Ste Wright Community Champion

Hi @Shivangi Gupta Bitbucket is a Git code management tool - in Cloud, it's also a tool for collaboration on code, testing and deploying (i.e CI/CD). It's designed as a development tool rather than mapping out the customer journey. ------------- If you're looking to track delivery of products - such as issue & project…

Hi @Japjeet Duggal Assuming this is from an issue's main view - it could be a workflow condition. To check this: * Go to Jira Settings > Issues * Select Workflows from the left-hand menu * Locate the workflow for this project / issue type, and select Edit * Select the "Approve" Transition - and in the pop-up, select…

Hi @crivas You can use the Excel Plugin Running the query directly from excel, you should be able to pull larger data sets. There's also a similar app for Google Sheets Ste

Hi @Dennis Zhao I tested this rule in our instance and it worked fine (albeit I used a manual rule run). Can I confirm what the value of steps 2-4 are? Just want to confirm what the audit log steps are doing for your rule! Ste

Hi @Melvin Sng Yes, that's the default :) Ste

Hi @TSUKASA MIZUSAWA You need to ensure that: * Your permission scheme has Schedule Issues set for a user type * If it set for a project role, you're in that role You'll need to be a Project Admin to check these (and a Jira Admin to modify a Permission Scheme). -------------------- Permission Scheme: To check permissions:…

Hi @Blockem I've seen a few apps worth checking out. You could consider: * Backbone Issue Sync for Jira * Exalate Jira Issue Sync * Issue SYNC ^ It is worth checking out what each of these offer in relation to your need :) Ste

Hi @Melvin Sng Not by default - and there's no condition by default that sub-tasks need to be closed to close a story. You can manage these two scenarios if you need to: * Workflow Condition: You can add a workflow condition on your "Done" transition - the "Sub-Task Blocking Condition". You can use this to state closing…

Hi @Whisley Santos It appears you have two separate Atlassian accounts - this means you also have two Community profiles - the one which posted the question, and the second which is now responding :). You'd need to be logged into the account which asked the question to accept it. It might be beneficial to change either…

Hi @Thomas Fritzen You're in a Classic Project - the question is posted in the Next-Gen area which is why I assumed you might be in that project type. For Classic Projects, you'll need to be a Jira Admin to make the modification - then: * Go to Jira Settings (cog icon in top-right) > Issues * Select Custom Fields from the…

Hi @Ruslan Ardashev Strange! That isn't something I've seen before. Next I would check: * Card Layout: Is the "Original Estimate" field set to appear on the Sprint Board? * Field Context: Ensure Bugs are set as included via the Story Points' field context. * Field Configuration: Ensure there isn't a custom Field…

Hi @Ruslan Ardashev Just to confirm are the issues showing hours in the estimation field... * On the Backlog or... * On the Active Sprint Board or... * Both! If it's just on the Active Sprint Board - it would depend if you have Time Tracking activated on the board. If via Board Settings > Estimation you have Time Tracking…

Hi @Thomas Fritzen Next-Gen field configuration is from within the Project Settings. To make this modification: * On your project, go to Project Settings (bottom-left corner) * Select Issue Types from the left-hand menu * Select an Issue Type this field is on * Locate the field in the Issue Layout and click on it * The…

No worries - let us know how it goes! :) Ste

Hi @Arnis Riškovs Components Lead is based off which component is assigned at creation. If these aren't set at creation, you could automate assignment using Automation for Jira - but you'd still need a unique identifier within the field data to understand which issue is assigned to which user. Ste

Hi @Michael Riegel Awesome - thanks for clarifying! It's not possible to do this natively in Jira. What you need is a sub-query for your main query - a little like a "where" function as you mentioned above. Apps like ScriptRunner or JQL Search Extensions have these more advanced functions. For example, using ScriptRunner…

Hi @Michael Riegel Just to clarify - what's the need here? The two JQL queries look to be separate: * All standard issue type issues assigned to current user, which are open * All Brief issue type issues assigned to current user, which are open What join are you looking to make between the two? Ste

Hi @Richard Mills What are you trying to title with the week? Is it the page? Or the filter? Ste

Hi @jenmw Not at this stage - it would more likely per project, but modifying time tracking configuration is at a global-level only option today. You can vote/follow the suggestion for per project management via JRACLOUD-2780 - just bear in mind, it is a 17 year old suggestion! If you're looking for more powerful time…

Hi @Michiru Yanagishita Are you looking for issues with no comments? Again, this isn't one available natively. You'd need an app to search for that kind of query. Ste

Hi @Michiru Yanagishita Natively, there's not a method to compare updated and created I don't believe. You could get close to what you're looking for - for example, look for issues that were created in the last 7 days but not updated within the last 6 days: createdDate >= -7d and NOT updated >= -6d Or with a date:…

Hi @Matthias Nickel I would consider the Dashboard approach as the optimum solution if that's an option! It allows you to summarise more - either showing filter results without inclusion of the Assignee field, or more general statistics about team progress rather than card-by-card. That way it becomes more team-focused,…

No worries :) If this answer helped, could you select "Accept Answer" above the answer? This lets other users know that this helped if they also have the same question :) Ste

Hi @Yuliia Zhyliaieva A few things you can check: * Status Mapping: Ensure the correct statuses are mapped to the appropriate columns. * Sub-Filter: If this is a Kanban Board, ensure the sub-filter isn't filtering out the issues. Sub-Filter is located in the "General" tab * Board Filter: Ensure that when you modified the…

Hi @Simon Rasmussen Strange - that's not something I've seen before. Is this a board with multiple projects in the filter? Is it possible the Location of the board is in a project you have no "browse projects" access to so don't see it? Ste

Hi @Prasad Nagarale According to one of our multi-line fields - 32,767 characters @Ollie Guan beat me to this - but he's right, ours is limited to 32,767 (I assume this was a default). You can modify the limit as a Jira Admin: * Jira Administration > System > General Configuration * Select the "Advanced Settings" button *…

Hi @Matthias Nickel You can't modify the default template as far as I know - so it's not possible to remove or hide the Assignee icons (even via Field Configuration, which has no impact on board icons). You could utilise a custom field for "Assignee" instead - but I would advise against it, given the permissions, rules,…

Hi @Anna.Skwarna Do you mean, can different users use the New vs Classic interface but still see non-committed changes? If so, yes - for features shared between the two plans, the modifications can be visualised in both versions. The interface is just visualisation of the data. Just remember that some features are…

Hi @Simon Rasmussen It's still there in our instance via: * Board Settings > General * Location is between "Administrators" and "Filter" ^ Can you show us a screenshot of your Board Settings? And this is a Classic Board (rather than Next-Gen)? --------------- E: New Information 03/09 There is now a bug raised for when…

Hi @Alexis Zankowitch There are a few other options possibly, depending on how the custom part of the link is generated: * Automation: If the user/message is from another Jira field on the same issue, it might be possible to created the URL using Smart Values * CSV Import: If you're a Jira/Site Admin, you could export the…