Ste Wright Community Champion

Hi @RAYMOND J. ZIENTARA There is a non-Admin CSV importer - it is more restricted but will allow for imports with the appropriate permissions. See more information on Create issues using the CSV importer Ste

Hi @Rachael Bast Not via Notifications, but there's a few other options: * Subscriptions: You can save search results as a filter, then subscribe to receive the results via email on a set time schedule. So for example, you could create a filter which searches for all open issues assigned to the current logged-in user due…

Hi @Natalia Beliasava This is standard behaviour. Boards are just a visual representation of a filter - so if you create a new board in the same project and the filter is just project = ABC, then it will show all the issues, sprints, etc from the other boards as these issues are part of the filter. Your options are to…

Hi @Javier Pérez If you fail the exam on the first try, you'll need to purchase the course/exam voucher again. Exam vouchers are good for one try. Ste

Hi @Michel MDM Where is the comment still visible? If you could provide a screenshot that'd be great. Ste

Hi @Linda Song This can happen if the Epic Status is set to "Done". The Epic Status is a field, which is separate to Issue Status and can be set to "Done" from the Epic Panel in a board. I would consider checking the Epic Status and Issue Status of your Epics in the Issue Search view. To do this: * Go to Filters > Advanced…

Hi @Amruta Pelapkar Neither is possible at this stage. For the customisable filters, whilst this isn't available you can search for parameters using the search box. There is a suggestion to allow quick filters on Classic roadmaps - vote/follow JSWCLOUD-21044. I would also consider voting/following JSWCLOUD-17524 For…

Hi @Michel MDM If you mean an inline comment, where the text is highlighted in yellow... * Select the comment, by selecting the highlighted text * Press Resolve Ste

Hi @[deleted] I would suggest contacting https://support.atlassian.com/ for assistance with this issue Ste

Hi @Mario Iván Elizalde Ramírez Yes, Automation rules can be set to specific issue types. Here's an example of how you could do this: * From your Next-Gen project's board, select the lightening bolt icon in the upper-right corner * Select the Issue Trigger * On the next screen, select the Trigger Issue Created * Add a…

Hi @Deva Perumal Not at this stage; Roadmaps in Classic are also single project. There is a suggestion to change this - vote/follow JSWCLOUD-20703 Ste

Hi @Addin Cui That's true, but the premise is the same, that the date is incorrect. You can also raise this as separate bug if you prefer, via the main page! I still think it's worth trying the date error suggestions above first, to see if these correct the issue :) Ste

Hi @ksawyer It depends on the field. Issue Type and Date Created should both be there in the Admin External System Import - these are available fields. Creator however isn't, see JRASERVER-62308 This is expected and by design. The issue creator is always set to the logged in user who actually performed the "issue create"…

Hi @Paul Fitzgerald Adding Team Members: There are no limits to the number of members a Team can have - see What are teams? There are no limits to the number of members you can have in a team or the number of teams you can belong to in a single account. Atlassian Accounts: You need an Atlassian Account to use Trello, the…

Hi @Shyam Ganesh kandasamy When you say template, do you mean the issue's screen? Or is this an actual templating app? For the error above, have you tried reindexing Jira / your database? Ste

Hi @Firas Majid This is possible using Branches. I don't have those specific statuses, but this is how I built it an example: * Trigger: Issue Transitioned - to Analysis * Branch: Set type of related issues to Epic (parent) * In the branch:* Condition: Related issues condition. Set Related Issues to Stories (or other…

Hi @Ravi Tata Is this a Next-Gen or Classic Project? --------------- In Next-Gen, you can "sort of" do this. You can change the name of the Epic issue type. To do this you'll need to be a Project Admin and then... * Click Project Settings > Issue Types * Select the Epic issue type from the left-hand panel * Hover over the…

Hi @Addin Cui This has been reported previously, see JSWCLOUD-17540. I would add a comment to this as it seems it is difficult to reproduce; examples I've seen on the Community often correct themselves the next day. Sometimes date errors can also present themselves if: * Your computer/browser timezone is different to…

Hi @Garry Song This isn't possible yet. There is a suggestion which is ongoing for workflow configuration - see JSWCLOUD-17434. I'd suggest adding a comment here in regards to your need. Aside from moving to a Classic project, an alternative might be to use Automation to prompt comments. This doesn't make them mandatory…

Hi @OlefirenkoK I'm not so sure after re-reading your scenario above; I think it would be best to contact https://support.atlassian.com/ and request their assistance. Ste

Hi @OlefirenkoK You can manage your subscription via your Admin settings: * On Jira, go to the cog icon in the top-right corner * Press it, and select Billing * On the left-hand menu in the next screen, select Manage Subscriptions * In the list locate Jira Software (or Jira Core if you don't have JSW) and next to "Free"…

Hi @Alex Guarino Advanced Roadmaps utilises Epic Link / Parent Link for the work structure. If you're using linked issues (for example) for Drop, this would be classed as a sibling relationship rather than parent/child, thus not show on the Roadmap. It's not possible to modify this at present. You'd need to consider…

Hi @Shyam Ganesh kandasamy Issue Templates aren't native to Jira - do you know which App you are using to create the template? If you could also provide the error message, that would be great! Ste

Hi @Michael Mueller Still works for me. Follow the instructions on the page properties and page properties report pages, and see if this works for you. To test the functionality, I would try creating it utilising the examples on these two pages also. Sometimes it does require a little fiddling to get it correct; the…

Hi @Humberto Gomes You can achieve this using a Branch rule/related issues When using the trigger Issue Linked, the source issue is always assumed to be the issue that needs to be receive the action. This is often the issue which has the outward description attached (blocks, clones, etc) To action against the destination…

Hi @Wonersh Church How are these tasks represented now? Is it in Confluence or in Jira? And what do they need to do? Jira has some powerful methods for auto-task creation depends on how these tasks are used - for more information, see these pages Ste

Hi @Oliva Maity {Optimizory Technologies} I'd suggest sending these queries directly to Atlassian, via the Vendor Support form Or this question might be better suited to the Atlassian Developer Community :) Ste

Hi @Samson Tan Not natively; it might be possible using Automation or Scripting though. You might also be able to create a scripted validator to stop an issue being moved to a status based on what is already in that status. However, I would be cautious doing this. Locking down Jira statuses to a certain number of issues,…

Hi @Valentin R. This can be achieved using Issue Security, but this is not available in Next-Gen There is a suggestion for this which you can vote for / follow - see JSWCLOUD-18843 To achieve this at present, you'll need to utilise a Classic Project Ste

Hi @Roberto Colombo Remaining Estimate isn't a standalone field, it's a part of the field "Time Tracking" ---------- There's a few things to bear in mind with Time Tracking: * It needs to be on the issue screen and/or the issue layout (for the new issue view) to be visible on the issue's screen * It needs to be set to…