this would be to utilise the API with the right permissions - see some base information on this on this developer page. But I would suggest considering whether you need 100 custom fields. That is quite a large…

Hi @Zied Kerkeni Two options here: * Post-Function: Update Issue Field * Automation: Assign Issue ------------- Post-Function: * There is another post-function called Update Issue Field * This provides the option to assign the issue to a single user based on their username ------------- Automation: * This allows you to set…

Hi @Mayank.Bhardwaj Are these Swimlanes or Columns? These look like statuses, so they'd usually be in columns (title of the status at the top of the page, cards listed below them) If these are also in swimlanes, can I clarify the need to have statuses in both? ------------------ If this is columns, I'd check the statuses…

Hi @Stan Verlaan It's going to depend on your user tier and when you upgrade between tiers. You can see the annual price based on your user levels on the pricing calculator: https://www.atlassian.com/software/jira/pricing# If an annual subscription is formally upgraded from one tier to another - the upgrade is prorated…

Hi @Renata To confirm: * You have an issue type Initiative * Epics are linked to Initiatives using issue linking - not the parent hierarchy (i.e you don't have Advanced Roadmaps) * Stories are the children of Epics via the Epic Link It looks like you have ScriptRunner or similar based on your use of issueFunction. If all…

Hi @Ru Ch Just to confirm, you're looking for: * All standard issues where the user is the Assignee * All sub-tasks of those issues (regardless of Assignee) * All sub-tasks where they're the Assignee (but possibly not the parent)? Some of these queries are possible - but altogether, you'll need an app which extends the…

Hi @Muhammad Yazid M According to this page on cancelling Business Class: If a team member chooses to downgrade the team, that member will see a list of the 10 most active team boards that will remain open, and any other boards will be closed but not deleted. Extra boards can be closed prior to downgrading ^ Based on what…

Hi @SHANAVASH MOHAMED This is another app, which extends the functionality of Automation for Jira and Better Excel Exporter for Jira A link to the app is in the YouTube video description - see Better Excel Automation for Jira Also note from the Marketplace description: Better Excel Automation allows generating, exporting…

Hi @spryce Not that I know of. There is page history - you'll find information about how it works on this page. But this per single page, as opposed to a page tree or the space itself. You could check the Marketplace to see if there is an app which can assist with your use-case? :) Ste

Hi @Matthew Ferguson Yep! You should be able to utilise any field in search which is available :) Ste

Hi @Reiner Strange! What happens if they search in JQL for Additional Reporters using their username, rather than currentuser()? Just to confirm they do have issues where they are listed as an Additional Reporter! Ste

Hi @mark.dignadice Then you'll need to consider an app from the Marketplace - that isn't a native function to Confluence. There's a few options above that I mentioned as possibilities, or you can search for one which best suits your use-case :) Ste

Hi @Vivian.HOAREAU I assume "Treating" and "Resolved" are two statuses in the Incident Workflow? Is this where the error is coming from? Is there a status transition between these two? The relationship has to exist for automation to function. Perhaps a screenshot of the workflow for Incidents would be useful here, so I can…

Hi @Ketty Zhang It is not a project permission - but the global permission Jira Administrators. This importer is within the back-end settings - to get there: * Go to the cog-icon in the top-right corner, on the navigation bar * Select it and press "System" * On the left-hand menu, select "External System Import" If you're…

Hi @fahad.niazi Can I confirm: * What link type relates Stories 1-3 to Story A? * Are Stories 1-3 linked together also? If yes, with what link type? ^ It'll be best to do this via Automation as opposed to in a Workflow. This is because whilst workflows can be great for validating data, it's mainly to allow for an action to…

Hi @Sreekumar Just to confirm - for this project you've visited Project Settings > Notifications and there are listed users who will receive a notification? By default, for Issue Assigned the users who would receive the notification are: * All Watchers * Current Assignee * Reporter Are none of the users in those fields…

Hi @Ketty Zhang Which product is the Browser version related to? Not sure what that is referring to! Ste

Hi @angela.wade The Community won't have access to your Jira instances - whilst there are some Atlassian team members who frequent here, a lot of us are just other users :) If you were looking to contact support, you can contact them here: https://support.atlassian.com/ However - there's a chance someone on the Community…

Hi @Anna Kiswani In Next-Gen, issues disappear from the board automatically after 14 days. It is a more simple process than Classic, where you can control what is hidden from the board using the sub-filter. You can however choose to manually clear issues also: * Go to your board * Hover over the Done column header and…